The purposes of this investigation were to examine the students' perceptions concerning the student services available at North Texas State University (NTSU HAS) and the need for student services (NTSU NEEDS). Other purposes were to determine which group of students had the greatest perceived need for services and to provide data that would aid various departments in the Student Service Division in program planning. Recommendations are included which suggest that more effort be made in publicizing those services available to students. Each department should establish procedures for assessing student needs as an indicator of changes in student perceptions. The Vice President for Student Affairs should support and encourage the gathering of data in each department. Research should be conducted to determine the differences between married and unmarried commuter students, married and unmarried in-town students, and commuter and non-commuter married students. The survey instrument should be individualized for each department. Data on student perceptions and characteristics should be utilized as input in formulating the mission and goal statements of the departments.