The purposes of this study include: (1) investigating the reasons why drinking water quality degrades during transportation in the distribution system and developing an easy and effective tool to evaluate the status of distribution system; (2) investigating residents¡¦ satisfaction with advanced treated drinking water. It is found that the main reason of drinking water degradation is that most people don¡¦t flush the drinking water storage facilities routinely. It is also found that although most respondents are satisfied with advanced treated drinking water, nearly 40% of local residents still buy bottle water instead of drinking tap water. Therefore, Taiwan Water Supply Corp. (TWSC) should let people know the importance of flushing water storage facilities routinely and what TWSC has done to improve drinking water quality. The LSI (Langelier Saturation Index) of most water samples is negative, which means that the drinking water is corrosive when too much hardness is removed to comply with the regulations. A simple, efficient and cost-effective method is developed to provide TWSC sufficient information to solve the problems regarding water quality degradations in distribution systems. By using contour maps of different water quality parameters, TWSC can easily identifies locations with potential problems and easily assesses the necessity and appropriate locations of building re-chlorination stations, even though the lack of information regarding pipeline material, hydraulic conditions, thickness of biofilm¡Ketc.