Effective stakeholder engagement is fundamental to water management, yet there are as many approaches to consultation as there are efforts. This paper provides an evaluation of, and lessons learned from three water management engagement processes, and uses this assessment to offer a framework for stakeholder engagement. The Stakeholder Engagement Wheel framework is centered on a bridging organization that ensures that the process continues to move forward, and a steering committee that guides and changes activities according to stakeholder interests and concerns. Around the Stakeholder Engagement Wheel are four steps designed to examine iteratively the water management issue driving the engagement process and expand the sphere of interests involved. Many engagement processes have limited effectiveness because of: (1) paucity of time; (2) complexity of water resources management; (3) difficulty of engaging diverse stakeholders; and (4) lack of methods for engagement that are centered on empowerment, equity, trust, and learning. In this study, we have encountered all four of these issues and have addressed all but the first through a deliberate, iterative, and flexible approach. By cycling through activities and actions as proposed in the Stakeholder Engagement Wheel, we can build a community of practitioners with the nuanced and shared understanding needed for cohesive action and robust decisions in the face our considerable challenges.

Indigenous peoples in North America have a long history of understanding their societies as having an intimate relationship with their physical environments. Their cultures, traditions, and identities are based on the ecosystems and sacred places that shape their world. Their respect for their ancestors and 'Mother Earth' speaks of unique value and knowledge systems different than the value and knowledge systems of the dominant United States settler society. The value and knowledge systems of each indigenous and non-indigenous community are different but collide when water resources are endangered. One of the challenges that face indigenous people regarding the management of water relates to their opposition to the commodification of water for availability to select individuals. External researchers seeking to work with indigenous peoples on water research or management must learn how to design research or water management projects that respect indigenous cultural contexts, histories of interactions with settler governments and researchers, and the current socio-economic and political situations in which indigenous peoples are embedded. They should pay particular attention to the process of collaborating on water resource topics and management with and among indigenous communities while integratingWestern and indigenous sciences in ways that are beneficial to both knowledge systems. The objectives of this paper are to (1) to provide an overview of the context of current indigenous water management issues, especially for the U.S. federally recognized tribes in the Southwestern United States; (2) to synthesize approaches to engage indigenous persons, communities, and governments on water resources topics and management; and (3) to compare the successes of engaging Southwestern tribes in five examples to highlight some significant activities for collaborating with tribes on water resources research and management. In discussing the engagement approaches of these five selected cases, we considered the four "simple rules" of tribal research, which are to ask about ethics, do more listening, follow tribal research protocols, and give back to the community. For the five select cases of collaboration involving Southwestern tribes, the success of external researchers with the tribes involved comprehensive engagement of diverse tribal audience from grassroots level to central tribal government, tribal oversight, on-going dialogue, transparency of data, and reporting back. There is a strong recognition of the importance of engaging tribal participants in water management discussions particularly with pressing impacts of drought, climate change, and mining and defining water rights.

Despite the importance of roofs, improved roof selection has not been explored in significant depth. Therefore this research explores the possibilities that roofs offer to improve the value and sustainability of buildings. It is concerned with the roof as a system, explicitly connected with the building and their impacts on wider society. This research, develops and tests techniques to better understand what constitutes value and sustainability for a building project’s context through action research. The sustainability and value themes output through the use of such techniques are then considered as a basis for the selection of roof attributes through Keeney’s value focused thinking approach. Once the roof performance attributes have been established, designers and clients then require quantitative data to decide which roof type represents the highest value / most sustainable option. Thus the research also collates and maps peer reviewed quantitative performance data on the performance of roofing systems in relation to climate type as well as providing information from leading modelling packages for different roof options. An approach for selecting the most appropriate data is then developed. This allows the practitioner to be able to access reliable peer reviewed information and utilise leading modelling techniques to quickly gain information regarding the performance of various roof systems for use in the project context. An approach is developed to bring this information together with the important sustainability considerations for the project to inform sustainable roof selection. This combines the different types of roof performance with the relevant decision attributes early in the design process, to provide insight into which roof option represents the best overall economic, environmental and social value and therefore the most sustainable roof option. The primary contribution to knowledge presented in this thesis is the development of a pragmatic realist approach to sustainable roof selection.

