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The Relationship of Technology to Rate of Change in a Human Service Organization: A Contingency Approach to Change ManagementBiemer, David J. (David Joseph) 08 1900 (has links)
This research is a study of the relationship of the organizational characteristic of technology to rate of change in a human services organization. The first operation, directed to the technology construct, collected data and analyzed statistical differences on each of the separate indices of task difficulty and task variability and on the combined indices of the two dimensions. A second operation, directed to the rate of change construct, collected data and ranked the five social services programs. This research indicates that multiple technologies do exist among programs within the corporate structure of a single human services organization, and that programs differ in the rate at which rule changes occur. This research, however, indicates that technology is not related to change. The definition of change used in this study considered only one form of organizational adaptation: rate of change in program policies and procedures. Technology, however, may be related to other measures of change such as new programs, reorganizations, and staff increases.
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