From Preface: The following research is centred around the Grahamstown non-white urban transportation problem. The bus service under consideration is owned and operated by the Grahamstown Municipality and is attached to the City Fire Department. It caters only for non-white commuters by operating fourteen buses, which carry approximately 1 200 000 people per year. As such, the difficulties encountered by this transport service should be generally, though not entirely, applicable only to relatively small non-white transport undertakings. The aims of this research are threefold: 1. to establish the environment within which transport undertakings operate, the structure of the undertaking in response to this environment and the problems which such undertakings encounter in their daily operations ; 2. by analysing in detail a specific transport service, an attempt has been made to delineate problem areas in both the cost and revenue structures, and to ascertain the degree of management awareness of the existence of these problems ; and 3. to determine the social impact of this transport operation and to evaluate all aspects of the service in relation to commuters, business and social needs and wants. Unfortunately, an attempt to extend this type of research to further Eastern Cape urban areas was unsuccessful due to the refusal by certain transport undertakings and government bodies to provide essential information.

Retailers, Wholesalers, Marketers, Alcohol distributors and Manufacturers continuously fight for volume growth and market-share gain within the total alcohol market. Most of the answers of how much each can gain over a period of time remain a mystery that can only be answered by the consumers. The consumers determine who will have more share of wallet or share of throat more than the other. This is also equally applicable to brands, packs and the various alcohol categories that exist in the market. Why is it important, you possibly wonder? It is important because the alcohol market is an integrated part of our society; it contributes immensely to the South African economy and its value chain is enormous in value. Consumption expenditure increased from R3 513 039 000 in 2004 to R8 558 232 000 by 2013 in the Eastern Cape alone. In the last 10 years there has been an increase of new products that are being introduced into the market across all categories ranging from traditional alcoholic brands to flavoured and ready to drink brands. This presents an opportunity to alcohol consumers, alcohol shoppers and sellers alike. This opportunity meant that the consumer is spoilt for choice and retailers / wholesalers have an opportunity to list more brands which could possibly result in increased margins. Further to the above, South African marketers face both market challenges as well as proposed legislation regarding advertising of alcohol products. Some of the challenges include marketing clutter, competition, diverse nature of the South African consumer, infrastructure issues, government legislations, social media and digital platforms. The liquor industry of the Eastern Cape contributes approximately R7,7 billion to the Gross Geographic Product of the economy of the Eastern Cape through direct and indirect impacts; Approximately 23 620 permanent jobs are supported by the Eastern Cape liquor industry annually; Tax revenue attributable to the liquor industry in the Eastern Cape is R3,9 billion; and the economic impact of the liquor industry on gross capital formation is in the region R3,4 billion per annum. The purpose of this research is to optimise the marketing mix to influence consumer purchasing decisions in liquor outlets within the Border district within the above context. The objective of this study is to identify the marketing mix that influences consumer purchasing decisions in liquor outlets. The study will be conducted within the Border district. The Border district consists of various geographies within the Eastern Cape, South Africa. The area of the study will focus on key municipalities namely; Buffalo city, Amathole, Chris Hani and Joe Gqabi municipalities. The target sample size for this study was 360 consumers. A survey questionnaire was used to measure respondents’ preferences, attitudes, motivations and perceptions. The respondents were instructed to highlight the answer that best described them and / or their preferences. Questions were asked and the respondents had to highlight to what extent they agreed or disagreed with the question. Key findings are that there is high level of agreement that price and promotions influence consumer-purchasing decision in liquor outlets. The highest percentage of respondents are in agreement that beer is a first choice of drink and a second is spirits. 69% of the respondents agree that they change from the usual drink to a different drink when they go out. This can be attributed to the notion that consumers like to badge and want to be seen drinking brands that will be deemed socially acceptable in public, or brands that are the latest trend. The key benefits from the study include improved ability for marketers to reposition brands, give clear recommendations for drinking occasions and better understanding on how to efficiently distribute alcohol portfolios, extend brands and introduce limited editions.

