The main aims of the study are: - Description of a sub-branch of science (zoology) in detail by selected parameters. - Identification of research trends during the period of zoology from the enlightenment in the 18th century until 1970, when EDP information services are in operation. - Identification of the most active time periods for systematic zoology. - Discussion of growth parameters based on calculations of geometrical mean increase or measurements of doubling time. - Test of the 'law of exponential growth' by bibliometric and scientometric methods. - Study of the background conditions during the development of systematic zoology in its most active period, i. e. ca. 1880 - 1913. - Test of the growth by 'quality' of scientific concepts, theories, and publications to give an indication of the growth of 'knowledge'. -A byproduct of the study was the generation of background material for lecturing to the 'Information science for biologists' group at Frankfurt University and also for students at the College of Museum Assistants, Frankfurt a. Main.

Different forces are increasing the need for improved methods that measure quality in health care. Elements of structure, process, and outcome need to be identified, defined, and monitored in order to assess quality of health care. Systems theory and methodology have been applied to a broad spectrum of health care problems. Much of the analytical work has taken place at the process/operational level. Accordingly, the information/decision processes are usually supported at the operational/managerial level. The information bases for decisions and action-taking at the structure and policy level however, require further analysis and research. In this research, a problem situation regarding information access and use was identified at the structure level of a "health care system". The problem focused on the barriers, values, and impact of scientific and technical information, as assessed by 36 physicians who play the role of regional coordinators for conducting activities on health education and research within the "system". The hypothesis underlying this work is that a Soft Systems approach can be used as a methodology to understand and learn about the information problems that exist at the structure level of a "health care system". It is estimated that through the inquiry process of Soft Systems Methodology, results can contribute to identify a pathway whereby the role of information access and use on quality of health, at the structure-process and process-outcome levels of health care be established. Soft Systems Methodology was useful both (1) to tackle information problems at the structure level of health care; and (2) to enrich the different concepts of human activity systems that participate in the delivery of health care at the structure, process, and outcome levels. This research provided a model to such approach. Recommendations and further lines of research are also proposed.

This study compare information flows in China and the UK with the example of pharmaceutical information. The general objective is to explore the relationship between information situation and the status of science and industry in a country. In China scientific information has long dominated information flows while in the UK scientific information in dominance has gradually been changed to industrial information flow in dominance (i.e. information work by, for and associated with industry). After background study of information communication environment and medicines research in China and the UK, scientific communication and S&T information flow are firstly studied, taking examples from pharmaceutical sciences. Then the thesis proceeds into studying pharmaceutical information flow which includes not only scientific information but also business information, drug information, patent information and statutory information. A systematic comparison has been carried out to describe pharmaceutical information flow infrastructure; wider system of the information flow; information flow performance; relations among scientific information, business information, drug information, patent information and statutory information; relationships among system (pharmaceutical information flow), wider system (national pharmaceutical industry), general information environment, and special environment "national drug situation/pharmaceutical activity". The industry's role in pharmaceutical information flow in Britain and China reflects the fundamental difference in the two countries' situation. In the UK, pharmaceutical industry playa central role in the pharmaceutical information flow. Some information are directly related to the industry such as S&T information, patent information and business information, some are indirectly associated with the industry such as drug information and statutory information. The big industry, big science and big information may reflect the UK situation. On the other hand, pharmaceutical information flow in China is mainly S&T information flow and is not closely linked with the industry. The less sophisticated pharmaceutical industry has a premature "nerve system"- information flow. The very limited industry involvement in R&D and therefore in information work reflects the little industry, little science and little information in China.

