published_or_final_version / Social Work / Master / Master of Social Work

published_or_final_version / Criminology / Master / Master of Social Sciences

非政府社會服務機構作為第三部門，於社會福利服務擔當重要角色。由於近年的全球化引致社會問題性質複雜化，以及本地政經環境的挑戰，令非政府社會服務機構面對不少前所未有的困難。如能有效掌握建制對機構的規範、與提供資源者互相依存的關係，將有助機構成功的生存和發展。 / 管理者與前線社會工作者是兩群主要面對上述困難的相關人員，他們如何理解現況、管理者會作出何種應對策略、前線社工又如何反應等都是值得深入研究的課題。 / 管理者及前線社會工作者是本研究的主要研究對象，本研究成功訪問了17位管理者及11 位前線社會工作者。研究發現管理者普遍關心機構的財政穩健情況。基於管理者的關注角度，機構所採納的策略傾向是配合建制規範、擴展服務及資源、提升資助者及服務使用者對機構的信任度。可是這等機構策略卻換來前線社會工作者的負面回應，尤其被認為是導致低工作滿足感及士氣低落的成因。前線社工關心的是專業形象及個人的身心健康。除了注重制度化的認受性及爭取資源外，本研究建議機構宜多促進前線社工對機構使命及目標的共同承擔。此外有鑑機構於公民社會的參與及倡導工作承擔的有限性，建議宜提升此方面的關注。 / It is generally agreed that Non-Governmental Social Service Organizations (NGSSOs) play specific roles as part of the third sector in the process of social welfare service provision. However, due to the globalized and structural nature of the emerging social problems, as well as the local challenges, NGSSOs are experiencing difficulties in reaching their goals and performing their missions. To manage well the institutional rules and the interdependent relation with the environment may lead to effective organizational survival and development. Management staff as well as frontline social workers are two major parties who may have significant responses upon these challenges and difficulties. How these two groups perceive the current situation, how management staff decide to adopt whichever kind of organizational strategies; whereas how frontline social workers respond to these organization policies are areas worth for study. / In this study, organization leaders and frontline social workers were selected as the study target. A total of 17 management staff and 11 frontline social workers were interviewed. It is revealed that NGSSO management staff concern most with the financial stability and viability of their organizations. Under such an orientation, organizational strategies adopted by these leaders relate largely to compromising to institutional rules, expanding services and resources, and increasing organizational credibility among funders and service users. These organization-wide behaviors have turned out to have negative effects on job satisfaction and work atmosphere among frontline social workers. Comparing to their supervisor counterpart, they concern more about their professional identity and subjective well being. / Apart from gaining institutional legitimacy and environment resources, it is recommended that NGSSOs may put extra effort in promoting shared mission and organizational goals among their frontline staff. It was also found that representing civil society and doing advocacy work do not take high priority among NGSSO informants. It is suggested that NGSSOs focus more on this area and readjust the balance of being a service provider and an active member of civil society. / Detailed summary in vernacular field only. / Detailed summary in vernacular field only. / Detailed summary in vernacular field only. / Au, Kit Ying Anita = 香港非政府社會服務機構的機構生存與發展策略 / 區潔盈. / Thesis (Ph.D.) Chinese University of Hong Kong, 2013. / Includes bibliographical references (leaves 313-348). / Abstracts also in Chinese; appendixes includes Chinese. / Au, Kit Ying Anita = Xianggang fei zheng fu she hui fu wu ji gou de ji gou sheng cun yu fa zhan ce lüe / Qu Jieying.