This study was motivated by the realisation that the Eastern Cape Province is a leading producer of cattle, but few to none of those cattle makes it to auction markets. The study was conducted in the Elliot area, selected as an area with a high number of Land Redistribution for Agricultural Development farms, as well as private farms and communal farmers. Most of these farmers battled to sell their cattle to the auctions or abattoirs. The objective of the study was therefore to investigate challenges facing smallholder beef cattle famers and those factors which prevented them to access auction markets to sell their cattle in the Elliot area. The second was to assess the effectiveness of the Livestock Improvement Scheme in support of smallholder beef cattle farmers in terms of the outcome and achievements of training these individuals to become successful farmers. The last was to find out how beef cattle farmers benefited from the scheme. Both semi-structured interviews and an open-ended questionnaire were used to collect data. A sample size of 10 farmers (eight farmers from LRAD/private and two from communal farmers) was selected, and observation was done on the auctions and abattoirs available in Elliot. The study found that smallholder cattle farmers struggle to sell their stock through formal and informal markets, as they are faced with marketing constraints.Such marketing constrainst are lack of marketing information, drought, poor condition of cattle, lack of infrastructure, shortage of land for grazing, price takers, stock theft, transaction costs, problems with cattle identification, and lack of physical access to markets. The study has also made recommendations on how smallholder cattle farmers of Elliot can be developed to procure markets to sell their stock.

Background: Antenatal care is essential care that assists in maintaining a state of good health for the woman and her unborn baby. Globally the use of antenatal care services remains a challenge and this tendency is closely associated with maternal and neonatal mortalities and morbidities. South Africa has adopted a free service policy for pregnant women, their infants and for children up to the age of six. Despite this policy, the problem of limited utilisation of antenatal care services by pregnant women is still observed in this country and is associated with increased maternal and neonatal mortalities and morbidities.The purpose of the current proposed study was to explore and describe the reasons for limited utilisation of antenatal care services in the Mnquma sub-district, and to develop guidelines to assist the midwives to encourage the use of antenatal care services. Objectives:To explore and describe the reasons for the limited utilisation of antenatal care services by pregnant women at Mnquma sub-district.To explore and describe the knowledge of antenatal care services by the pregnant women.To develop guidelines to facilitate empowerment of midwives to enhance utilisation of antenatal care services by pregnant women in the Mnquma sub-district in Eastern Cape Province. The study was conducted in Mnquma sub-district during the months of July to January in 2016 using a qualitative, exploratory, descriptive and contextual research design. The research population were post-delivery women and the purposive sampling was used to identify women who met the stated criteria. One-on-one audio-taped semi-structured interviews were conducted and field notes were kept to justify some of the themes identified. Thirteen interviews were conducted and transcribed verbatim. Collected data was analysed using Tesch’s data analysis method. Trustworthiness was maintained through the standards of truth value, credibility, transferability, dependability and conformability. The ethical considerations of beneficence, justice, autonomy, non-maleficence and veracity were maintained. From the findings it emerged that the participants raised various concerns with regard to barriers influencing limited utilization of antenatal care services. The participants had limited knowledge of antenatal care services. Furthermore, participants recommended some solutions to enhance utilization of antenatal care services. Recommendations were made with regard to clinical practice, nursing education and nursing research. Guidelines were formulated to assist midwives to enhance the utilization of antenatal care services by pregnant women in the Mnquma sub-district in the Eastern Cape.

This thesis examines the impact of the recapitalisation and development programme on cattle producing farmers in Joe Gqabi and Chris Hani Districts. This research is based on the insight that most of the Eastern Cape cattle producing farmers are facing financial problems and their farms are dilapidated even though there are interventions from the Department of Rural Development and Agrarian Reform and Rural Development and Land Reform through programmes such as CASP and RADP for rescuing the cattle producing farmers. The major challenges faced by the cattle producing farmers into getting the funding will be established in this study. The main focus is on the farms that have already got the funding and also on the ones that are still in the pipeline for being funded by the Department of Rural Development and Land Reform. To a lesser extent, the thesis draws on findings from careful considerations of case studies comprising ten farms, thus five farms from Joe Gqabi and five from Chris Hani Districts. The research methods under this research design yielded data that was descriptive and exploratory based on human experiences and are associated with discovering changes in situations. The research findings show that delays in releasing recapitalisation and development funds for land reform beneficiaries have been recognised as one of the main reasons for the collapse of land reform projects. In most cases the funds are arriving long after they were needed for important faming activities. The delays are also leading to permanent closure of the farms. Therefore, it is essential for the success of land reform programmes to ensure that the production model is designed so as to generate benefits for land reform beneficiaries. This thesis is concluded by making recommendations to the Department of Rural Development and Land Reform in order to address the identified Recapitalisation and Development Funding challenges as well as to identify what can be considered as effective financial support to the land reform projects.