This thesis is aimed at investigating interactive query expansion within the context of a relevance feedback system that uses term weighting and ranking in searching online databases that are available through online vendors. Previous evaluations of relevance feedback systems have been made in laboratory conditions and not in a real operational environment. The research presented in this thesis followed the idea of testing probabilistic retrieval techniques in an operational environment. The overall aim of this research was to investigate the process of interactive query expansion (IQE) from various points of view including effectiveness. The INSPEC database, on both Data-Star and ESA-IRS, was searched online using CIRT, a front-end system that allows probabilistic term weighting, ranking and relevance feedback. The thesis is divided into three parts. Part I of the thesis covers background information and appropriate literature reviews with special emphasis on the relevance weighting theory (Binary Independence Model), the approaches to automatic and semi-automatic query expansion, the ZOOM facility of ESA/IRS and the CIRT front-end. Part II is comprised of three Pilot case studies. It introduces the idea of interactive query expansion and places it within the context of the weighted environment of CIRT. Each Pilot study looked at different aspects of the query expansion process by using a front-end. The Pilot studies were used to answer methodological questions and also research questions about the query expansion terms. The knowledge and experience that was gained from the Pilots was then applied to the methodology of the study proper (Part III). Part III discusses the Experiment and the evaluation of the six ranking algorithms. The Experiment was conducted under real operational conditions using a real system, real requests, and real interaction. Emphasis was placed on the characteristics of the interaction, especially on the selection of terms for query expansion. Data were collected from 25 searches. The data collection mechanisms included questionnaires, transaction logs, and relevance evaluations. The results of the Experiment are presented according to their treatment of query expansion as main results and other findings in Chapter 10. The main results discuss issues that relate directly to query expansion, retrieval effectiveness, the correspondence of the online-to-offline relevance judgements, and the performance of the w(p — q) ranking algorithm. Finally, a comparative evaluation of six ranking algorithms was performed. The yardstick for the evaluation was provided by the user relevance judgements on the lists of the candidate terms for query expansion. The evaluation focused on whether there are any similarities in the performance of the algorithms and how those algorithms with similar performance treat terms. This abstract refers only to the main conclusions drawn from the results of the Experiment: (1) One third of the terms presented in the list of candidate terms was on average identified by the users as potentially useful for query expansion; (2) These terms were mainly judged as either variant expression (synonyms) or alternative (related) terms to the initial query terms. However, a substantial portion of the selected terms were identified as representing new ideas. (3) The relationship of the 5 best terms chosen by the users for query expansion to the initial query terms was: (a) 34% have no relationship or other type of correspondence with a query term; (b) 66% of the query expansion terms have a relationship which makes the term: (bl) narrower term (70%), (b2) broader term (5%), (b3) related term (25%). (4) The results provide some evidence for the effectiveness of interactive query expansion. The initial search produced on average 3 highly relevant documents at a precision of 34%; the query expansion search produced on average 9 further highly relevant documents at slightly higher precision. (5) The results demonstrated the effectiveness of the w(p—q) algorithm, for the ranking of terms for query expansion, within the context of the Experiment. (6) The main results of the comparative evaluation of the six ranking algorithms, i.e. w(p — q), EMIM, F4, F4modifed, Porter and ZOOM, are that: (a) w(p — q) and EMIM performed best; and (b) the performance between w(p — q) and EMIM and between F4 and F4modified is very similar; (7) A new ranking algorithm is proposed as the result of the evaluation of the six algorithms. Finally, an investigation is by definition an exploratory study which generates hypotheses for future research. Recommendations and proposals for future research are given. The conclusions highlight the need for more research on weighted systems in operational environments, for a comparative evaluation of automatic vs interactive query expansion, and for user studies in searching weighted systems.

This research examines the use of external information by managers in larger industrial companies, with special reference to use of electronic information services. Five different industries are selected for study - oil, pharmaceutical, construction, electronics and retail. Evidence on the areas and sources of external information of most importance to managers, including electronic sources, was sought by means of a questionnaire survey distributed to managers in marketing, finance, corporate planning, computer systems and management services and to company librarians! information officers. The questionnaire was completed by 122 managers from fifty-one companies and followed up by case study interviews with eleven selected respondents. All respondents agree on the importance of industry market trends and competitor activities as the main areas of external information and on the personal communications network and industry publications as the prime sources. Information of the organization's broader environment is viewed as less important, Company libraries, where they exist, are not always highly regarded or fully exploited as sources of information by managers. The research shows that electronic information services are not in general rated highly as an information source. The main reason for the lack of use by managers appears to be lack of content relevance, but lack of awareness, pricing structure and accessibility are also contributory factors. Videotex services are held in low regard by their users and non-users alike. Commercial databases, on the other hand, are valued by their main user group, which consists of librarians from the pharmaceutical industry and from larger oil companies. Type of industry, type of respondent and size of company are all important variables in use of electronic information services. The research identifies four different approaches to external information use - individual, library, systems and information management. In spite of the acknowledged importance of external information, the informal approach is still prevalent. There is no extensive use of electronic services in companies which do not have an established library structure and there are few examples of a properly structured 'information management' approach which combines both internal and external sources.

