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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

Small Business Strategies for Information Technology Implementation in Developing Countries

Kwabiah, William Archibold 01 January 2019 (has links)
Leaders of small businesses need dynamic capabilities created through careful implementation of information technologies (ITs) to enhance efficiency, performance, and output. The purpose of this multicase study was to explore strategies leaders of small businesses used in developing countries to implement ITs for improved business performance. The framework for this study was the technology, organization, and environment model. The sample population consisted of 10 leaders of small businesses located in the Accra region of Ghana. The study participants had at least 5 years of experience working with small businesses that implemented IT. Data were collected from semistructured interviews and review of companies' strategic and project plans. The data analysis process included methodological triangulation, coding, the identification and congregation of themes, and the interpretation of inferences. Five themes emerged: top management support for IT implementation, investment in appropriate IT infrastructures, engaging in appropriate IT knowledge and skills training, creating an organizational culture of IT acceptance, and embracing legal and regulatory frameworks for IT. Findings from this study might assist leaders of small businesses in gaining insights into key IT strategies required for improving small business survivability. The implications of this study for positive social change include the potential to facilitate employment generation and reduce poverty in developing countries by improving small business performance.

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