This report describes a design approach for implementing a software test automation solution that can accommodate existing test processes in an organization. The process of implementing a software test automation solution is a large undertaking and requires careful planning to avoid unsuccessful implementations. This report outlines a design that can integrate with existing business and development processes in an organization, and recommends automation and development frameworks for achieving the test automation goals. Considerations for a heterogeneous test environment with varying types of supported operating systems, such as Windows and Linux, and multiple test execution environments, such as Java and .NET, have been made in this design and in the tool selections for the system implementation. The report also describes some of the challenges and caveats of automation in a heterogeneous environment along with recommended solutions to these challenges. / text