This thesis looks at the information component of the research endeavour at a particularly interesting point in time, when strikingly new developments in both the scholarly world and its information environs cast doubt on the validity of anything and everything we have traditionally been holding true as to academic researchers' information needs and practices. Indeed, the host of societal demands driven transformations in the organisation, values and practices of scholarly knowledge production of recent years, coupled with the technology-enabled, rapidly evolving opportunities for creating, accessing and communicating information suggest that neither researchers' information needs, nor their attempts at meeting these needs could conceivably remain untouched. This state of affairs has been the impetus for undertaking the re-examination reported here of our long-established notions concerning scholarly information needs and practices. The study sets out, therefore, to investigate, analyse and systematically describe the information work of researchers in academe of the knowledge society. This, with the express aim of achieving a comprehensive, state-of-the-art portrayal of the generic, as well as the disciplinary and/or age specific information needs and corresponding information behaviour of today's university-based researchers. Towards this purpose, the thesis integrates three inter-related elements: a user-centred theoretical perspective, proposed by Nicholas (1996,2000), which views an information need as having eleven different dimensions; a state-of-the-art review, based on the literature; and a hybrid, field research project, conducted at the University of Haifa, Israel, comprising two consecutive stages, a two-phase qualitative stage of interviews, and a quantitative stage of a questionnaire survey. Thus, the theoretical perspective and the insights offered by the published literature in the field combine with the data collected for the present undertaking to inform the research questions. Unravelling the complex picture of contemporary academic researchers' information needs has proven to be an undertaking of exceptionally wide scope. Not only does it look at an entire information community, but also, utilising as it does the eleven-pronged analytical framework for assessing information needs, developed by Nicholas (1996, 2000) on the basis of his conceptual approach, it also took a far more comprehensive view of the concept of research-related information need than other field-based investigations. Endeavouring to draw an overarching portrayal of the information needs characterising today's academic researchers, the thesis opens, therefore, with the rationale for the investigation, its aims, scope and setting. Then it proceeds to recap our traditionally held notions concerning scholarly work and its information component by reviewing the literature depicting the socio-cultural context of the scientific enterprise. Next the theoretical foundations of the investigation are delineated, followed by a detailed account of the field-work based insights gleaned into the information component of academic research work. Then all of the information presented is interpreted in the light of the research questions, for a comprehensive portrayal of contemporary researchers' information needs and practices to materialise. As surmised, many elements of the present-day, research-associated in formation work, as they emerge from the findings of this investigation, comprise changed or changing features. Nevertheless, the overall picture bears testimony to the continued existence and relevance of those core scholarly information needs, which are dictated by the basic professional values of academics and their discipline-specific research work conventions. Thus, today's researchers may define their information needs in terms of the changing realities of conducting research in academe of the knowledge society, may more or less happily embrace information work practices,w hich involve novel responses to the new challenges posed to them, but their fundamental information needs seem to have remained by and large unaffected by the recent upheavals in the scholarly world and its information environs. Indeed, the present study re-affirms yet again that the inter-disciplinary differences in analytic processes and research work-habits, stemming as they do from the very nature of the way knowledge grows in each of the knowledge domains, entail discretionary information needs and uses both on the inter-individual and the intra-individual level. These needs, summarised here as a generalised profile of scientists, socials scientists, and humanists, whilst clearly indicative of changing elements in contemporary research-associated in formation work, nevertheless bear testimony to the ongoing vital importance of heeding the research-work conventions rooted specific information needs of the different communities comprising the academic population.