Yee Ho Wai Howard. / "Architecture Department, Chinese University of Hong Kong, Master of Architecture Programme 1998-99, design report." / Appendix not attached. / Synopsis / Acknowledgment / Content / Methodology / PAST / Chapter 1.0 --- BACKGROUNDS / Chapter 1.1 --- Historical background --- p.01 / Chapter 1.2 --- Political background --- p.01 / Chapter 1.3 --- Social background --- p.02 / PRESENT / Chapter 2.0 --- PREAMBLE --- p.03 / Chapter 3.0 --- EXISTING SERVICES PROVIDED TO NEW CITIZENS --- p.04 / Chapter 4.0 --- DEFICIENCIES / Chapter 4.1 --- Existing policy of social welfare subvention --- p.05 / Chapter 4.2 --- Architectural deficiencies of existing new arrivals services --- p.05 / Chapter 4.3 --- Availability of new arrivals services --- p.06 / Chapter 4.4 --- Recommendations from studies on new citizens --- p.06 / Chapter 5.0 --- CLIENT PROFILE / Chapter 5.1 --- Relationship between Government & NG〇s --- p.07 / Chapter 5.2 --- Structures of HKCSS and ISSHK --- p.08 / Chapter 5.3 --- Existing offices of ISSHK --- p.09 / Chapter 5.4 --- Financial status of ISSHK --- p.10 / Chapter 5.5 --- Advantages of indirect involvement of the government --- p.10 / Chapter 6.0 --- USER PROFILE / Chapter 6.1 --- Potential users --- p.11 / Chapter 6.2 --- Migration and adaptation --- p.11 / Chapter 6.3 --- Measurement of adaptation --- p.12 / Chapter 6.4 --- Quota system --- p.12 / Chapter 6.5 --- Profile of new citizens --- p.12 / Chapter 6.6 --- Statistics of post-migration counselling programme (96/04-97/03) --- p.13 / Chapter 6.7 --- Future users --- p.14 / Chapter 7.0 --- SITE / Chapter 7.1 --- Site Selection / Chapter 7.1.1 --- Regionalization Vs Localization --- p.15 / Chapter 7.1.2 --- Site selection criteria --- p.16 / Chapter 7.1.3 --- Proposed site --- p.16 / Chapter 7.1.4 --- Introduction to Shamshuipo --- p.17 / Chapter 7.2 --- Site Analysis / Chapter 7.2.1 --- Location plan --- p.18 / Chapter 7.2.2 --- Site information --- p.19 / Chapter 7.2.3 --- Zoning --- p.20 / Chapter 7.2.4 --- Vehicular traffic --- p.21 / Chapter 7.2.5 --- Pedestrian traffic --- p.22 / Chapter 8.0 --- CONSTRAINTS / Chapter 8.1 --- Context --- p.23 / FUTURE / Chapter 9.0 --- MISSION --- p.24 / Chapter 10.0 --- SCHEDULE OF ACTIVITIES --- p.25 / Chapter 11.0 --- DESIGN DEVELOPMENT --- p.29 / Chapter 11.1 --- Review on 98/09/15 --- p.30 / Chapter 11.2 --- Review on 98/10/16 --- p.31 / Chapter 11.3 --- Review on 98/12/04 --- p.34 / Chapter 11.4 --- Review on 99/01/08 --- p.40 / Chapter 11.5 --- Review on 99/01/29 --- p.45 / Chapter 11.6 --- Review on 99/02/26 --- p.47 / Chapter 12.0 --- FINAL REVIEW --- p.50 / Chapter 12.1 --- Circulation diagram --- p.52 / Chapter 12.2 --- Building regulation compliance --- p.53 / Chapter 12.3 --- Means of escape --- p.54 / Chapter 12.4 --- Building services / Chapter 12.4.1 --- Services area --- p.57 / Chapter 12.4.2 --- AC system --- p.58 / Chapter 12.5 --- Shading device --- p.59 / Chapter 12.6 --- Schedule of accommodation --- p.60 / APPENDIX / ISSUES/GOALS/PERFORMANCE REQUIREMENTS/CONCEPTS / Flexibility / Circulation / Energy efficiency / Image / Interaction / PRECEDENTS / SURVEY ON NEW ARRIVALS FROM CHINA / INTERVIEWS / BIBLIOGRAPHY / Reference and videotape

