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This study compared the levels of professionalism among Indiana corporate and agency public relations practitioners. The entire population, 339 individuals, was contacted via telephone and administered McLeod and Hawley's professional orientation instrument, yielding 183 usable responses.Respondents rated the importance of 24 items on a 5point Likert scale, and provided information on age, education, undergraduate major, salary, and length of time with current organization, in public relations, and in the workforce.Professionalism scores were calculated by subtracting the sum of answers to the non-professional items from the sum of answers to the professional items. Scores were ranked, then divided at the median. "Professionals" fell at or above the median; "semi-professionals" fell below the median,following McLeod/Hawley methodology.A multiple regression analysis determined the only significant relationship between level of professionalism and demographics occurred with undergraduate major--a slight negative correlation. Frequency distribution showed journalism/public relations majors had higher percentages of professionals than either English or other majors. / Department of Journalism

This study examines the roles and functions of public relations professionals in Major League Baseball. Grunig's four models of public relations were used to categorize the perceptions of the respondents regarding this subject.Eleven respondents took part in this study. All were given thirty-six statements that described typical public relations activities and philosophies. The statements were derived from original research conducted by Grunig. Each respondent was asked to sort the statements according to their perceptions of the organization in which they were currently employed.The results of this study were analyzed using the Qmethod program. Two distinct factors were revealed through this process. Factor I perceived their role as advocates for the organization (Grunig's press agency model). Factor II perceived their role a more neutral channel for communication (Grunig's public information model). Both factors believed it was important to relay the truth to the public. / Department of Journalism

Previous research has shown that although women outnumber men in public relations, women hold inferior positions, are paid less, and possess less credibility in their organization.Gender and roles in public relations has become a common focus of research for the public relations scholar; however, very few studies have used Q-methodology to gauge attitudes on this subject.Using Q-methodology, 21 public relations practitioners from a variety of organizations in 3 states were asked to sort 48 statements concerning attitudes about gender and roles in the field. Two factors emerged from the results and were labeled: Initiators and Generalists.Results indicated gender was no longer a factor in what roles the practitioner played and roles in public relations were blurring. It suggests further research should focus on differences between generalists and specialists rather than managers and technicians. / Department of Journalism

This study attempted to determine typical perceptions of public relations and news-editorial students of accepted ethical conduct in public relations and journalism. The researcher provided 32 students, half public relations majors and half news-editorial majors, with 51 individual statements. Each statement either supported or opposed a specific action that a public relations practitioner or journalist may take in an ethical dilemma, or a belief that professionals in those fields may hold. Each student was asked to indicate how strongly the student agreed or disagreed with each statement.A computer program developed for Q Methodology studies was used to extract two factors from the students' answers, resulting in the formation of two hypothetical groups, Type I and Type II. Type I consisted of 14 public relations majors and six news-editorial majors. Type II consisted of 10 news-editorial majors and two public relations majors.Most students in both groups agreed that they would not be asked to lie as professionals, that they would always produce original work, that professionals in their future fields believe they serve the public interest, and that professionals in their future fields believe their professions serve society. However, Type I students expected to function as channels of communication for their employers, while Type II students disagreed with that job description of themselves. Type I students strongly disagreed that practitioners in their fields do not care about public feedback; Type II students marginally agreed with that statement. Type I students seemed to believe it was normal for practitioners in their fields to maintain two codes of ethics, one for professional use and another for personal use. Type II students marginally disagreed with that concept. This finding appears to contradict those studies which suggest that practitioners are only as ethical professionally as they are personally. / Department of Journalism

This study attempted to determine what specific course criteria pubic relations educators believed to be most important in an international public relations course. The researcher provided fifty-seven public relations educators with fifty statements covering potential areas an international public relations course could include. The statements covered the areas of business, media, culture, government and miscellaneous. Each public relations educators was asked to sort the statements according to how much he or she agreed or disagreed with them.The QMETHOD program was used to determine two factor groups from the nineteen responses received. The factor groups, Type I and Type II. Type I consisted of twelve public relations educators and Type II consisted of seven public relations educators.Public relations educators in both groups agreed that an international public relations course should teach students to follow global current events and public relations issues, should cover various countries and their cultural taboos, and teach students to identify social trends abroad.The researcher expected public relations educators to support an international public relations course structure which favored the study of a broad range of international public relations at both the undergraduate and graduate levels, and to achieve a consensus on statements relating to cultural sensitivity training. For the most part, the researcher's expectations were met. However, more technical skills issues (i.e., fundamental, pragmatic public relations knowledge needed to execute public relations plans) were raised than expected, and educators' views on the level at which international public relations should be taught differed from what the researcher had anticipated. / Department of Journalism