The purpose of this research was to investigate the impact of rural development projects on food insecurity and malnutrition at Siyazama food garden project in Sakhisizwe Municipality. The study followed a qualitative approach which included in-depth interviews of twenty-six (26) Siyazama food garden project members and four (4) municipal officials. The process of collecting data also made use of observations. Data was analyzed qualitatively, using thematic analysis of the content of the data, which employed an interpretative approach, resulting in a presentation of data, which is textual rather than statistical. The study found that the level of food insecurity and malnutrition in the studied area is still regarded as being high as most of the participants reported that they still have a problem in accessing all the vital nutritional elements which constitute a balanced diet. Also, the study also found that although most of the rural development projects like the Siyazama food gardening project have a profound effect in tackling food insecurity and malnutrition on household level, in South Africa there is a debate about the sustainability or such projects in solving this issue. The study found a number of challenges facing the Siyazama Food gardening project which include: theft, poor management, lack of support, lack of agricultural expertise and conflict amongst members. The study concluded by making some recommendations with to view of resolving the above mentioned challenges.

Small and medium-sized enterprises (SMEs) are recognised internationally and in South Africa as a critical component of the economic development of a country as a result of their contribution to job creation, alleviation of poverty, sustainability and innovation. Furthermore, the majority of SMEs are also family-owned and play an increasingly important role in the South African economy, making up approximately 84 per cent of businesses in the country. Despite the critical role that family and non-family SMEs play in economic development, they are still plagued with high failure rates and unique challenges that make it difficult for them to survive. These challenges include, amongst others, regulatory burdens, restrictive labour policies, a lack of access to finance, markets and technology, as well as an overwhelmingly constant emphasis on survival. As a result of the added dynamic of family relationships within family-owned SMEs, they face additional challenges such as conflict between family members and inadequate succession planning. Focus is often placed on the factors leading to failure, but little is known about success-aiding behaviours that could reduce the high failure rate and improve the success rate of these businesses. As a result, it is important to examine what determines success and how it is measured. Success can be defined as the attainment of goals, therefore the achievement of goals plays a critical role in the success of the business.

Background: Research has shown that men who have sex with men (MSM) experience stigma, discrimination, negative and judgmental attitudes and homophobia when accessing health care services. This has resulted in limited uptake of existing HIV and AIDS services. Further, the experiences serve as barriers to seeking and accessing public primary health care services. Negative psychological outcomes and in unique cases, adverse mental health outcomes have resulted from these experiences. Aim: The study aimed to explore and describe the experiences of a sample of MSM when accessing public health care services in Nelson Mandela Bay Municipality (NMBM). Method: A purposive sample of twenty-one MSM aged 22 to 30+ years, mainly black who lived in NMBM participated in semi-structured in-depth interviews. The study used the exploratory-descriptive qualitative design and thematic analysis was used to summarize findings. Findings: Findings from the study showed that MSM experience internalized stigma, perceived stigma, experienced stigma and HIV related stigma, resulting in minority stress. Experiences with health care services included long waiting time, lack of supplies, being attended to by different health care providers, health care provider insensitivity, comfort with health care provider and a need for integrating health services for MSM with general health services. Effects of stigma expressed by the men were non-disclosure of sexual orientation, reluctance to use public health facilities, negative mental health outcome and conformity to society. Conclusion: The study suggests that MSM public health services need to be improved and barriers to health access among MSM need to be addressed. Lastly, there is a need to address the health, psychological and social effects of stigma suffered by MSM.

