Submitted by Nadir Basilio (nadirsb@uninove.br) on 2018-09-14T18:01:54Z No. of bitstreams: 1 Fabio Genaro.pdf: 2507994 bytes, checksum: 628164f009c25ca35b1d6712f64aed0b (MD5) / Made available in DSpace on 2018-09-14T18:01:54Z (GMT). No. of bitstreams: 1 Fabio Genaro.pdf: 2507994 bytes, checksum: 628164f009c25ca35b1d6712f64aed0b (MD5) Previous issue date: 2018-03-27 / In the current view of telecommunications providers, the quality and the constant availability of the services offered to the customers are vital for the continuity of the business, thus avoiding withdrawals and gross revenue reductions. For this purpose, technological, financial and human resources are required, which must be invested in the providers’ main traffic services network, which is called IP backbone. Like any project, IP backbone projects do not flee the rule and are also subject to several risks that, if ignored during the kickoff and planning stages, could jeopardize their implementation by telecommunications providers, impacting on their final results, whether strategic or operational. The objective of this dissertation was to analyze the influence of risk categories in IP backbone projects on strategic and operational results in telecommunications providers. The approach of this work was qualitative with multiple case studies, being taken as units of analysis three IP backbone projects of two Brazilian telecommunications providers. The results showed which categories of risk were found and what impacts they can have on strategic and operational results. / Na visão atual das operadoras de telecomunicações, a qualidade e a disponibilidade constante dos serviços ofertados aos clientes são vitais para a continuidade dos negócios, evitando assim desistências e reduções de faturamento bruto. Para esta finalidade, são necessários recursos tecnológicos, financeiros e humanos, os quais devem ser investidos na principal rede de tráfego de serviços da operadora, a qual é denominada de backbone IP. Como todo projeto, os projetos de backbone IP não fogem à regra e também se encontram sujeitos a riscos diversos que, se ignorados durante as etapas de planejamento e kickoff, podem comprometer sua implantação pelas operadoras de telecomunicações, com impactos em seus resultados finais, sejam eles estratégicos ou operacionais. O objetivo desta dissertação foi o de analisar a influência de categorias de riscos em projetos de backbone IP nos resultados estratégicos e operacionais em operadoras de telecomunicações. A abordagem desta dissertação foi qualitativa com estudos de casos múltiplos, sendo tomados como unidades de análise três projetos de backbone IP de duas operadoras nacionais de telecomunicações. Os resultados encontrados mostraram quais categorias de riscos foram encontradas e quais os impactos que elas podem produzir nos resultados estratégicos e operacionais.

The thesis deals with project management body of knowledge with focus on a risk management. It explained the importance of risk management in software developing projects. Risk management cycle and used methodology is described. The core unit of second part is requirements analysis for risk management support system, description of the application via UML and implementation of application which was created in development environment NetBeans IDE 6.5 in Java language. Conclusion of my thesis contains a short summary and possible way of extension.

Магистерская диссертация посвящена анализу налоговых рисков ОАО «Магнитогорский металлургический комбинат» и разработке рекомендация по их снижению.В диссертации описаны факторы возникновения налоговых рисков, а также рассчитаны конкретные риски по налогу на прибыль и НДС объекта исследования (в рамках второй главы диссертации). В третьей главе представлены рекомендации по минимизации выявленных налоговых рисков, а также предложена система управления налоговыми рисками ОАО «Магнитогорский металлургический комбинат» с выделением ее составных частей. Автором также предложены управленческие решения в отношении совершенствования внутренней налоговой политикиОАО «Магнитогорский Металлургический Комбинат». / The master's thesis is devoted to the analysis of tax risks of OJSC "Magnitogorsk Iron and Steel Works" and developmentof recommendations on such taxrisks mitigation. The master'sthesis describes factors of tax risks emersion, and presents specific risks for the corporate profit tax and VAT calculation (within the framework of the second chapter of the thesis). The third chapter of provides recommendations for identified tax risksmitigation, and proposes a system oftax risks management of OJSC "Magnitogorsk Iron and Steel Works" including the identification of its components. The author also proposes management solutions for improving the internal tax policy ofOJSC "Magnitogorsk Iron and Steel Works".