E-government services are rapidly becoming a permanent part of the governing process the world over. These services involve the use of the latest information and communication technologies to facilitate and enhance access to government information and services. E-government represents an entirely new mode of service delivery that promises some of the most important advances in the area of government accessibility since the advent of the modern welfare state. These resources have a number of unexplored social service applications that are examined in this study. E-government principles and practices are reviewed at the local and international levels, with particular attention paid to the Government of Canada's e-government initiative, known as Government On-Line (GOL). Seven specific e-government applications that can benefit social workers and clients are identified and discussed. The results of eight interviews with directors of local agencies regarding the future of e-government in social services are reported and examined. Specific recommendations and directions for future research are provided.

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Change directed at social justice has been partial at best because it leaves the larger unequal context and structures in place. Social work generally takes place in the context of unequal power relation on individual/cultural/structural levels. The inquiry’s aim is to broaden the perspective on change to facilitate social justice. A qualitative approach that is exploratory and descriptive with a flare of phenomenology was used. Anti-oppressive constructionist research is the point of departure. As such the research attempts to be consistent with values of equality where participants are partners and share in the creation of the inquiry. So in the beginning only preliminary questions designed to provide context and stimulate thought about change are explored. The goals and objectives of the inquiry are to discover and describe the perceptions of activists and literature thus expanding meanings of social justice and how it can be facilitated. In the inquiry, motivation to work for change, what is needed to facilitate social justice, what blocks change for social justice and the values and principles that underlie change for social justice are explored. The inquiry asks the question: How can social workers and the profession of social work facilitate change for social justice? / Social Work / D.Phil (Social Work)

Change directed at social justice has been partial at best because it leaves the larger unequal context and structures in place. Social work generally takes place in the context of unequal power relation on individual/cultural/structural levels. The inquiry’s aim is to broaden the perspective on change to facilitate social justice. A qualitative approach that is exploratory and descriptive with a flare of phenomenology was used. Anti-oppressive constructionist research is the point of departure. As such the research attempts to be consistent with values of equality where participants are partners and share in the creation of the inquiry. So in the beginning only preliminary questions designed to provide context and stimulate thought about change are explored. The goals and objectives of the inquiry are to discover and describe the perceptions of activists and literature thus expanding meanings of social justice and how it can be facilitated. In the inquiry, motivation to work for change, what is needed to facilitate social justice, what blocks change for social justice and the values and principles that underlie change for social justice are explored. The inquiry asks the question: How can social workers and the profession of social work facilitate change for social justice? / Social Work / D.Phil (Social Work)