Stakeholder engagement-dialogue is proposed as a method of responding to the sustainable energy challenges facing South Africa. Establishing the renewable energy sector requires constructive engagement including consumers, energy suppliers, regulators and government. The purpose of this research is an attempt to gain a deeper understanding of the stakeholder engagement process - specifically dialogue - being used by government to establish the renewable energy sector. It evaluates the effectiveness of the current dialogue and the role this dialogue can play in establishing the renewable energy sector. Initially, the study analyses the dialogue contained in fifty public domain internet articles on renewable energy. This data is validated by face-to-face interviews with nine stakeholders. The analysis focuses on comparing the dialogue against an acceptable dialogue framework. Evidence from both sets of data suggests that the dialogue, although inclusive and open, lacks tolerance, empowerment and transparency. The study further found that effective dialogue should contain clarity, policies and trust. Moreover, findings from the research indicate that stakeholder dialogue can play a vital role in establishing the renewable energy sector but this dialogue needs to be with relevant stakeholders. This research adds to the existing literature in dialogue in that it proposes three additional dimensions for effective dialogue. Copyright / Dissertation (MBA)--University of Pretoria, 2010. / Gordon Institute of Business Science (GIBS) / unrestricted

This dissertation presents the findings of an exploratory collective case-study examining corporate innovations arising from voluntary dyadic engagement between UK firms and nonprofit organisations (NPOs) focused on social issues. Whilst the extant literature demonstrates that pro-active engagement with NPOs can assist firms innovate, there has been no empirical work which explores the relationship between the engagement and the innovation outcome: a gap which this research addresses. In doing so, it illustrates how concepts and constructs from the innovation management literature can be applied usefully to the stakeholder and cross-sector collaboration field. To date, empirical studies addressing firm-NPO engagements have concentrated overwhelmingly on partnerships to address environmental issues. This study provides insights into cross-sector engagements focused on addressing social issues. Using a form of analytic induction to evaluate qualitative case-data from ten dyadic engagements, this dissertation addresses the question: “how do firms innovate through engagement with social issues nonprofit organisations?” The research found that product and service innovations resulted from engagements where the firm had an external stakeholder orientation and was focused on delivering tangible demonstrations of corporate responsibility. Process innovations, by contrast, were produced from engagements where firms had an internal stakeholder orientation. Two distinctions were noted in the innovation process, too. Firstly, a more exploratory approach to dyadic engagement activities, which resulted in an emergent innovation process; and secondly, a focused and pre-determined search activity to exploit the resources of the nonprofit partner which demonstrated a more planned innovation process. In addition, two distinct boundary spanning roles were identified: in dyads with no direct management involvement in the engagement, the role was associated with formal responsibilities from senior management to „manage‟ innovation opportunities and outcomes. In dyads where senior management were involved, there was no such formality; the boundary spanner acted to „facilitate‟ search and exploration to locate opportunities for innovation through idea exchange. The application of innovation constructs to the business and society field has enabled firm engagement with nonprofit stakeholders to be examined through a new lens and demonstrated how firms innovate from such relationships. In particular it has highlighted the key role played by the firm boundary spanner (relationship manager) and how this role alters depending on senior management involvement: a distinction which has not been made in the extant literature and would benefit from further examination.

The engagement of stakeholders in a dialogue on the decommissioning of nuclear facilities and the retrieval and treatment of nuclear waste in the UK has proved challenging. The action orientated research presented here has used a mixed methodological approach to examine participants’ perceptions regarding the nature of dialogue being carried out by the NDA National Stakeholder Group (NSG), with the emancipatory aim of raising participant awareness regarding their role and the nature of the dialogue used. Exploration of the emergent theme of fairness has enabled the researcher to provide a contribution to stakeholder theory. This research adds to the theory of the deliberative institution (Reed, 2008), providing evidence for why the effective influence of stakeholders on decision making, communication about this influence, and the institutionalization of stakeholder participation is as important as the engagement itself. The work also provides an important epistemological contribution regarding the role of dialogue within the concept of social sustainability.

