This thesis considers the problems associated with the Australian Public Sector moving sometimes erratically towards strategic public management following substantial and wide ranging reforms over the last 20 years. In particular, this study examines public organizational planning and evaluates the extent to which private sector planning philosophies and methodologies have already and could be applied more relevantly to the public sector. The major proposition is that commercial planning methods and techniques can be used selectively to enhance agency planning and management effectiveness and efficiency. A specific application at Centrelink is considered for public service providers delivering high quality government services as part of a purchaser/provider relationship. Strategic planning and management theory and models are reviewed and a progressivestages model is developed for the APS. A range of private sector planning techniques and tools is evaluated and brief but classified case studies on major APS organizations are also presented. The thesis concludes that a dynamics capabilities approach would enable public organizations to maximize strategic management and operational effectiveness.

This thesis considers the problems associated with the Australian Public Sector moving sometimes erratically towards strategic public management following substantial and wide ranging reforms over the last 20 years. In particular, this study examines public organizational planning and evaluates the extent to which private sector planning philosophies and methodologies have already and could be applied more relevantly to the public sector. The major proposition is that commercial planning methods and techniques can be used selectively to enhance agency planning and management effectiveness and efficiency. A specific application at Centrelink is considered for public service providers delivering high quality government services as part of a purchaser/provider relationship. Strategic planning and management theory and models are reviewed and a progressivestages model is developed for the APS. A range of private sector planning techniques and tools is evaluated and brief but classified case studies on major APS organizations are also presented. The thesis concludes that a dynamics capabilities approach would enable public organizations to maximize strategic management and operational effectiveness.

Diss. Stockholm : Stockholms universitet, 2008.

No / The chapter explores the current landscape in the public sector, considering complications and constraints inherent in delivering service and performance improvement. Cost challenges are key factors for all departments, as are wider societal changes, and have led to changes to delivery models. UK government cuts have already been the biggest in the G7 group of major developed economies, and more are planned. Departmental structure, culture and behaviour as well as the scale of service delivery, present operational challenges not just internally but also to the consultants engaged to help. Consideration is also given to commercial constraints which govern the contracting process and how that in turn affects consultant:client interaction and outcomes. Taking into account the salient features which must be overcome, the chapter concludes by suggesting how the constraints and complications can be minimised or mitigated by adopting alternative approaches more attuned to operating within a public service environment.

Smart acquisition was the change programme introduced at the end of the twentieth century charged with transforming the effectiveness of defence procurement within the United Kingdom. The initiative was rolled-out as a cornerstone of the Blair government’s strategic defence initiative from 1998 onwards and represents, today, the management philosophy, public sector organisational structures and UK industrial strategy for delivering defence equipment. This research seeks to understand the manner and extent of changes to defence procurement derived from the smart acquisition initiative, viewed as a ‘technology’ through which government exercises power. Accordingly, understanding smart acquisition develops and deepens our knowledge of the nature of government itself. I offer, initially, in chapters 1 and 2 an introduction to smart acquisition, its background and historical antecedence. I discuss the methodology employed for interrogating the phenomenon as an auto/ethnographical study of UK defence practices. Chapter 3 details the factors that drove defence reorganisation, whilst chapter 4 derives smart acquisition as rational and benign managerial change. Chapter 5 critiques this perspective by unveiling smart acquisition as a neoliberal construct through which government procures and cements assemblages of regimes of control and socialisation, legitimised through managerial narratives and governmentalist forms. A revised critical analytical model of smart acquisition embracing governmentalist notions is, consequently, provided in chapter 6. Chapter 7 introduces a specific defence procurement project team and describes its transformation strategy and emerging business model. In chapter 8 the project team is superficially revealed as a rational change agent embedding and embracing management reform. Chapter 9 critiques this, presenting the team as a constructed governmentalist regime, an expression of control, socialisation and surrender of agency. Chapter 10 concludes the research by observing that smart acquisition is a complex set of understandings and a multiplicity of forms and discourses.

No / Workers in public sector organisations might expect any threat to their physical and psychological safety and wellbeing to fall far short of any unreasonable risk. However, the evidence is by no means certain. One of the most persistent and prevalent organisational perils is work victimisation. A propensity towards this type of abuse in government organisations is most disturbing, since they remain a major employer, and hence, have a direct bearing on the occupational fates of a large and growing number of personnel. This paper provides a brief discussion of work victimisation and focuses attention one of its most unrepentant and enigmatic perpetrators, the corporate psychopath. The paper highlights some individual and institutional measures designed to enable employees to mitigate the risk of abuse by these victimisers.

