Este estudio analiza la percepción que tienen los jóvenes de 20 a 30 años de Lima centro sobe la saturación publicitaria de la marca Rappi en YouTube durante la pandemia del 2020, siendo así relevante conocer el efecto de la saturación sobre una marca que representa ser una necesidad en el contexto en el que viven los consumidores. Se utilizó una metodología cualitativa para analizar el fenómeno de la saturación publicitaria a través de spots de la marca Rappi que se proyectaron durante la pandemia y que ayuden a comprender el objetivo final de la investigación a partir del mensaje y la forma por cómo están estructurados, para ello se realizaron entrevistas semiestructuradas a jóvenes de entre 20 y 30 años pertenecientes a Lima Centro. La saturación publicitaria no es percibida como tal sino se plantea por los participantes como amigable debido a dos elementos, la importancia del contexto y la necesidad que genera el servicio, ambos factores ayudaron a que los spots de la marca presenten información relevante e importante que quizás dentro de otro contexto, fuera de la pandemia, hubiera pasado desapercibido. Ante esto, las limitaciones del trabajo se presentaron al momento de realizar las entrevistas, ya que al ser virtual en algunas ocasiones se presentaban interrupciones y ruidos que incomodaban durante el mismo. / This study analyzes the perception that young people between 20 and 30 years old in central Lima have about the advertising saturation of the Rappi brand on YouTube during the 2020 pandemic, thus being relevant to know the effect of saturation on a brand that represents a need in the context in which consumers live. A qualitative methodology was used to analyze the phenomenon of advertising saturation through Rappi brand spots that were screened during the pandemic and that help to understand the final objective of the research based on the message and the way in which they are structured, For this, semi-structured interviews were conducted with young people between 20 and 30 years old belonging to Lima Centro. The advertising saturation is not perceived as such but is considered by the participants as friendly due to two elements, the importance of the context and the need that the service generates, both factors helped the brand's spots present relevant and important information that perhaps in another context, outside of the pandemic, it would have gone unnoticed. Given this, the limitations of the work were presented at the time of conducting the interviews, since being virtual on some occasions there were interruptions and noises that were uncomfortable during it. / Tesis