by Chew Chun-Ho Albert. / Includes questionnaire. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1998. / Includes bibliographical references (leaves 65-66). / ABSTRACT --- p.ii / TALBE OF CONTENTS --- p.iii / LIST OF FIGURES --- p.v / LIST OF TALBES --- p.vi / ACKNOWLEDGEMENTS --- p.vii / Chapter / Chapter I. --- INTRODUCTION --- p.1 / Hong Kong's Investment in the Southern China --- p.2 / The Quality Issue --- p.3 / Research Objectives --- p.5 / Chapter II. --- LITERATURE REVIEW --- p.6 / Background of Total Quality Management --- p.7 / Definition of TQM --- p.7 / Words from the 'Quality Gurus' --- p.8 / Key Success Factors of TQM Adoption --- p.11 / Quality Movement in Hong Kong --- p.16 / Quality Movement In China --- p.18 / Chapter III. --- RESEARCH METHODOLOGY --- p.19 / Literature Review --- p.19 / Questionnaire Survey --- p.19 / Questionnaire Construction --- p.19 / Data Collection --- p.20 / Chapter IV. --- RESEARCH FINDINGS --- p.22 / Questionnaire Survey --- p.22 / Company Description and Background Information --- p.22 / Status of TQM Program --- p.27 / Implementation and Maintenance of TQM Program --- p.29 / Limitation of Questionnaire Survey --- p.35 / Chapter V. --- DISCUSSION --- p.36 / Chapter VI. --- RECOMMENDATIONS AND CONCLUSION --- p.41 / APPENDIX 1 QUSTIONNAIRE --- p.45 / APPENDIX 2 LIST OF PARTICIPANTS --- p.49 / APPENDIX 3 SUMMARY OF QUESTIONNAIRE RESPONDENTS --- p.52 / APPENDIX 4 PROFIT-SHARING PROGRAM -JOHNSONVILLE EXAMPLE --- p.61 / BIBLIOGRAPHY --- p.65

Thesis (Ph. D.)--University of Oklahoma, 1997. / Includes bibliographical references (leaves 119-127).

This thesis is a study of Quality Management, its use, effectiveness and acceptance by the construction industry. The objective of this research is to determine to what extent the Quality Management System (QMS) helps personnel at different levels of organizations perform their tasks. It also examines how the QMS assists them to meet the quality management expectations of their organization and to develop a methodology and appropriate mechanisms (procedures) for evaluating and measuring the effects of quality management. This research was carried out by performing an in-depth examination of the effect and impact of an implemented QMS on Hong Kong construction companies and their personnel at different levels of the organizations. This study has contributed to the knowledge currently available regarding the application of QMS. Its findings will be of general use in the construction sector and also for the industry practitioners as they will be able to apply the methods and processes developed.

Diss. (sammanfattning) Linköping : Univ., 2002. / Härtill 5 uppsatser.

Thesis (M. Sc.)--University of Canterbury, 2007. / Typescript (photocopy). Includes bibliographical references (leaves 130-139). Also available via the World Wide Web.

Thesis (M.B.A.)--University of Hong Kong, 1996. / Includes bibliographical references (leaf [453-455]).

Thesis (M.B.A.)--University of Hong Kong, 1994. / Includes bibliographical references (leaves 87-89).

Thesis (M.B.A.)--University of Hong Kong, 1998. / Includes bibliographical references.

Thesis (M. Sc.)--University of Hong Kong, 1998. / Includes bibliographical references (leaf 40-42).

Thesis (M. Sc.)--University of Hong Kong, 1998. / Includes bibliographical references (leaf 42-43).