Classroom management in the context of under-resourced classrooms and mixed-ability classes is an issue that is under-researched in South Africa where most public schools are under-resourced and have mixed-ability classes. My interest in undertaking a study on managing the mixed-ability classroom is based on my experience as an educator in Africa, where I have had to manage classes of learners with mixed abilities. The literature about classroom management shows that there are different management styles available to the classroom teacher who is faced with managing learners of different abilities. Three common styles are the democratic management style, the autocratic management style and the laissezfaire management style. Thus, the main research question for this study is: How do teachers in underresourced South African schools manage their mixed-ability classes? A subsidiary question is: What management styles do classroom teachers employ to manage their classes? Ginott’s theory of congruent communication was used together with the democratic, autocratic and laissez-faire styles as the theoretical framework to interpret two case studies of teachers and how they manage their classrooms at one school in the Pinetown area of KwaZulu-Natal. Using two methods, interview and observation, the findings reveal that teachers in under-resourced public schools mostly make use of a democratic management style in the classroom. This is because it encourages inclusivity of all learners irrespective of their ability. Sometimes classroom conditions lead teachers to employ an autocratic management style. Order and discipline in the class is the rationale for the supplementary autocratic style. The study concludes that the democratic style of management is better suited than an autocratic style to under-resourced classroom conditions, which are populated with many mixed-ability learners having special needs, this is because it is more in line with South Africa’s policy on inclusive education. / Thesis (M.Ed.)-University of KwaZulu-Natal, Edgewood, 2009.

This study investigated the challenges of managing learner discipline. A case study was conducted in two schools, the secondary and the primary schools in Pinetown District in KwaZulu Natal. The aim of this study was to investigate what challenges educators face in the management of learner discipline. This qualitative study was set in the interpretivist paradigm. The research tools compromise of semi-structured interviews and documents review. The theoretical frameworks that inform this study are behavioural modification model by Skinner, (1992), The Choice theory by Glasser, (1998) and assertive discipline model by Canter, (2007). International and local literature that foregrounds and supports the study were reviewed. Analysis of different contexts was made to inform the challenges of managing learner discipline problems in schools. The findings of this study revealed that teachers from very different schools, primary and secondary, felt that learners were becoming more unruly and less respectful than they used to be in the past. They further stated that the lack of discipline among learners makes it impossible to teach effectively. Educators identified some of the challenges they face such as bullying and intimidation, sexual harassment, drugs and alcohol abuse and carrying of dangerous weapons to schools. Furthermore, the findings revealed that lack of parent involvement in school, home and family background, abuse of various types, balance between learner rights and responsibilities, peer pressure, the role of media and politics were the biggest cause of disciplinary problems. Educators suggested that alternatives measures to corporal punishment were not very effective in curbing learner indiscipline in schools. They found it difficult to choose and implement the correct alternatives to corporal punishment. Some of the recommendations based on the findings are that, at the beginning of the school year, the principal and educators should orientate learners about the code of conduct and school rules. Rules and the consequences of breaking them should be clearly indicated to learners during assembly. Active parental involvement in the lives of their children is crucial for the management of discipline at school. Teachers should acquaint themselves and learn to know learner home backgrounds in order to understand learners they are dealing with. In-service workshops for all teachers across the country to be trained in alternatives to corporal punishment should be organised by the Department of Education. Professional support i.e. psychologists or educational counsellors should be increased to support schools. / Thesis (M.Ed.)-University of KwaZulu-Natal, Durban, 2013.