published_or_final_version / Public Administration / Master / Master of Social Sciences

published_or_final_version / Public Administration / Master / Master of Public Administration

published_or_final_version / Social Work / Master / Master of Social Sciences

published_or_final_version / Social Work / Master / Master of Social Work

Mak Wing-yan. / Thesis (M.Phil.)--Chinese University of Hong Kong, 2001. / Includes bibliographical references (leaves 207-215). / Abstracts in English and Chinese. / ABSTRACT --- p.i / ACKNOWLEDGEMENT --- p.iv / CONTENTS --- p.vi / Chapter CHAPTER 1 --- Introduction: Problematic Endeavour of Identity in Old Age --- p.1 / Chapter 1.1 --- Prologue / Chapter 1.2 --- Segmentation of Life Stages / Chapter 1.3 --- Blurring of Life Stages / Chapter 1.4 --- Over Institutionalization: Sequestration of Experiences / Chapter 1.5 --- Relevance to Present Study / Chapter CHAPTER 2 --- "Literature Review: Old Age Identity in Structural, Institutional And Interactional Settings" --- p.11 / Chapter 2.1 --- Structural Dimension: Policy and Social Identity / Chapter 2.1.1 --- The development of social policy in Hong Kong / Chapter 2.1.2 --- "Problematic nature of ""care in community"" and the objectification of elderly" / Chapter 2.1.3 --- Stigmatization: delineation of the social position / Chapter 2.2 --- Institutional Dimension: Segregated Settings and Identity / Chapter 2.2.1 --- Segregated settings and social space / Chapter 2.2.2 --- Volunteering ´ؤ The interplay between policy and institutional forces / Chapter 2.2.3 --- Elder participation in volunteer working in Hong Kong / Chapter 2.3 --- Interactional Dimension: Discourse Analysis and Identity Negotiation / Chapter 2.4 --- Merging of the Streams of Thought / Chapter CHAPTER 3 --- Conceptual Framework --- p.40 / Chapter 3.1 --- Conceptual Discussion of Identity / Chapter 3.1.1 --- Presumptions of identity: relational approach / Chapter 3.1.2 --- Giddens: modernity and self-identity / Chapter 3.1.3 --- Goffman: stigma and the management of spoiled identity / Chapter 3.1.4 --- Identity and inter-group relation / Chapter 3.1.5 --- Relevance to present study / Chapter 3.2 --- Conceptual Discussion of Social Space / Chapter 3.2.1 --- Relationship between social space and social setting / Chapter 3.2.2 --- Features examined within social space / Chapter 3.3 --- Identity Constitution / Chapter 3.4 --- Possibilities for Identity: From Conceptual to Empirical / Chapter 3.5 --- Research Questions / Chapter CHAPTER 4 --- Methodology and Overview of the Field --- p.60 / Chapter 4.1 --- The Research / Chapter 4.2 --- An Overview of the Field / Chapter 4.2.1 --- Structure of membership / Chapter 4.2.2 --- Typology of volunteering activities / Chapter CHAPTER 5 --- Positioning of the Age Identity --- p.71 / Chapter 5.1 --- Meaning for Joining the Volunteer Group / Chapter 5.1.1 --- Reasons of entry from the professional point of view / Chapter 5.1.2 --- Meaning of entry from the volunteers' point of view / Chapter i. --- A cleavage from disturbing life event / Chapter ii. --- Concealment of stigma / Chapter iii. --- Conformity to the life stage arrangement / Chapter 5.1.3 --- Pain or pleasure / Chapter 5.2 --- Location of Reference Groups - Learning of Elderly Role / Chapter 5.2.1 --- Positive valuation on the present / Chapter i. --- Comparison with the past / Chapter ii. --- Projection over the future / Chapter 5.2.2 --- Accommodation of identity / Chapter 5.3 --- Concluding