Doctor of Philosophy (PhD) / Structural economic changes in many countries, together with unprecedented developments in the business environment, have significantly affected the value creation processes of firms and the way business is conducted. The traditional financial reporting model is inadequate as a consequence of these developments, and intellectual capital (IC) information has gained importance for investment decision making. Empirical capital markets research demonstrates the value-relevance and predictive ability of certain types of IC information. The use of IC information by capital market participants is a topic that has begun to gain attention from contemporary researchers, but for which scant empirical evidence exists. Much of the research in this area relies on the literature about the use of non-financial information (NFI), which is inadequate in its examination of certain types of IC information. Therefore, the main aim of this thesis is to examine the use and communication of IC information by sell-side analysts. Sell-side analysts are of particular interest because they are capital market intermediaries and sophisticated processors of corporate information. The reports they produce provide an opportunity to examine their use and communication of IC information. The specific objectives of this thesis are to examine: the extent and types of IC information used by sell-side analysts in initiating coverage reports produced by them; how IC information is used and communicated in these reports; and factors that may influence the use of IC information by sell-side analysts. In order to address these research objectives a content analysis of IC references in 64 initiating coverage reports written on an equivalent number of S&P/ASX 200/300 companies is performed. The content analysis identifies and measures IC references by topic, evidence (discursive, monetary, numerical, or visual), news-tenor (positive, neutral or negative) and time orientation (forward-looking, past-oriented or non-time-specific). The findings indicate that Australian sell-side analysts appreciate the importance of IC in firm valuation, and thus are not ambivalent about the use of IC information in general. However, the findings suggest that their communication of IC information is inconsistent and unsystematic, and inadequate in relation to certain types of IC. This highlights the need for undertaking work at a policy level to educate and train sell-side analysts to deal with IC information, and the development of better models and guidelines for analysing and communicating IC information. On how IC information is used, this thesis finds that sell-side analysts have varying uses of IC information. It was found that IC is predominantly communicated discursively, positively, and in a past-oriented manner; and in doing so IC is used as a tool to further the sell-side analysts’ agenda for the company analysed. Further, the results highlight that the type of investment recommendation in analyst reports impacts on the evidence, news tenor, and time-orientation of IC communicated. These findings alert future researchers to the wider role played by IC beyond its use in forecasts and valuations. Also, the findings indicate inter-sectoral differences in the use of IC information in analyst reports, highlighting the need to improve IC reporting practices of firms by including additional information on industry-specific IC value drivers. Further, it was found that sell-side analysts emphasise IC information in analyst reports for companies from high IC-intensive sectors compared to those from low IC-intensive sectors. Similarly, it was found that analyst reports on risky companies contain significantly more IC information than analyst reports on less risky companies. Contrary to expectations, the extent of IC information is not found to vary with firm size and firm profitability. Also, the results support that the extent of certain types of IC information differs between types of analysts’ investment recommendations. More generally, the findings of this thesis suggest that the corporate reporting process could be improved by including additional types of IC information and providing this information more effectively in a manner that enables users to visualise the interrelationships between resources (both tangible and intangible) and outcomes. This study calls for standards or guidelines for intellectual capital reporting (ICR) in Australia and the expansion of the role of auditing and assurance services to enhance reliability of firm provided IC information in a bid to improve the use of IC information in company analysis by sell-side analysts.

Analistas do mercado financeiro (conhecidos como sell-side analysts, mas aqui designados apenas como analistas) são importantes intermediários da informação contábil/financeira. Seus relatórios são amplamente disponíveis e utilizados por investidores institucionais e não profissionais. É sabido que os analistas possuem conflitos de interesse e sofrem pressões quando processam as informações financeiras e escrevem seus relatórios de recomendações. Como consequência, analistas costumam escrever relatórios extensos e com um tom e recomendação muito otimistas. Assim, existe uma extensa literatura que examina o detalhe e o tom nos relatórios dos analistas. É sabido também que, em face a esse cenário, o investidor \"ajusta\" a recomendação do analista e utilizado de outros dados, além do relatório do analista, para tomar a decisão de investir, como o tamanho da empresa. Porém, um campo pouco explorado diz respeito às heurísticas e vieses que o analista está propenso a ter. Assim, pouco se sabe em que extensão tais atributos cognitivos influenciam o processo de escrita do analista, bem como a reação do mercado acionário. Por conta dessa incerteza, acadêmicos usualmente atribuem o processo de escrita do analista como sendo uma \"caixa-preta\" (BARKER, 1999b; BROWN, CALL, et al., 2015) e o uso do tamanho da empresa como fator de decisão de investimento como firm size effect (SHEFRIN, 2002). O objetivo principal desta tese é entender se as heurísticas e vieses influenciam o processo de escrita do analista. Também procura aqui determinar se esses mesmos atributos, inseridos nos relatórios dos analistas, funcionam como um gatilho, fazendo o investidor negociar. Como objetivo secundário, espera-se verificar se o efeito tamanho da empresa contribui na decisão do investidor