This research examines the challenges and barriers to service provision that newcomer settlement service providers (SSPs) encounter in Peel Region, Ontario. Semi-structured interviews are used to examine if suburban SSPs in the cities of Brampton, Mississauga and town of Caledon, encounter challenges related to providing services to both adult and youth newcomers. The findings indicate that government funding, and the conditions tied to that funding, are the greatest challenge for SSPs in Peel. Funding restrictions also produced challenges related to the structure and continuity of services and competition between service providers. Due to Peel's varied geography, transportation and organization location are challenges for some rural service providers. Service specific challenges are encountered largely in providing employment and mental health services. Reconsidering government policies around funding for settlement services is necessary. It is recommended that both SSPs and municipalities be integrated into settlement policy decisions.

This research examines the challenges and barriers to service provision that newcomer settlement service providers (SSPs) encounter in Peel Region, Ontario. Semi-structured interviews are used to examine if suburban SSPs in the cities of Brampton, Mississauga and town of Caledon, encounter challenges related to providing services to both adult and youth newcomers. The findings indicate that government funding, and the conditions tied to that funding, are the greatest challenge for SSPs in Peel. Funding restrictions also produced challenges related to the structure and continuity of services and competition between service providers. Due to Peel's varied geography, transportation and organization location are challenges for some rural service providers. Service specific challenges are encountered largely in providing employment and mental health services. Reconsidering government policies around funding for settlement services is necessary. It is recommended that both SSPs and municipalities be integrated into settlement policy decisions.