Remark: Motivations and Capacity for Identity Process / Chapter CHAPTER 6 --- Perception of the Context and the Projection of Actors' Agency --- p.92 / Chapter 6.1 --- User Participation: Social space as perceived by social workers / Chapter 6.2 --- Boundary Control: Defining Professional Realm of Reference / Chapter 6.3 --- Perception of Constrains and Possibilities / Chapter 6.4 --- Boundary Management: volunteers' realm of choice and control / Chapter 6.4.1 --- Personal choice / Chapter 6.4.2 --- "Defensive boundary control: managing their identity by securing their ""time""" / Chapter 6.5 --- Case Study: Nature of Relationships and Boundary Control / Chapter 6.5.1 --- Case 1: Heart-to-heart Programme (the Telephone Visit Team) / Chapter 6.5.2 --- Case 2: Visiting Pioneers (The visiting team) / Chapter 6.6 --- Concluding Remark: Horizon in Perceiving the Aging Process / Chapter CHAPTER 7: --- Consolidation of Identity: Dimensions of Identification --- p.117 / Chapter 7.1 --- Contours of Aging Experience: A Hypothetical Illustration / Chapter 7.2 --- The Vertical Identification: Keep Active / Chapter 7.2.1 --- Locating the volunteers: / Chapter 7.2.2 --- "The meanings of ""active""" / Chapter 7.2.3 --- "Reaffirmation from the structure and the reproduction of ""being active""" / Chapter 7.2.4 --- Dynamics for identification / Chapter 7.3 --- Volunteering and the Site for Social Exclusion / Chapter 7.3.1 --- "Exclusion: delineation of ""they"" and ""we""" / Chapter 7.4 --- Inclusionary Effort by the Volunteers: Sympathetic Attitude Towards the Elderly / Chapter 7.4.1 --- "The concept of ""care"" and ""concern""" / Chapter 7.4.2 --- "Cultivation of the sense of ""sameness"": proximity of experiences" / Chapter 7.5 --- Identity as a Politics: a Convergent Point Case study: The Community Forum / Chapter 7.6 --- Concluding Remarks / Chapter CHAPTER 8 --- "Conclusion and Discussion: ""Staying Active"" as a Theme in Aging Process" --- p.147 / Chapter 8.1 --- Summary of Arguments / Chapter 8.1.1 --- Schema for comparison: positioning and aging self in society / Chapter 8.1.2 --- "Negotiation, boundary control and shaping of identity" / Chapter 8.1.3 --- Consolidation of identity: Two paths for the same end / Chapter 8.2 --- Epilogue: Identity as a Cutting Point for Researching Old Age in Modern Society / Chapter 8.2.1 --- Nature of social space and the presentation of identity / Chapter 8.2.2 --- Rethinking the place of human action in theory of aging / Chapter 8.2.3 --- Identity as a politics / Chapter 8.2.4 --- Policy Reflections / Chapter 8.3 --- Outlook and Vision / APPENDICES / Figure 4.1 Organization Chart of the Service Center (In Chinese) --- p.172 / Figure 8.1 Model of Identity Constitution --- p.173 / Table 1.1 Major Events of Elderly Issues --- p.174 / Table 4.1 Elderly Population --- p.181 / Table 4.2 Summary of Activities --- p.182 / Table 4.3 Profiles of Informants --- p.184 / Table 4.4 Summary of Respondents --- p.186 / Table 5.1 Summary of Core Questions --- p.188 / Table 8.1 Control of Boundary --- p.196 / Document 4.1 Guiding Questions for Interviews --- p.197 / Document 5.1 Promotion Leaflet of the Service Center (In Chinese) --- p.199 / Document 6.1 Report of Implementation of User-Participation (In Chinese) --- p.203 / Document 6.2 Promotion Leaflet of the Community Support Service of Elderly (In Chinese) --- p.206 / BIBIOGRAPHY --- p.207

published_or_final_version / Social Work / Master / Master of Social Sciences