The purpose of this research was to determine how MOOCs (Massive Open Online Courses) can be introduced and implemented in Higher Education institutions in Mauritius. The study explored the perspectives of students, teachers and educational leaders using an exploratory case study approach, and involved the implementation of short MOOC-based courses in three areas of higher education in Mauritius. While much of the existing literature on MOOCs has used quantitative data to explore patterns of enrolment and retention, this study explicitly focused on student experience, and used Garrison, Anderson and Archer’s (2000) Community of Inquiry (COI) model to explore patterns of ‘presence’ and pedagogical preferences and needs of learners. In order to explore how these preferences, together with other contextual factors might affect the adoption of MOOCs in Mauritius, Venkatesh and Davis’s (2000) Technology Acceptance Model2 (TAM2) was used. The COI and TAM2 models were used both as analytical frameworks, but also to develop a new composite model that also can function as a boundary object (Bowker and Star, 1999; Fox, 2011) enabling different stakeholders to understand each other’s needs and expectations and communicate better with each other. For Mauritian learners, teaching presence in online environments is of critical importance: this is reflected in different scenarios of MOOC implementation identified, and in a proposed staged model for MOOC adoption across the HE sector in Mauritius. This involves further pilots and preliminary research (stage 1), integration of MOOCs into practice (stage 2), customisation and development of MOOCs (stage 3) and a MOOC for Mauritius (stage 4), with each stage informing the implementation of subsequent stages as part of a broad action research framework. The original contributions made by the research to the knowledge base of its possible audiences include: providing models of practice for teachers and educational leaders; informing the educational leaders and policy makers about how MOOCs can be successfully implemented in Mauritius; providing detailed case studies on MOOCs to the academic audience interested in MOOCs specifically; and proposing a new composite, pedagogically-informed, technology acceptance model to those academics who are interested in online pedagogy and technology acceptance. The results of this PhD research can also inform the introduction and effective implementation of MOOCs in other less-economically developed countries.

Thesis (M.COM. (Business Management)) -- University of Limpopo, 2021 / Increasing consumer demand, customer expectations, and change in technology compel industrial corporations, governments and small medium enterprises (SMEs) to adopt Enterprise Application Architecture (EAA). EAA is a system where the applications and software are connected to each other in such a way that new components can easily be integrated with existing components. This study focused on how internal and external factors impact the adoption of EAA for Supply Chain Management (SCM) in SMEs, located in the Capricorn District Municipality. Data is analysed through a statistical package for the social sciences (SPSS version 25). A quantitative methodology with self-administered questionnaire was used to collect data from SMEs (SMEs owners and managers). In total, 480 questionnaires were distributed and 310 useable were returned. Cronbach’s Alpha was used to measure reliability. Data validity is obtained through the use of Kolmogorov-Sminorv-Test to ensuring that the questionnaire was based on assumptions from accepted theories as set out in the literature review. From the research findings, it was concluded that the adoption of EAA for SCM in SMEs depends on internal factors, external factors and perceived attitudes towards the adoption of EAA. The managerial implications of the study is based on actual results such as; (a) Internal factors on owners’ characteristics were described as assessment of interior dynamics affecting the enterprise, of which the management have a full control over them, such as employees, business culture, norms and ethics, processes and overall functional activities, (b) The Theory of Reasoned Action (TRA) revealed that behavioural measures on Enterprise Resources that depends on speculations about the intensions towards the adoption of EAA for SCM, (c) Compatibility in Diffusion Theory of Innovation ascertains that Technology Acceptance Models need to be linked with relevant Information System Components to have a functional EAA for SCM, (d) The Theory of Planned Behaviour (TPB) encourages apparent behaviour on control for supplementary forecaster on intentions of employees towards the adoption of EAA for SCM in SMEs, (e) The TPB encourages apparent behaviour on control for supplementary forecaster on intentions of employees towards the adoption of EAA for SCM in SMEs, (f) Consultations with government parastatals or legal representatives of the enterprise would save the SMEs against any unforeseen challenges such as product liabilities, legal costs on lawsuit, tax evasion or avoidance penalties so forth, (g) The Diffusion Theory of Innovation (DTI) proposes that the Perceived Attitudes towards the Adoption of EAA have is affected by behaviour challenges from employees’ personal conduct that affect SCM activities within the SMEs, and (h) The DTI on the intention towards the adoption of EAA for SCM provides the competence in limiting some negative thoughts about the integrative phases or steps limiting the adoption of EAA for SCM. Keywords: Enterprise Application Architecture; Supply Chain Management; Internal and External Factors Affecting Adoption; and Technology Acceptance Models

