<p> This qualitative study examined the process of adopting online education at three private colleges. All three institutions participating in the study were private Catholic colleges that offered their first online courses in the late 1990s. The research question posed for this study was: Within the participating institutions, how did online education get started and what was the process for its development? </p><p> Findings from this research indicated that, for an institution to successfully implement online education, four elements emerged: (a) some form of infrastructure needed to be in place that could support online education, (b) a latent force, referred to as an engine, was necessary to provide ongoing support, (c) an innovator, who had a strong interest in online education, was imperative, and (d) a bridge builder, who provided credibility, communication, and coordination between stakeholders, was critical to the sustainability of the online initiative. The institution successfully implementing online education also needed significant amounts of personnel, funding, and technology. </p>

<p> This research highlights the scenarios that might serve as a strategic vision to describe a future beyond the current library, one which both guides provosts and creates a map for the transformation of human resources and technology in the university research libraries. The scenarios offer managerial leaders an opportunity to envision new roles for librarians and staff which brings a much needed focus on the development of human resources as well as a thought-stream to understand decisions which effectively and systematically move the organization toward a strategic vision.</p><p> These scenarios outline possible future directions research libraries could take by focusing on perspectives from library directors, provosts, and administrators for human resources. The four case study scenarios introduce potential future roles for librarians and highlight the unsustainability of the current scholarly communications model as well as uncertain factors related to the political, social, technical, and demographic issues facing campuses. Given the changes institutions face, scenarios allow directors to include more uncertainty when developing and articulating a vision. These scenarios may start a discussion, before a strategic planning process, to sharpen the evaluations and measures necessary to monitor achievements that define the value of the library.</p><p> This dissertation highlights the importance of research library managerial leaders developing a strategic vision and introduces scenarios as way to communicate that vision with provosts, the senior leadership team, librarians, and staff. How the library directors approach the strategic vision scenario provides insight into the challenges and barriers identified within the existing organizational culture.</p>