The research for this thesis has been concerned with defining and demonstrating the existence of certain semantic elements in English natural language science text which can be called metainformation. Meta-information is described as being the organisational-, rather than the conceptual properties of an author's 'message' in text. Conceptual information is that subject-related output from a document which readers assimilate or synthesise with their current state-of-knowledge. Meta-information reflects the organisation or structural format used by an author to present conceptual information for transfer from text to readers. The example used here to demonstrate the existence of meta-information, is a format for the presentation of empirical argument in science text. At its most simplep a meta-informational element could be a report section-heading like, INTRODUCTION, which describes (we assume), the contents of the subsequent text. At a lower level of analysis the phrase, 'This paper describes contains some semantic inference that the complete statement is one of an introductory nature; thereforep such a statement could be labelled as one of INTRODUCTION for meta-informational purposes. A 'grammar' or set of meta-informational elements, has been developed as a means of identifying certain semantic aspects of text. This grammar is based on some experimental evidence and the consensus view of readers and writers of science text who produced what has been called a conventional format for empirical argument presentation. An initial set of rules for implementing this grammar have also been developed. The rules have been tested for replicability with positive results. Although analysis of full text hasshown deviation from a 'conventional argument structure readers' summaries of the same text conform to this structure. Thus, a model of the phenomenQn of information transfer from text to readers, which includes a structural transformation process based on the experimental results, has been built. A computer simulation is given to demonstrate the model in an inter-active program-user system designed to produce summaries of whole text. The thesis is that evidence exists for the presence of meta-information in science text and that if a grammar appropriate to the kind of output information required by users is built, highly structured text could be produced so that the process of information transfer is optimised.

Understanding and improving subject searching in online library catalogues is the focus of this study. Against the backdrop of current research and developments in online catalogues an analysis of the problems and prospects for subject access in the expanding online catalogue is presented. Developments in recent information retrieval theory and practice are reviewed, and a case is made for a new model of information seeking and retrieval that more closely describes much of the subject searching and browsing activity actually conducted by library users. The center piece of this study is the experiment that was conducted using an experimental online catalogue developed to investigate and evaluate the effect of alternative browse and navigate search methods on overall retrieval effectiveness and subject searching performance. The objectives, methodology, and findings of this online catalogue search experiment are discussed. The primary aim of the experimental study was to evaluate the usability and retrieval performance of a pre-structured "navigation" approach to subject searching and browsing in library catalogues. The main hypothesis tested was that the provision and use of a navigation search and browse function would significantly improve overall OPAC retrieval effectiveness and the subject searching performance of OPAC users. The OPAC used in the study was designed and implemented by this author using the database management and retrieval software known as "TiNMAN", provided by Information Management & Engineering, Ltd. TINMAN employs an entity-relational database structure which permits the linking of any field in the stored bibliographic record to any other field. These linkages establish browse and navigation pathways among data fields ("entities") and citations to support guided but flexible searching and browsing through the collection by users. Thus, a rudimentary form of hypertext is provided for the users of the OPAC. The test database consisted of 30,000 Library of Congress MARC bibliographic records selected at random from all LC catalog records for publications through 1988 in the English language in the LC classes HB-HJ (Economics, Business, etc.). For each record, the verbal description of the assigned LC class number found in the printed schedules was added as a subject descriptor to augment the subject cataloging provided by the Library of Congress. Three different OPACs were tested for comparison purposes. The control OPAC lacked the navigation feature. The other two OPACs supported related-record navigation, one on title words only, the other on subject headings only. Searchers were encouraged to use the OPAC's features and search options in whatever manner they wished. Subjects in Group-I were permitted to navigate only on the subject headings from the controlled subject vocabulary assigned to the work cited (augmented by the verbal meanings of the Library of Congress class number). Subjects in Group-2 were permitted to navigate, but only from title words of the work cited and displayed. Navigating from one of these title words would result in the retrieval of all works whose titles had at least one occurrence of the selected word. Subjects in the control group were not permitted to navigate; that is, it was not possible for them to point to a selected data element in a displayed citation to move on to related terms or citations associated with that data element. The positive value of related-record navigation in improving subject searching in OPACs was not clearly determined. The navigation groups performed significantly better than the control groupon the first search task, but all three groups performed nearly equally well on the second search task. Navigation on subject headings or title keywords resulted in higher recall scores, especially among first time, novice users of the system, but precision suffered significantly in title-word navigation. In fact, the control group achieved higher precision scores on both search tasks. Navigation did not seem to aid subject searching performance after greater familiarity with the system was achieved, except perhaps to increase recall in persistent searches without much decrease in precision. Online bookshelf browsing seems to improve recall without a significant decrease in precision, and may be a more positive factor than navigation on either subject headings or title words.