There have been a number of studies that examine how public relations professionals respond during a crisis including use of traditional legal response and traditional public relations response strategies. The degree of use of either can be influenced by the relationship between legal and public relations professionals. Thus, a pre-crisis relationship between the two groups is important for successful crisis communications. The purpose of this study was to examine media coverage of the Missouri drug dilution case to determine how many of Eli Lilly and Company's public relations messages were carried by the three major media outlets covering the crisis, if there was a difference among the outlets, and whether there was a significant difference in response strategy messages were reported.A content analysis of articles during the crisis period from the Indianapolis Star, the Kansas City Star, and The Associated Press were obtained through a Factiva search and were used to gather responses made by spokespersons. The search yielded 64 usable articles and 254 sentences from company spokespersons.Coders were trained to identify the response strategies defined as traditional public relations strategy, traditional legal strategy, mixed strategy and diversionary strategy. A chi-square test was used to test the hypotheses.The first hypothesis which stated "the number of sentences attributed to Lilly spokespersons in The Indianapolis Star, The Kansas City Star, and the Associated Press in the Missouri drug dilution case will differ significantly" was supported. The second hypothesis which stated "there will be a significant difference in response strategy sentences as defined by Fitzpatrick and Rubin and attributed to Lilly spokespersons in The Indianapolis Star, The Kansas City Star, and the Associated Press during different time periods of the case" was also supported. / Department of Journalism

This study is an in-depth investigation of game and excellence theory's linkage within the discipline of public relations during the period of market entry.The literature review defines and analyzes both game and excellence theory and the value of each within public relations. The literature also examines the impact of new businesses within U.S. economy and the importance of strategic decision making during the period of market entry. Decisions made during this time period, of which public relations professionals are often involved, can forecast the success or failure of a new business. The researcher argued that excellence theory's domination over the mindshare of public relations professionals has overshadowed other theories (such as game theory) which can be of value during the time of market entry.In order to quantify any educated opinions held by the researcher, a content analysis was conducted. The researcher identified specific game and excellence theory keywords to be examined and coded. The keywords were derived from a random sample of 384 public relations-based articles from 1997 to 2007 in Entrepreneur's online magazine, the leading magazine for entrepreneurs for over thirty years. The years of 1997 through 2007 were chosen due to a growth in new business births that have occurred over this time frame.The results of the content analysis showed that there were significantly more game theory keywords than excellence theory keywords referenced in Entrepreneur's online magazine in the aforementioned articles and timeframe. From this evidence, the researcher deducted that while excellence theory is still the paradigm for public relations professionals, game theory is being fused within public relations in some areas of the industry, specifically within new market entry strategy. / Department of Journalism

Currently, there are questions over which role, communication manager or communication technician, public relations practitioners at institutions of higher education should perform to best meet the needs of their institutions. To understand the reasonings behind these questions, a better understanding of practitioners in this area of the profession was needed. This study focused on public relations practitioners at institutions of higher education in Indiana. The objectives of this study were to create a demographic profile of these practitioners, determine which role was more prevalent among these practitioners, identify significant variables related to these practitioners' roles, and determine if the findings of previous roles research could be applied to this targeted population.Practitioners at 43 institutions of higher education in Indiana were asked to complete a questionnaire concerning their role and demographic information. Thirty-nine practitioners from this population completed and returned the questionnaires. The typical practitioner among this population was: A Caucasian male, at least 40 years old, making over $60,000 a year.Respondents were divided into two role groups, communication managers and communication technicians, based on their responses to 14 role-related questions on the questionnaire. A t-test analysis found significant differences between the mean role scores of these two groups, meaning that practitioners in this population can fit into one of the two dominant practitioner roles.Further analysis identified significant differences between four of seven variables tested on the two role groups. Significant differences were found between the two groups concerning the variables of size of institution, years of experience, use of formal research, and decision-making responsibility. No significant differences were found between the two groups concerning the variables of gender, level of education, and age.Finally, the dependent variables of use of formal research and decision-making responsibility were each tested through crosstab analyses with the independent, demographic variables of gender, age, size of institution, level of education, and years of experience. These analyses found that only years of experience was significantly related to use of formal research. Meanwhile, gender, age, size of institution, and years of experience were all significantly related to decision-making responsibility. No significant interactions were found between the variables of use of formal research and decision-making responsibility. / Department of Journalism

This thesis created a profile of Indiana's association public relations practitioners to see what type of roles they performed and how involved they were in the decision-making processes of their association.Because of the lack of research done on associations and their public relations practitioners, this descriptive study attempted to draw a profile of association public relations practitioners in Indiana that could be applied to different parts of the country or nationwide. The study also provided a foundation on which future research concerning associations can be based.Of the 129 associations in the population, 83 practitioners responded (64.3 response rate) to the phone survey. Information was gathered concerning the practitioner's job roles, their involvement in the decision-making process as well as demographic information about the associations and themselves.Broom and Smith's four public relations roles (expert prescriber, problem-solving process facilitator, communication facilitator and communication technician) were used to see if the practitioners primarily played any specific role in their association.The findings of the study indicated that public relations practitioners in associations don't play any one of the roles primarily but perform all four to varying degrees. All of the practitioners, both men and women, were equally involved in the decision-making processes of their associations. Previous studies in these topic areas indicated that men would primarily perform the role of expert prescriber and women would primarily perform the role of communication technician. Previous research also showed men would also be more involved in the decision-making process instead of women because they performed the necessary roles that allowed for that involvement. The results from the association survey show that association public relations practitioners are quite different from the norm. These differences can be attributed to several reasons. The lack of departmentalization and smaller staff sizes cause association public relations practitioners to wear more than one hat or perform various roles to varying degrees. It is because of the multiplicity of roles they perform that public relations practitioners are allowed to be more involved in the decision-making process as opposed to other practitioners who perform a certain role a majority of the time. / Department of Journalism