negociar ações dentro de uma janela curta de 3 dias (D-1, D 0, D+1). Logo, esta tese visa contribuir para a rica literatura que trata sobre o papel dos analistas no mercado acionário, no entanto, também espera-se dar um passo adiante ao analisar o papel das heurísticas e vieses na escrita do analista. Como expectativa final, espera-se incentivar novas pesquisas que envolvam processos de julgamento dos analistas e das finanças comportamentais. Para tanto, esta tese procura responder a seguinte questão: Qual é o grau de influência das heurísticas e vieses no detalhe e no tom do relatório do analista e como o mercado acionário reage a tais atributos qualitativos? Esta tese espera também atender ao chamado de Schipper (1991) e Brown (1993) no que diz respeito a mais pesquisas que explorem os atributos qualitativos do relatório do analista. A metodologia que será aplicada aqui será o mixed-methods, em que serão coletados dados qualitativos dos relatórios dos analista e interpretados com análises quantitativas. A análise qualitativa envolverá análise de discurso com o uso de dicionários de termos amplamente utilizados na academia. A análise quantitativa envolverá, além de regressões simples e multivariadas, a aplicação da correlação canônica para analisar como as variáveis qualitativas interagem entre si. A base de dados a ser utilizada será os relatórios completos dos analistas que foram classificados como \"melhores\" analistas pela revista Institutional Investor Magazine por 3 anos consecutivos. Para alcançar esses objetivos, foram coletados 4.593 relatórios completos e analisados mais de 47 mil páginas de relatórios publicados entre os anos de 2012 a 2016. Como achados, descobriu-se que as heurísticas e vieses exercem uma influência positiva (na ordem de grandeza de 64,8%) na forma como o analista escreve, especialmente no que diz respeito ao detalhe. Também notou-se que tais relatórios explicam parte da negociação das ações no período, medida pelo volume negociado numa janela de 3 dias da data de publicação do relatório (D-1, D 0, D+1). Como achado final, foi demonstrado que tais atributos qualitativos isolados funcionam como um gatilho, fazendo o investidor negociar. Quando incluído o tamanho da empresa na análise notou-se um ponto interessante, essa variável, em conjunto com os achados das heurísticas e vieses, demonstra que o investidor não negocia rapidamente. / Financial market analysts (known as sell-side analysts, but here designated only as analysts) are important intermediaries of accounting / financial information. Its reports are widely available and used by institutional and non-professional investors. Analysts are known to have conflicts of interest and are pressured when they process financial information and write their recommendations reports. As a consequence, analysts often write lengthy reports with a very optimistic tone and recommendation. Thus, there is extensive literature that examines detail and tone in analysts\' reports. It is also known that, in the face of this scenario, the investor \"adjusts\" the analyst\'s recommendation and used other data, in addition to the analyst\'s report, to make the decision to invest, such as the size of the company. However, an unexplored field concerns the heuristics and biases the analyst is likely to have. Thus, little is known to what extent such cognitive attributes influence the analyst\'s writing process as well as the stock market reaction. Because of this uncertainty, scholars usually attribute the analyst\'s writing process as a \"black box\" (Barker, 1999b; Brown, Call, et al., 2015) and the use of firm size as an investment decision factor as firm size effect (SHEFRIN, 2002). The main objective of this thesis is to understand if the heuristics and biases influence the writing process of the analyst. It also seeks to determine if these same attributes, inserted in analysts\' reports, act as a trigger, causing the investor to negotiate. As a secondary objective, it is expected to verify whether the size effect of the firm contributes to the investor\'s decision to trade stocks within a 3-day window (D-1, D 0, D + 1). Therefore, this thesis aims to contribute to the rich literature that deals with the role of analysts in the stock market, however, it is also expected to take a step forward by analysing the role of heuristics and bias in analyst writing. As a final expectation, it is hoped to encourage further research that involves judgments of analysts and behavioural finance. To that end, this thesis tries to answer the following question: What is the degree of influence of heuristics and biases on the detail and tone of the analyst\'s report and how does the stock market respond to such qualitative attributes? This thesis also hopes to meet the call of Schipper (1991) and Brown (1993) for more research exploring the qualitative attributes of the analyst\'s report. The methodology that will be applied here will be the mixed-methods, in which qualitative data will be collected from the analyst reports and interpreted with quantitative analyses. Qualitative analysis will involve discourse analysis with the use of term dictionaries widely used in academia. The quantitative analysis will involve, besides simple and multivariate regressions, the application of canonical correlation to analyse how the qualitative variables interact with each other. The database to be used will be the full analyst reports that have been ranked \"best\" analysts by Institutional Investor Magazine for 3 consecutive years. To achieve these objectives, 4,593 complete reports were collected, and almost 48,000 pages of reports published between the years 2012 to 2016 were collected. As a result, heuristics and biases were found to exert a positive influence (in the order of magnitude of 64,8%) in the way the analyst writes, especially with regard to detail. It was also noted that such reports explain part of the trading of the shares in the period, measured by the volume traded in a 3 days window from the date of publication of the report (D-1, D 0, D + 1). As a final finding, it has been demonstrated that such isolated qualitative attributes act as a trigger, causing the investor to negotiate. When we included the size of the company in the analysis we noticed an interesting point, this variable, together with the heuristic and bias findings, demonstrated that investors do not trade quickly, they prefer to wait before to start trading.

