Thesis: M. Eng. in Logistics, Massachusetts Institute of Technology, Supply Chain Management Program, 2016. / "June 2016." Cataloged from PDF version of thesis. / Includes bibliographical references (pages 83-85). / The company sponsoring our project is a leading chemical manufacturer, supplying a wide range of products on a global scale. One of the most interesting lines of business the company operates is to supply specialty chemicals in faraway places on few weeks' notice. The nature of these supply chains is project- driven, or, in other words, unique, non-repeatable and established for the sole purpose of fulfilling a single project. The company faces the challenge of operationalizing the set-up of such supply chains in order to reduce the amount of time and effort devoted to each supply and maximize learning from each project. This thesis seeks to address the conundrum of setting up project-driven supply chains in a more efficient, effective and easily repeatable way. Through interviews with company personnel, we identify eleven challenges and subdivide them into three categories: Business-Specific, Cross-Border, and Last-Leg. Next, through literature review and interviews with experts, we identify seventeen possible solutions to the above issues, which have the potential to improve planning and execution of project-driven supply chains in the chemical industry. Recognizing that cross-learnings from supply chains in humanitarian and military supply chains are valuable, our interviews include military and humanitarian practitioners, with the aim of increasing the variety of solutions. Using the research data as a basis, we formulate a project-driven supply chain mobilization template aimed at including most critical areas required in setting up project-driven supply chains. This template could be used as both a guideline for planning the mobilization of a supply contract, and as a validation tool to confirm the mobilization process has been thoroughly completed. The adoption of the mobilization template and process via integration with managerial and approval processes is expected to drive a more efficient and effective mobilization of project-driven supply chains for companies within the chemical industry and beyond. / by Sze Xin Mok and Ruggero Moretto. / M. Eng. in Logistics

Digitized by Kansas Correctional Industries

Disruptions in the supply chain are becoming more common as supply chains become more complex, and supply chain managers of warehouse distribution centers need strategies to minimize the impact of disruptions. In this study, the focus of the research questions was on strategies supply chain managers could use to mitigate the impact of disruptions. The conceptual frameworks for this study were the resource dependence theory and the normal accident theory, which link supply chain disruptions with resource availability and the inability to eliminate disruptions. An exploratory case study involved exploring how supply chain managers of a warehouse distribution center in Jacksonville, Florida, successfully used strategies to mitigate the impact of a disruption after it occurred. Data came from responses to semistructured interview questions from these managers (n = 6) and archival documents related to policies, procedures, and business continuity planning of a warehouse distribution center in Jacksonville, Florida. I analyzed the data by using Atlas.ti qualitative analysis software. There were 6 themes that emerged: collaborating to minimize the impact of disruptions, disruptions precursors, identifying and assessing impact of disruptions, resources used to minimize impact of disruption, strategies to mitigate disruptions, and supplier relationships. The results could contribute to social change by minimizing the negative effects disruptions have on an organization's profitability and performance. Social change can come from business leaders who are able to maintain and sustain their businesses after a supply chain disruption has occurred.

As adaptive clinical trials (ACTs) receive growing attention and exhibit promising performance in practical trials during last decade, they also present challenges to drug supply chain management. As indicated by Burnham et al. (2015), the challenges include the uncertainty of maximum drug supply needed, the shifting of supply requirement, and rapid availability of new supply at decision points. To facilitate drug supply decision making and the development of mathematical analysis tools, we propose two trial supply chain optimization problems that represent different mindsets in response to trial adaptations. In the first problem, we treat the impacts of ACTs as exogenous uncertainties and study important aspects of trial supply, including drug wastage, resupply policy, trial length, and costs minimization, via a two-stage stochastic program. In the second problem, we incorporate the adaptation rules of ACTs with supply chain management and numerically study the impact of joint optimization on the trial and drug supply planning through a mixed-integer nonlinear program (MINLP). For solution approaches to the problems, we use progressive hedging algorithm (PHA) and particle swarm optimization (PSO) respectively, and take advantages of the problem structures to enhance the solution efficiency. With case studies, we see that the proposed models capture the features of ACT drug supply and the mechanisms of trial conduction well. The solutions not only reflect the impact of trial adaptations but also provide managerial suggestions, e.g. the prediction of needed production amount, storage capacity at clinical sites, and resupply schemes. The joint optimization also suggests a new angle and research extension in the field of ACT design and supply.

This study proposes a framework for measuring and explaining partnership formation and resilience. The motivation for this study is that we currently do not understand the precise mechanism by which partnerships form or how they stay together in the face of change. The framework draws on a design view of systems to argue that partnerships manage change through boundary spanning practices that operate on multiple levels of social reality. The literature suggests that there are many different types of boundary spanning practices. Some types foster social-technical innovations called "boundary objects" while others facilitate the progressive standardization of those practices through the comparison and selection of boundary objects by social actors who are themselves transformed by their adoption of these objects. The framework proposes a way to measure partnership capacity and social learning that corresponds to the orders of boundary spanning practices. It furthermore proposes three hypotheses, one concerned with partnership formation and two concerned with resilience. The first hypothesis states that partnerships form through a convergence of boundary spanning practices and a community of practice. Convergence depends on a host of factors, including the capacity of innovators and early adopters to leverage their early successes to build additional capital to further promote and eventually institutionalize their boundary spanning practices. The second hypothesis predicts that partnerships that demonstrate a pattern of alignment practices integrating operational and strategic concerns will tend to oscillate within a defined range of partnership functions or "states" (restricted resilience). The third hypothesis predicts that partnerships that inculcate a learning culture of institutional design practices will tend to persist under a theoretically limitless range of environmental demands (general resilience). To assess the framework, four case studies of water resource management partnerships in the Columbia River Basin were carried out. Data collection centered on interviews with boundary spanners, field trips, and secondary data. The results partially confirmed the first hypothesis, while evaluations of the resilience hypotheses were inconclusive. However, boundary spanning practices were catalogued according to the various types of partnership processes to demonstrate how the methodology can be used for cross-case comparisons and theory-building.

