The phenomenon of children living and/or working on the streets is universal, in particular in developing countries in Africa including South Africa. Causal factors are complex, multidimensional and inter-related and are mainly social and economic. They impact on three social institutions: school, community and family, which are the primary agents of socialisation. Children living and/or working on the streets are exposed to hazardous challenges: diseases; poor health; poor living conditions; crime and violence; arrest and incarceration; alcohol abuse; drug and sexual abuse; poor and exploitative working conditions. Consequently, they learn and internalise the survival culture as a coping mechanism. They suffer socio-economic exclusion in that living on the streets excludes them from participating meaningfully in life of mainstream society. The exclusion is derived from the general public's perception of children living and/or working on the streets, which is derived and shaped by media and sees them as criminals or in need of care. Society responded to the challenges of the phenomenon through shelter programs of intervention and reintegration. However, the efforts of NGOs and shelters have become inconsequential due to the rising numbers and increase their population. This intensifies demands on existing facilities and resources. Research on shelters did not gain any momentum comparative to studies on causative factors of the phenomenon. This situation plausibly could have arisen due to society's acceptance that shelters intervention and reintegration programs were adequately meeting and addressing the plight of children living and/or working on the streets. Yet shelters viewed as human service organisations have their organisational procedures and structures, which either hinder or facilitate the intervention and reintegration of children into the mainstream society. This study focuses on four shelters for children living and/or working on the streets in Durban. Social exclusion and/organisation theories informed the theoretical framework of the research. The enquiry applied a qualitative paradigm whereby individual interviews with shelter managers were conducted. Focus group discussions were conducted each separately with staff and children from the four shelters. The technique revealed valuable information about the experiences of children, staff and shelter managers as they interact and interface in the course of providing and receiving shelters services and in the implementation of intervention and reintegration programs. / Thesis (M.A.)-University of KwaZulu-Natal, Durban, 2004.

This research is a result of prolonged work with children and youth on the streets of Durban Central Business District (CBD). This research process started in 2008 during my third year social work practice and in 2009 as part fulfilment of my social work bachelor’s degree. My contemporaries and I conducted a study on survival strategies of children and youth living on the streets of Durban CBD. It was during this period that we began to encounter organizational dynamics that we thought needed further study. The study sought to understand those inter and intra-organizational factors that have impact on their work with children and youth. This qualitative study used data source triangulation, incorporating in-depth interviews, journal notes and analysis of texts. The study was informed by critical theory. Of central importance in this study was critical discourse analysis as a research design and method of data analysis. This study found that some of the organizations, established to assist children and youth living on the streets, actually do present obstacles to their integral development. Children and youth migrate to towns and cities in search of a better life. When on the streets, children are caught up in organizational dynamics that have profound impact on their lives. It is this interface between the organizations themselves and the children that this research critically interrogated. Organizational dynamics, as reflected in this dissertation, present a threat to children’s and youth’s sense of future and the programmes and models being used need to be re-thought. Based on the main findings of the study, policy and practice recommendations are made in respect of promoting the welfare of children and youth living on the streets. / Thesis (M.A.)-Universiity of KwaZulu-Natal, Durban, 2011.

The study was motivated by a dearth in qualitative research on shelters. Moreover, the complex nature of the phenomenon of street shelters appeared to present challenges for researchers, policy makers as well as service providers in arriving at a shared understanding of the causes and symptoms and possible responses to addressing the needs of street children. This study focused on shelter services to street children. Three Shelters registered with the Department of Social Development participated in the study. The researcher used semi-structured interviews as a primary source of information in conjunction with other relevant available sources of material to gather information from service providers. The investigation was undertaken over two cycles. The initial investigation was carried out prior the passing of the Children’s Act No 38 of 2007 and the follow up investigation was conducted three years into implementation. The aim of the study was to explore the nature and extent of programmes offered to street children prior and post implementation of the Children’s Act. The investigations revealed that although shelters initially gained legal recognition through the registration process, they were not recognized in the same light as other child care and protection services and were discriminated against, directly as a result of exclusion from relevant policy. The passing of the Children’s Act No. 38 of 2005 signalled hope for shelter services. It set in motion a paradigm shift in the manner in which shelters operate and function and signals partnerships and co-operation between the state and non-government sector. However, the findings revealed that three years into implementation, the Children’s Act No 38 of 2007 has not yielded much progress in shelter services. This research draws attention to the prevailing gaps in services as well as the purposeful implementation of policy towards meaningful interventions to street children. It is hoped that the findings will influence purposeful engagements between the Shelters and the Department of Social Development in addressing identified gaps. / Thesis (M.A.)-University of KwaZulu-Natal, Durban, 2013.