Financial analysts play a key role in collecting, processing and disseminating information for the stock market. Selecting the best analysts among thousands of analysts is an important task for investors that determines future investment profitability. Extensive research has been dedicated to finding the best analysts of the market based on various criteria for different clienteles. The state of the art approach in this process has developed into so-called Star Rankings with lists of top analysts who have previously outperformed their peers. How useful are such star rankings? Do the recommendations of stars have higher investment value than the recommendations of non-stars (i.e., recommendations of Stars “shoot” more precisely before and after selection)? Or do star rankings simply represent the past performance that will regress to the mean in the future (i.e., in reality, Shooting Stars are not stars and quickly disappear from the sky)? The aim of this Ph.D. thesis is to empirically investigate the performance of sell-side analysts’ recommendations by focusing on a group of star analysts. This thesis comprises four papers that address two overarching questions. (1) Do star rankings capture any true skill, and, thus, can investors rely on the rankings? (Papers I and II) (2) How do market conditions impact star analysts? (Papers III and IV) Paper I examines the profitability persistence of the investment recommendations from analysts who are listed in the four different star rankings of Institutional Investor magazine, StarMine’s “Top Earnings Estimators”, “Top Stock Pickers” and The Wall Street Journal and shows the predictive power of each evaluation methodology. By investigating the precision of the signals that the various methodologies use in determining who the stars are, the study distinguishes between the star-selection methodologies that capture short-term stock-picking profitability and the methodologies that emphasize the more persistent skills of star analysts. As a result, this study documents that there are star-selection methods that select analysts based on more enduring analyst skills, and, thus, the performance of these methods’ stars persists even after ranking announcements. The results indicate that the choice of analyst ranking is economically important in making investment decisions. Paper II investigates the structure of the portfolios that are built on the recommendations of sell-side analysts and confirms that the abnormal returns are explained primarily by analysts’ stock-picking ability and only partially by the effect of over-weight in small-cap stocks. The study examines the number of stocks in the portfolios and the weights that are assigned to market-cap size deciles and GICS sectors and performs an attribution analysis that identifies the sources of overall value-added performance. Paper III examines the differences in seasonal patterns in the expected returns on target prices between star and non-star analysts. Although the market returns in the sample period do not possess any of the investigated seasonal effects, the results show that both groups of analysts, stars and non-stars, exhibit seasonal patterns and issue more optimistic target prices during the summer, with non-stars being more optimistic than stars. Interestingly, the results show that analysts are highly optimistic in May, which contradicts the adage “Sell in May and go away” but is consistent with the notion of a trade-generating hypothesis: since analysts face a conflict of interests, they may issue biased recommendations and target prices to generate a trade. A detailed analysis reveals that the optimism cycle is related to the calendar of companies’ earnings announcements rather than the market-specific effects. Paper IV discusses how a shift in economic conditions affects the competitiveness of sell-side analysts. The focus is on the changes that were triggered by the financial crisis of 2007-2009 and a post-crisis “uncertainty” period from 2010-2013. The study follows Bagnoli et al. (2008) in using a change in the turnover of rankings as a measure of a transformation in analysts’ competitive advantages. Paper IV extends their research and documents how different ranking systems capture analysts’ ability to handle changes in the economic environment. The results show that market conditions impact analyst groups differently, depending on the group’s competitive advantages. / <p>QC 20170412</p> / European Doctorate in Industrial Management

This master’s thesis has aimed to contribute and fill the gap in existing studies and research where there has been a lack of knowledge about the relationship between credit ratings and stock recommendations. The purpose of this study is to analyse whether credit ratings from credit rating agencies affect financial analysts’ recommendations, as well as the opposite, if financial analysts’ recommendations affect credit rating agencies' credit ratings. The thesis has used quantitative methods with both panel data regressions where credit rating has been the dependent variable, as well as logistic regressions where recommendation has been the dependent variable. The data set has been based on firms Moody’s has issued credit ratings to between the years 1994 and 2016. The thesis’ results show that both the credit ratings from credit rating agencies and recommendations from financial analysts do indeed affect each other. This concludes that the two-way mirror between credit ratings and recommendations does exist.