The purpose of this study was to evaluate the use of academic digital libraries from a user-oriented approach. For this purpose, end-users were invited to describe how they perceive and make use of academic digital libraries. The study was focused on Subject Based Information Gateways (SBIGs) and Electronic Journals Services. Specifically, two gateways were examined: the Social Science Information Gateway (SOSIG) and the Art, Design, Architecture and Media (ADAM) gateway, and an electronic journals service: the Electronic Journals Service of the Library and Information Service (LIS), the University of Patras, Greece. The target group was the academic community: academic staff, research staff and students (undergraduate and postgraduate). The research methods used were online questionnaires, face-to-face interviews and transaction logs analysis (TLA). Concerning the perception of academic digital libraries, users were invited: to provide the advantages and/ or disadvantages of electronic information over print, to compare the electronic and print version of a piece of information, to evaluate services or features as very important, important, or not important and to specify factors that would discourage them from accessing a digital library. Regarding the use of academic digital libraries, users were asked to specify: how frequently they use digital libraries, what reasons they use digital libraries for, what place they gain access from, what their preferred method of searching for information is, what their preferred method of storing and reading electronic information is, whether they use the support services provided, what types of information they want to be provided with and what the role of communication in a digital library is. The study concluded that end-users seem to appreciate the implementation of academic digital libraries. However, there are still some disadvantages that might prevent them from accessing them. A typical user would access them from their office or home for a variety of reasons, such as: for writing up a term paper/project or a thesis/dissertation, writing up a paper for publication, e. g. journal article or conference/workshop paper, keeping up with progress in the relevant subject area, supporting a lecture or for personal reasons. Concerning their search behaviour, they would adopt a relatively unsophisticated, simplistic approach to searching and limited use of Boolean operators or other commands. Notwithstanding their low search abilities, they would be reluctant to consult the online help function that could support their searches. Sometimes, they prefer to ask a person rather than attempt to use the online help. When they have identified information and want to read it, they print it out. But, when they want to store information for the future, they either print it out, or save it on disk. This information might differ in its formats, including electronic journals, reports and papers, digitised books, scholarly mailing lists and archives and educational software. Finally, some users would appreciate the opportunity to communicate with information scientists, authors, or other users who share the same interests with them. Some others emphasized the importance of the communication between users and digital library systems.

Historical interest in the information society and the tools and techniques of information processing and management has been the subject of much recent scholarship. In contrast, this research examines understandings of information from a social and cultural perspective and offers new insights into the chronology of `modern' information. The focus is on nineteenth century England and how contemporary society thought of and understood information. As a consequence of this, this work also investigates the role and manifestation of information according to these perceptions. The research explores perceptions from a variety of nineteenth century viewpoints, including etiquette and behavioural literature, Victorian periodicals, events such as the Channel Tunnel panics of the 1880s and discrete individual case studies. The thesis concludes that the nineteenth century formed the crux point between premodem understandings of information, and the start of what we would now term a period of modernity so far as information is concerned. The foundation of the research is nineteenth century published and archival material, contemporary newspapers, journals and private papers.