The benefits of public participation in water management are recognized by governments, scholars, and stakeholders. These benefits, however, do not result from all engagement endeavors. This leads to the question: What are the determinants for effective public participation? Given a list of criteria for achieving the transformational capacity of participation, we analyze the benefits (including the influence on public policies) gained through public participation and the determinant factors for obtaining these benefits in the Ebro River Basin in Spain and in the Tucson Basin in Arizona (U.S.). Furthermore, and considering that droughts and floods are major water management challenges in both case studies, we focus on the potential of participation to build adaptive capacity. Our analysis of these case studies concludes that influence on public policies is determined more by the context of the participatory process, i.e., legal framework, political leadership, and social awareness, whereas influence on adaptive capacity building depends more on the characteristics of the participatory process, particularly the existence of active on-site consultation and deliberation.

In today’s dynamic business environment, stakeholders are seen as essential and companies are expected to engage stakeholders in mutually productive areas such as innovation and product development, market and sales development, sustainability, etc. However, prior literature of stakeholder engagement has mainly focused on large companies and the benefits of stakeholder engagement are usually narrowed to one specific area of growth. Therefore, this thesis focuses on the micro level of start-up companies and examines benefits of stakeholder engagement in terms of different aspects of company growth (namely financial performance, product development and innovation, marketing/sales development, reputation, sustainability and CSR, knowledge learning and information.).   Literature review of concepts of stakeholder engagement, start-ups and company growth has led to the theoretical framework of the thesis. It serves as guidance for the overall methodology. In order to meet the research objectives, we conduct a qualitative exploratory study on eight Swedish start-ups from different industries and with different characteristics. The data collection technique we use is semi-structured interviews with the eight owners (CEOs) of the start-ups. Through the interviews we examined the stakeholders that start-up companies are engaging, the benefits of engaging different stakeholders, the costs which may prevent them from engagement and the relationships between stakeholder engagement and their company growth.   The thesis has found that start-ups do engage different stakeholders for various growth aspects, and identified major focus areas and main stakeholders that start-ups attach more importance to than others. Customers and suppliers are frequently mentioned for driving product, market and sales development, which leads to direct financial growth. Owner-managers, employees and investors are in the second group of growth drivers, while the third group includes personal network, government organizations and communities. Meanwhile, the thesis has also categorized the benefits of stakeholder engagement into two groups according to the relative importance found out. Market and sales development, innovation and product development and financial performance are the primary, more frequently mentioned benefits than sustainability/CSR, Knowledge Learning/Information and reputation. Thus, the thesis has extended the theoretical framework by fitting it to the start-up context. The thesis has contributed to prior literature by reinforcing the prior research on stakeholder engagement and also filling the research gap in micro start-up company context. The thesis can give practical implications to start-up companies in terms of how to engagement stakeholders to drive company growth. We could conclude that start-up company context carries certain difference from large companies in stakeholder engagement, and start-ups should be encouraged to engage stakeholders more to drive company growth.

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Many innovative businesses have discovered an added value in collaborating with experts, users or other stakeholders in developing innovative products or services. Not all collaboration with stakeholders, however, corresponds to the criteria for opening up an innovation process to the needs of societal actors under the terms of responsible innovation. The question of what makes collaboration meaningful in the sense of responsible innovation was presented and discussed in a 75 min workshop at the European Science Open Forum (ESOF) in Toulouse, France in June 2018. Identified success factors and challenges for making a collaboration process meaningful for the collaborating parties highlight the importance of competent process preparation and facilitation, investment of time and effort to enable mutual understanding and the development of trustful relationships as well as the collaborating partners' willingness to implement changes that result from the collaboration process.