The study explores the role that the CEO plays in the facilitation of the Strategic Management Process (SMP) within the small and medium sized companies on the JSE with a turnover between R10 to R80 mil. In answering the question “Is the facilitation of the SMP vested in the CEO alone or does he/she share the overall responsibility with Executives, Functional Managers, Supervisors or Consultants? In response to this question the findings purport that the majority view (69%) strengthen the CEO’s influential role in the facilitation of the SMP. This was evident within the launching and growth phase of the company, where the owner plays a big role as the visionary and as there is no formal distinction between the facilitation and the SMP. In contrast, we have to acknowledge the minority view (31%) of CEO’s who engages Executives, Functional Managers, Supervisors, Consultants and other selected personnel in strategic discussions, in ways to leverage their perspective and insights and create shared meaning and ownership. This could be used to develop skills in facilitation, reaffirm team norms and develop agility to respond timeously and strategically to rapid change. This bridges the transition from the higher growth phase and lower maturity phase of the company. For that reason this will enhance decision making, creativity, collaboration, enumerate core values and stimulate growth within the company.

The study explores the role that the CEO plays in the facilitation of the Strategic Management Process (SMP) within the small and medium sized companies on the JSE with a turnover between R10 to R80 mil. In answering the question “Is the facilitation of the SMP vested in the CEO alone or does he/she share the overall responsibility with Executives, Functional Managers, Supervisors or Consultants? In response to this question the findings purport that the majority view (69%) strengthen the CEO’s influential role in the facilitation of the SMP. This was evident within the launching and growth phase of the company, where the owner plays a big role as the visionary and as there is no formal distinction between the facilitation and the SMP. In contrast, we have to acknowledge the minority view (31%) of CEO’s who engages Executives, Functional Managers, Supervisors, Consultants and other selected personnel in strategic discussions, in ways to leverage their perspective and insights and create shared meaning and ownership. This could be used to develop skills in facilitation, reaffirm team norms and develop agility to respond timeously and strategically to rapid change. This bridges the transition from the higher growth phase and lower maturity phase of the company. For that reason this will enhance decision making, creativity, collaboration, enumerate core values and stimulate growth within the company.

The purpose of the research was to assess the strategic management process of a water utility in South Africa. The research focused on Midvaal Water Company, a section 21 water utility based in South Africa, North West Province town of Klerksdorp. The objectives of the study were; (a) to assess the organisational level of knowledge when it comes to SMP, (b) to determine different perceptions with regards to SMP between management and employees, (c) to determine the organisational profiles (age, gender, educational qualifications, race and employment type). Literature review was conducted covering the South Africa water framework paying particular attention to different role players and legislative framework governing the sector; the latter included the strategic management process of a water utility as applied in the Midvaal Water Company context. The research approach was quantitative methodology, which involved distribution of questionnaires as part of field work in the water utility. Questionnaires were analysed through statistical approach, and further linked back to the problem statement. The questionnaires were also tested for Validity and reliability which was found to be acceptable. The results indicate that there is a correlation between strategic management process and organisational results. The results also provide interesting relationships between variables that can be explored further. In conclusion successful implementation of strategy requires both leadership and employee commitment. More effort needs to be put in place to ensure that there is an understanding of company values mission and vision. As part of the succession planning the water utilities should consider succession planning as a tool to develop future leaders, by identifying future potential leaders and involving them in the strategy crafting process can help in creating a pool of competent future leaders that will contribute to the well being and sustainability of the water utility. / MBA, North-West University, Potchefstroom Campus, 2015

The purpose of the research was to assess the strategic management process of a water utility in South Africa. The research focused on Midvaal Water Company, a section 21 water utility based in South Africa, North West Province town of Klerksdorp. The objectives of the study were; (a) to assess the organisational level of knowledge when it comes to SMP, (b) to determine different perceptions with regards to SMP between management and employees, (c) to determine the organisational profiles (age, gender, educational qualifications, race and employment type). Literature review was conducted covering the South Africa water framework paying particular attention to different role players and legislative framework governing the sector; the latter included the strategic management process of a water utility as applied in the Midvaal Water Company context. The research approach was quantitative methodology, which involved distribution of questionnaires as part of field work in the water utility. Questionnaires were analysed through statistical approach, and further linked back to the problem statement. The questionnaires were also tested for Validity and reliability which was found to be acceptable. The results indicate that there is a correlation between strategic management process and organisational results. The results also provide interesting relationships between variables that can be explored further. In conclusion successful implementation of strategy requires both leadership and employee commitment. More effort needs to be put in place to ensure that there is an understanding of company values mission and vision. As part of the succession planning the water utilities should consider succession planning as a tool to develop future leaders, by identifying future potential leaders and involving them in the strategy crafting process can help in creating a pool of competent future leaders that will contribute to the well being and sustainability of the water utility. / MBA, North-West University, Potchefstroom Campus, 2015

Title – Incorporating Sustainability in The Strategic Management Process of The Business: A Case Study on Martin & Servera Purpose – In sustainability literature why a business should integrate sustainability in the strategies and activities has been well established, but the question of how is not yet widely explored. The purpose of the study is to investigate empirically, how companies can integrate sustainability into their core of the business through the strategic management process with the help of a case study. Design/methodology/approach – Qualitative research method has been used in this single case study using both primary and secondary data. Primary data was collected through semi-structured interviews with some of the key personnel of the case company. Findings – Empirical findings show that the company should follow a structured and systematic process to incorporate sustainability in the strategic management process of the company. This starts with defining the long-term sustainability goals which are shaped up by the corporate principles and internal and external factors. During the implementation of the strategies, strong polices and process helps companies to embed sustainability in the organizational culture and measuring sustainability performance against set KPIs guides company to evaluate its contribution towards sustainability. Research limitations/implications – Single case study and only qualitative data analysis are the major limitations of the study, furthermore, COVIC – 19  has severely impacted the planned data collection. Originality/value – This study presents a conceptual framework to incorporate sustainability in the strategies and activities through the strategic management process of the company and then tested that with empirical findings.

The aim of the thesis is to suggest a marketing strategy for a specific company, including the marketing plan in order to deal with possible changes resulting from the current situation. Strategic marketing process, which is based on the strategic management process consists of planning, implementation and control. On the basis of marketing situational analysis SWOT analysis was set up, marketing objectives were defined, strategies were formulated and a marketing plan was suggested. The implementation of a plan is a part of an implementation phase. Finally, the interim results were evaluated and possible changes were proposed, which should lead to the achievement of the planned outputs at the end of the period.