Despite the efforts by government to support and direct resources and institutions to address high levels of poverty through co-operative programmes, the Eastern Cape Province remains one of the poorest provinces in the country. Even in the relatively more prosperous Cacadu District in the western portion of the Province, the socio- economic landscape is punctuated by pockets of acute poverty. In order to support government policies to promote co-operatives as a means to address past exclusions from the agricultural sector, as well as to promote socio-economic development in one of its poorest local municipalities, the Cacadu District Municipality has been implementing a support and mentoring programme to agricultural co-operatives in the Ikwezi Local Municipality. Furthermore, Ikwezi was selected because it has the highest concentration of co-operatives in the region supported by the District Municipality and by other Sector Departments from the National and Provincial Governments. The relationships between the support that is provided by Cacadu District Municipality to co-operatives and the extent to which supported co-operatives harness these advantages to grow and sustain their enterprises, forms the cornerstone of this research. As such, the hypothesis that will be tested reads as follows: The government support provided by Cacadu District Municipality to co-operatives in its area of jurisdiction has resulted in the growth and sustainability of the co-operative enterprises. The literature review considers the significant role that co-operatives play in local economic development. It provides a historical overview of co-operatives, as well as the policy framework on co-operatives in South Africa. The role of Cacadu District Municipality with regards to co-operatives and local economic development is reviewed, as well as its co- operative support and mentorship programme. An overview of the socio-economic profile of the Ikwezi Local Municipality and the agricultural co-operatives in the area concludes the literature review. The research approach is based on a mixed method between the qualitative and quantitative research families, with a bias towards the qualitative approach. The study placed more emphasis on the data gathered from individual co-operative businesses and the personal experiences of individuals involved in the co-operative sector. This approach requires qualitative techniques such as interviews and observations. The internet was used as a source for the gathering of relevant data related to the stated research objectives. Other relevant information is gathered through documents reviewed and case studies. The study used questionnaires to interview a sample of agricultural co-operatives in Ikwezi. The collected data was analysed and presented according to a set of themes that formed the basis for the analysis. The analysis provided insights into the background and history of the selected co-operatives, the challenges that they face to survive and the support that they require from government and other potential support structures. The analysis furthermore focussed on the perception of the members of the co-operatives of the impact – whether positive or negative – of the Cacadu co-operatives support and, in particular, it’s mentorship programme. The findings revealed that there was overwhelming support from the co-operative members for the intervention and mentorship provided by the Cacadu District Municipality. It became clear that accessing agricultural land and providing funding and inputs to emerging farmers and co-operatives is not enough. There needs to be a building and nurturing of an entrepreneurial spirit and business mentality accompanied by appropriate training and capacity building interventions for the co- operatives to become successful enterprises. This study reveals that this is possible given all the resources at the disposal of the state. In conclusion, the hypothesis that the support provided by Cacadu District Municipality to co-operatives in its area of jurisdiction has resulted in the growth and sustainability of the co-operative enterprises, was found to be valid.

Construction productivity is an interesting phenomenon which was an initial study into time and motion. However this remains a vital part of the construction industry today as it takes into consideration cost-savings, a precise timeous delivery of projects and the correct usage of materials. This phenomenon itself is a huge challenge to many companies in South Africa. The construction industry in South Africa is seen as a tool to alleviate the increasing unemployment and poverty levels. The ruling party, the African National Congress (ANC), has made statements to decrease the unemployment rate and due to these promises, the imposition of the use of local unskilled labour from the local communities has become the norm on the majority of construction projects. This formed the basis of the Expanded Public Works Programme. This initiative has indeed shown a huge success but the programme lacks long-term support. The majority of these workers are taken on short-term projects and thereafter the workers are returned to the unemployment pool. The workers are also aware of the short-term projects and therefore there is a lack of motivation which inevitably affects the productivity on any construction site. This study looks at the challenges faced by contractor's in the Eastern Cape and analyses the effects of the use of unskilled labour from the local community. Questionnaires were completed as a measurement instrument to determine the motivation, leadership style and the communication levels among the unskilled, core and the managers on construction projects. The productivity achievements of the unskilled labour and the core labour will be measured and compared and the findings are discussed.