Supply chain disruptions are more prevalent in Ghana as businesses develop and become more complex. While business leaders recognize the importance of reducing the exposure to disruptions, 83 % of companies still suffer a form of disruption. Using the systems theory as the conceptual framework, the purpose of this qualitative case study was to explore strategies supply chain managers in Ghana use to reduce disruptions in the supply chain. The data collection was through face-to-face, semi-structured interviews from 12 supply chain managers who gave tape-recorded interview responses to 8 questions. Transcript evaluation, member checking, and methodological triangulation ensured reliability and strengthened the credibility of the data collected. Data analysis revealed 6 themes, which included identification of disruptions before they occur, information sharing and collaboration between partners, management strategies to mitigate supply chain disruptions, inventory optimization, availability of human capital, energy, and finance problems. The identification of disruptions was important to participants because they believed if they identified potential disruptions they might prevent them from happening. The collaboration between partners was important because participants believed that the speed at which stakeholders work together after a disruption determines the extent of the cost and the recovery period. Business leaders could apply the findings to provide insight to businesses to reduce disruptions, improve best practices, and increase business profits. Implications for social change include the enhancement of company profits given efficiencies in the supply chain. Such increase in profits leads to increases in taxes, which contributes to the overall betterment of the local communities.

Thesis (M.Dev.) --University of Limpopo, 2007 / This qualitative study investigated the impact of water problems on the development of Mhangweni community in Limpopo Province. The study also assessed the Greater Tzaneen Municipality strategies for addressing water problems in the community. Mhangweni village is within the Greater Tzaneen Municipality’s area of jurisdiction and is about 34 km east of Tzaneen. Questionnaires, observation and informal discussions from the sample were used to collect data. Eighty households from Mhangweni residents, the municipality officials and the community ward councilor were sampled. Water shortage is a serious challenge facing the households from this area. It is heart breaking as the results showed that the households of Mhangweni do not receive regular municipal water services. Households suffer economically in order to have access to water; as a result they are financially affected due to buying of water. The Greater Tzaneen Municipality must find a common ground and strategy to serve the long term interest of the Mhangweni households, that is, to provide them with regular water services. Development of a shared vision among all stakeholders has been seen as a prerequisite for the improvement in provision of services in the community. In conclusion the study suggests and recommends that the community households and the municipality must work together in order to satisfy needs of the community.

Thesis (MBA.) -- University of Limpopo, 2007 / The residents of Lebowakgomo in Lepelle-Nkumpi Municipality experience numerous inequalities in relation to water services provision. Some of the residents protest towards the inequalities through refusal to pay for the water services. The confrontational non paying residents field questions which the municipality can hardly answer. The problem of refusal to pay is of the magnitude that recently the municipality had to go house-to-house pleading with the inhabitants to pay if the municipality was to continue to provide water services. The specific objectives of this study were three-fold: (1) to determine water service quality using residents’ perceptions on water services in Lebowakgomo, (2) to determine residents’ expectations and perceptions on water services in Lebowakgomo, and (3) to determine the residents’ perceptions on water service quality and customer satisfaction in Lebowakgomo using age, gender, qualification and suburb. A questionnaire comprising five dimensions, namely, tangibles, reliability, assurance, empathy and responsiveness, was compiled to collect data from three suburbs of Lebowakgomo in Lepelle-Nkumpi Municipality. The original sample size was 120, with 9 becoming spoiled due to missing data. The independent variables comprised age, qualification, suburb and gender. Most of the data were analysed for kurtosis and skewness and with the exception of one variable, the rest of the data did not conform to parametric analysis criteria. The major findings of this study indicated overall negative perceptions of residents’ on four dimensions of empathy, reliability, responsiveness and assurance on water service quality which implied that the residents were dissatisfied with the service and called on management to use SERVQUAL as a valid model of assessment to identify areas requiring immediate attention for service improvement. On the other contra positive it was revealed that the municipality was doing well on the tangibles dimension. ix The study recommended use of SERVQUAL in measuring quality of other services within the constitutional competencies of the municipality and further research to investigate age contribution to service quality.

No description available.

This thesis studies the influence of horizontal competition on supply chain performance. Unlike most of the existing literature which focuses on horizontal competition between echelon levels, we look at both the supply chain and the individual company??s performance with the presence of supply chain to supply chain competition. Specifically, this thesis is composed of three individual research papers. The first paper deals with chain-to-chain horizontal competition and considers price competition among an arbitrary number of supply chains by comparing two cases. In the first case each supply chain is vertically integrated, while in the second, decentralised, case the manufacturers and retailers act independently. We explore the effect of varying the level of price competition on the profitts of the industry participants and demonstrate the important role played by the spread of underlying market shares. The coefficient of variation of these market shares determines whether decentralised supply chains can outperform integrated supply chains with an appropriate level of competition. The second and third papers focus on in-chain horizontal competition with capacity constraints. In the second paper, we look at a supply chain with one manufacturer and two downstream retailers. Based on total capacity available, the manufacturer needs to find ways to best use the capacity by determining whether or not to release the capacity information to retailers. The third paper looks at competition in a more complicated supply chain structure. A retailer buys three brands of products from two manufacturers. One manufacturer produces both branded and private label products, and the other one manufactures a branded product only. With our model, we are able to determine the profits of each supply chain agent. At the end of the paper, we use data from the Australian milk industry and discuss a problem in which a manufacturer needs to decide how to allocate capacity between the national brand and the private label when there is a capacity shortage.