The Clubhouse model of psycho-social rehabilitation is a growing movement providing non-traditional mental health services worldwide. Little research has been done on how working in such an un-structured environment affects burnout levels among staff. The study sample was chosen by categorizing the Clubhouses by city size, and selecting 14 American and six Canadian Clubs at random with a total of 149 staff, of whom 97 responded, including both frontline staff and executive directors. Respondents completed the Maslach Burnout Inventory, and a questionnaire which was designed for this study, to measure work-related, worker-related, and client-related predictors of burnout. Burnout scores for this sample matched the scores for Maslach's postsecondary education subgroup most closely and were lower than the scores for her mental health subgroup. No significant differences were found between the Canadian and American samples, and supervisory role appeared to be a significant predictor of burnout levels among staff. These findings suggest that the International Centre for Clubhouse Development should examine how effectively supervisors support their staff, how the model itself may be inhibiting supervisors from doing so, and that staff needs should be incorporated into Clubhouse standards.

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