This quantitative, non-experimental study was conducted to investigate the link between school principal influence actions, climate, culture, and school performance. Additionally, this study sought to determine if the influence of these variables or the relationship among them is altered by individual and/or institutional characteristics. The first phase of the study was conducted to determine whether or not the Customer Survey aligned to distinct dimensions. Two factors were identified: Staff Attitudes and Student Disruptions. The second part used regression to examine the relationships among four constructs and test the seven hypotheses. / Includes bibliography. / Dissertation (Ph.D.)--Florida Atlantic University, 2014. / FAU Electronic Theses and Dissertations Collection