This research is focus on the influence of cross-functional orientation on semiconductors¡¦ supply chain performance. In today¡¦s growing complexity of global network, more and more merge and acquisitions are happening in all kinds of industries. Semiconductors Industry is selected because of it¡¦s large investment on capacity expansion. Today the manufacturing service is getting mature, all IDM companies tend to asset-light policies to focus on their core business only. Intra-organization and inter-organizations cooperation is becoming important. This study is to find out whether the cross-functional activities can bring customer satisfaction and supply chain responsiveness through empirical research. The findings show that the supply chain¡¦s cross-functional orientation has some positive effect on supply chain performance with empirical evidence. The conclusions are: 1. The cross-functional orientation has some positive effect on customer satisfaction on its construct of ¡§Participative Management Model¡¨ and ¡§Technology Integration¡¨. 2. The cross-functional orientation has some positive effect on supply chain responsiveness on its construct of ¡§Participative Management Model¡¨, ¡§Information Exchange¡¨ and ¡§Technology Integration¡¨. 3. Customer Satisfaction and Supply Chain Responsiveness has remarkably positive effect to each other.

Information explosion, globalisation and the reduction of trade barriers have led to the emergence of global production markets and broader access to a range of products for customers. For manufacturers this has led to managing fragmented networks to deal with more polarised markets with wider variety of products at reduced costs and shorter lifecycles in an increasingly competitive environment. This coupled with the pressure to create shareholder value calls for a dynamic approach in the design and management of their supply chains. Market responsiveness is ability to anticipate and react purposefully within appropriate timescale to changes in the market place in order to maximise shareholder value and customer value. The aim of this research is to develop a model for market responsiveness that will enable organisations to deal with the changing needs of the market. To achieve this aim the research methodology was designed to primarily collect qualitative evidence from three distinct supply chains within different industrial contexts. Contrasting across these contexts has helped to determine if the model is generic enough to be applicable in other contexts. The findings were that value gaps exist between interfaces within organisations and their supply chains. At such gaps value is either created, maintained or lost. Value gaps are the primary reasons why organisational tensions exist as the entities involved are focused on conflicting strategic objectives that lead to behavioural misalignment and ultimately poor response. Therefore the research concludes within a market responsiveness model within which there are frameworks for business performance management and managing the value execution point of which maximum shareholder value and customer value can be created.

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Dissertation work is engaged in methodical definition of the principal contributions of Supply chain management (next SCM) and focuses on proposals of approaches to increase of company effectiveness and profitability and also the whole company performance by using this method, tries to present various possibilities of measurement of this performance and to create a certain methodology for its increasing using SCM. The thesis is conceived having regard to fulfillment of the principal and partial goals of the dissertation thesis. The first part of this work is mainly dedicated to reasons of topicality and meaning of the concept SCM. The next part is focused on the present state of solved questions where describes actual opinions of experts and individual directions of using SCM in companies. This part also describes main definitions and the philosophy of SCM and is also engaged in IT support of this method. The next part is concerned with the partial goals, whose solutions create the main purpose and content of this dissertation thesis. These goals can be summarized in four fundamental spheres: .. The analysis of the present level of using the SCM model in Czech companies, .. Setting of relevant criteria for companies performance measurement in the sphere of purchase within the whole supply chain, .. Implementation of SCM into the company strategic management, .. Creation of the methodology for increasing company performance by using SCM. Partial verifications of the methodical processes in management practice of engineering manufacture companies frame a separate part. Contributions of the academic dissertation for theory and its contribution for corporation development and managerial practice are emphasized last.

Universiẗat, Diss u.d.T.: Erdmann, Mark-Ken: Supply chain performance measurement unter besonderer Berücksichtigung des Balanced-scorecard-Ansatzes--Zugl.: Dortmund, 2002. / Literaturverz. S. [297]-360.