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The purpose of this study was to determine the prevalence of violence exhibited by clients towards Youth Protection workers. The sample consisted of 59 Youth Protection employees of Batshaw Youth and Family Centres who were given a questionnaire related to their experience with client initiated violence. The study attempted to identify several factors such as whether violence was an important issue for workers; whether there was a relationship between gender, job status or work experience and violence; whether training and policy adequately meet the needs of workers. The thesis concludes with recommendations to the agency on how to better deal with the violence issue and suggestions for future exploration in research, policy development, training and education.

No description available.

Statistics corroborate the substantial and deleterious impact of substance abuse to both client and client systems. Social workers are regularly exposed to clients who are directly or indirectly affected by substance abuse. A random survey of social workers working with Anglophone and Allophone populations on the island of Montreal was conducted to evaluate the workers perceived ability to recognize and respond to the needs of this client group. Links were drawn to the various ways in which social workers developed their knowledge about addiction and to the worker's formal social work education. The study demonstrates the inadequacy of the formal social work program to address the problem of substance abuse. The implications for schools of social work and the need to develop core curriculum as well as specializations in substance abuse are presented.

No description available.