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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

COST HEALTH PLAN OPERATORS MANAGEMENT:CASE STUDY. / GESTÃO DE CUSTOS EM OPERADORAS DE PLANO DE SAÃDE: ESTUDO DE CASO

Ana Virginia Feitosa Martins 17 March 2009 (has links)
The public health service in Brazil provides a poor and not effective service for the people, which in many cases, opting for private health plans. The sector is regulated by the National Agency of Health imposing rigid rules for the operation of operators, increasing the demands on the number of procedures required by the plans, but the adjustments of monthly, when released, did not accompany the growth in costs. In order to investigate strategies that could contribute to cost reduction in operating health plans, maintaining or even improving the quality of services within a qualitative methodology of study of single cases, the data collection instrument and semi -structured, in addition to the literature and documents. The analysis of indicators of the study showed that the main strategies for reducing the costs of operators are using the tertiary preventive medicine, called Home care and the coparcenary users with value added to the tuition when using examinations and consultations. It can be concluded that the analysis of strategies applied to operators of health plans, with positive results. / O serviÃo pÃblico de saÃde do Brasil fornece um atendimento precÃrio e nÃo eficaz à populaÃÃo, que, em muitos casos, opta pelos planos privados de saÃde. O setor à regulamentado pela AgÃncia Nacional de SaÃde que impÃe normas rÃgidas para o funcionamento das operadoras, aumentando as exigÃncias quanto ao nÃmero de procedimentos obrigatÃrios pelos planos, mas os reajustes das mensalidades, quando liberados, nÃo acompanham o crescimento dos custos. Com o intuito de investigar que estratÃgias poderÃo contribuir para a reduÃÃo de custos em operadoras de planos de saÃde, mantendo ou mesmo melhorando a qualidade dos serviÃos, dentro de uma metodologia qualitativa de estudo de casos Ãnico, o instrumento de coleta de dados e entrevista semiestruturada, alÃm da pesquisa bibliogrÃfica e documental. A anÃlise dos indicadores do estudo aponta que as estratÃgias principais para a reduÃÃo de custos das operadoras sÃo a utilizaÃÃo da Medicina preventiva terciÃria, denominada Home care, bem como a coparticipaÃÃo dos usuÃrios, com valores somados Ãs mensalidades, quando utilizam exames e consultas. Pode-se concluir que a anÃlise das estratÃgias aplicadas a operadoras de planos de saÃde, com resultados positivos, à um importante instrumento gerencial.

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