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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.

Alliance paradox an empirical study of alliance portfolio effects on customer service quality in the U.S. airline industry /

Zhang, Zhe. January 2009 (has links)
Thesis (Ph.D.)--University of Central Florida, 2009. / Advisers: Bruce Barringer, Robert Ford. Includes bibliographical references (p. 129-144).

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