Thesis (MPA. (Industrial Psychology)) --University of Limpopo, 2010 / In recent years, the South African government has put a lot of energy into the transformation of public sector departments. Effective leadership is a prerequisite in any effort to transform an organization. However, research findings indicate that there is a critical need to develop and train managers in the public sector to deal with numerous challenges in a fast changing world. They do not only need technical competencies but also soft skills to manage interpersonal relationships. This means that the public sector in South Africa needs to develop its leaders effectiveness in dealing with the human side of enterprises. Research in the first world countries on effective leadership behaviour has indicated the following: Firstly, leaders with high levels of emotional competence are more effective in interpersonal situations than those with low levels of emotional competence. Secondly, transformational leadership behaviour has a significant positive relationship with a leader s emotional competence. Lastly, a leader s conflict handling style is associated with his/her effectiveness as a leader. The purpose of the present study was to explore the relationship between managers transformational leadership style effectiveness, their level of emotional competence (emotional expression and constructive discontent) and their conflict management skills within the public sector in South Africa. A survey design was employed to collect data. Questionnaires were completed by 126 managers in a public sector department in the Limpopo Province. The questionnaires included items to assess transformational leadership, emotional competence and conflict management skills, and also to siphon demographic information of the managers. Frequencies for demographic information were computed, as well as correlations for transformational leadership, emotional competencies and conflict management styles in order to test out hypotheses about the relationship between the variables of interest.Findings indicated that the majority of the respondents were Black males under the age group of 41-50, on job levels 11-12, with managerial experience of 1-5 years. The main findings of the study showed the following: (a) There is a very weak,significant positive relationship between transformational leadership and emotional expression, and a negative relationship between transformational leadership style and constructive discontent; (b) There is a relatively weak but significant positive relationship between the transformational leadership style and the constrictive conflict management skills (collaborating and compromising interpersonal conflict management styles); (c) There is a weak but significant negative relationship between the compromising interpersonal conflict management style and emotional expression, and a very weak, non-significant negative relationship between collaboration interpersonal conflict management style and emotional expression; and (d) There is a weak but significant negative relationship between the compromising interpersonal conflict management style and constructive discontent, but a very weak non-significant negative relationship between collaboration interpersonal conflict management style and constructive discontent. These findings led the researcher to believe that the respondents are neither transformational leaders nor emotionally competent, and thus could not either compromise or collaborate with others when they are in an interpersonal conflict situation. It is recommended that managers should be trained to develop their leadership, as well as emotional and conflict management competencies. Even though small sample size was used in this study, there results will be generalized to the whole South African population of public service managers. Further research study with different research methodology is recommended within other public sector departments and provinces within the country.

The existing research into corporate entrepreneurship is based upon experiences in the private sector. Reforms of public sectors throughout the western world are focussing on entrepreneurial practices as part of a program to align public sector management practices with those of the private sector.This research concentrates on corporate entrepreneurship in the public sector and specifically addresses opportunities for the emergence of corporate entrepreneurship in Government Business Enterprises (“GBEs”).The literature assumes that entrepreneurial practices in the private sector may be foisted upon the public sector. The paper proposes that corporate entrepreneurship in the public sector is the result of different influencing factors and involves different processes from its private sector counterpart.Building on private sector research this research examines those factors that stimulate and constrain corporate entrepreneurship in the public sector. It addresses the extent to which the influences of factors that stimulate corporate entrepreneurship in the private sector are replicated in GBEs. This analysis generates a model that is founded on:1. Three research propositions that concern the correlation between those factors that foster corporate entrepreneurship in the private sector and those applicable to GBEs. They also address the preponderance of those facilitating factors in corporatised and non-corporatised GBEs; and2. An investigation into the manner in which the facilitating factors influence opportunities for the emergence of corporate entrepreneurship and the extent of that potential emergence. The presence or absence of factors that stimulate or constrain corporate entrepreneurship, however, does not explain its occurrence or absence. Public sector organisations which ensure that the influence of those factors that facilitate corporate entrepreneurship outweigh the influence of the inhibiting factors are more likely to be ready and able to react to opportunities to create value by adopting entrepreneurial processes. This is the basis of a Model that is developed and refined during the course of the paper.The Research Propositions were tested by a survey of 322 publicly urban water businesses located throughout Australia. The Model was illuminated and enhanced by considering case studies from twelve urban water businesses. The literature demonstrates that reforms to the public sector since the late 1970’s have created opportunities for corporate entrepreneurship. The literature also reveals that entrepreneurship is a strategic phenomenon. This paper demonstrates that the environment within which corporate entrepreneurship may occur is influenced by the organisation’s existence within either the public or the private sector and, within the public sector, the environmental and operating features of the entity as either a corporatised GBE, a non-corporatised GBE or other structure.

<p>This thesis presents an implementation study on the handling of electronic identification in three public authorities in Sweden. Electronic identification is a complex but very topical policy domain, largely tied to the general policy aspirations of e-government development. Theories on policy action, logic of appropriateness, garbage cans, and the dialectics of institutions and technology are used. The result highlights that the policy process of electronic identification in the three studied authorities could not be adequately explained from a traditional policy-implementation dichotomy. The action imperative to develop e-services is very strong and explains why and how electronic identification has been developed within the three authorities. The three authorities have very different institutional capacity to implement e-services with electronic identification. The available technology on electronic identification is inscribed with certain logics of appropriateness, that doesn’t sit equally easy with the administrative logics of appropriateness in all three authorities.</p>

This thesis presents an implementation study on the handling of electronic identification in three public authorities in Sweden. Electronic identification is a complex but very topical policy domain, largely tied to the general policy aspirations of e-government development. Theories on policy action, logic of appropriateness, garbage cans, and the dialectics of institutions and technology are used. The result highlights that the policy process of electronic identification in the three studied authorities could not be adequately explained from a traditional policy-implementation dichotomy. The action imperative to develop e-services is very strong and explains why and how electronic identification has been developed within the three authorities. The three authorities have very different institutional capacity to implement e-services with electronic identification. The available technology on electronic identification is inscribed with certain logics of appropriateness, that doesn’t sit equally easy with the administrative logics of appropriateness in all three authorities.