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An approach to programme evaluation in human services organisations : a case studyMeston, Andrew January 1993 (has links)
Bibliography: pages 232-241. / This study examines the issue of programme evaluation and places it within the context of the Western Cape region of Operation Hunger. Data for this study was collected over a six month period of participant observation at Operation Hunger, during which time a programme evaluation model was developed and implemented. The focus of this study is not so much the evaluation model which was developed, but rather how the model developed from the theory of illuminative evaluation to the Operation Hunger Evaluation Model. In discussing and exploring this process several strands are developed. A central theme is that it is not possible to transpose theory and experience from one context to another without firstly understanding the historical specificity within which programme evaluation developed and secondly, understanding the historical context in which it is to be applied. A second strand identifies five possible evaluation approaches for use in the South African context and applies a model useful in choosing theoretical evaluation approaches for the purposes of application. A final aspect of this study indicates how the theory of the illuminative approach was interpreted and developed into the practice of the Operation Hunger Evaluation Model.
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A study of organisations and their responses to the social needs of MbekweniCrawford, Margaret Jane January 1989 (has links)
Bibliography : pages 127-135. / This study examines Human Service Organisations and community organisations operating in Mbekweni during the period January to June 1988. These organisations were examined in order to identify the characteristics that distinguish them from each other in as far as service delivery is concerned. The community based organisations were found to be orientated towards mutual-aid and self-help model whilst the Human Service organisations were orientated towards the service model. This study will also highlight the complex nature of Mbekweni which has been approached by different organisations delivering social services. An integrated developmental model is proposed that could form the basis for private voluntary human service organisations. The model is based on: the participation by beneficiaries of services being involved in the decision making process; and the client of this approach being the group or community. The delivery of services would take place in and by groups. An important element in the model would be the inclusion of trained Developmental Workers who would act as enablers, facilitators, educators and resource persons. This model will emphasise factors that could be incorporated in the designing, planning and administration of private voluntary human service organisations operating in black urbanising communities.
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