Background: Virtual reality (VR) offers potential for enhancing physical activity and engagement among older adults in long-term care (LTC) facilities. This addresses the need for health maintenance and independence. Yet, limited research exists on VR acceptance and its optimization for promoting physical activity. Older adults' VR gaming experiences and the social and contextual factors affecting acceptance are underexplored. This study aims to investigate these unique experiences to inform the design of inclusive VR technology in LTC, enhancing physical activity and well-being. Objectives: My dissertation has two objectives: (1) to examine the individual and social factors that impact the acceptance of VR games among older adults in LTC facilities and (2) to explore LTC residents’ experience with VR games and the meaning they associate with their gaming experience. Methods: To reach these objectives I conducted two studies: (1) a scoping review of 5 articles to identify evidence on older adults' acceptance of physical activity VR games in LTC facilities, describe research designs used, define key acceptance concepts, and identify knowledge gaps for future research and (2) a mixed-methods study, including a series of gaming sessions with 20 older adults residing in a healthcare center followed by a composite questionnaire and semi-structured interviews with 15 older adults and 4 staff members. Results: The scoping review identified a knowledge gap in VR acceptance among older adults in LTC. Varying acceptance levels and inconsistent concept definitions were found, emphasizing the need for an integrated approach combining qualitative and quantitative methods. Only one study used validated tools for assessing acceptance. The quantitative study involved VR gaming sessions with 20 participants aged 65 and older, revealing significant positive correlations between perceived ease of use and Selective Optimization with compensation (SOC) strategies. No significant relationship was found between Technology Acceptance Model (TAM) and Future Time Perspective (FTP). Prior gaming experience led to higher SOC and socioemotional Selectivity (SST) scores, higher game self-efficacy, and increased hedonic motivation. Age and gender had no impact. Participants viewed VR as user-friendly and useful, with positive attitudes toward aging and physically demanding activities. The qualitative revealed themes related to enjoyment, physical activity, social connection, and individual preferences. Staff perspectives addressed relevance, personalization, training, and organizational barriers. The study highlighted the potential benefits of VR gaming for LTC residents, offering insights for technology development. Conclusion: This study offered a comprehensive understanding of VR gaming acceptance among older adults in LTC settings, highlighting the significance of individual and social factors in technology acceptance. Personalized design, support, education, trust, and safety are crucial. Integrating social theories of aging is essential to understand older adults' needs and preferences. Implications for VR design include user-centered approaches, intuitive interfaces, customization, social interaction, and safety considerations. Addressing limitations and biases in future research can promote effective use of VR as a therapeutic tool for older adults in LTC.

This thesis examines the effects of Culture, the Unified Theory of Acceptance and Use of Technology (UTAUT), Expectation Confirmation Theory (ECT) and Technology Readiness (TR) on the satisfaction and usage continuance intention of Internet banking customers within the Saudi Arabian context. The aim is to develop and test a new framework for use in determining the factors that affect Internet banking customers’ actual usage behaviours, with a special focus on the role of cognitive processes, and cultural and personal psychological traits. This research uses cross-sectional survey questionnaire methods within a quantitative approach. 261 valid responses were received. Structural Equation Modelling (SEM) was used to test the hypothesised relationships within the research model in Analysis of Moment Structures (AMOS 20) software. ECT is well established in conventional marketing literature and explains how cognitive beliefs and affects lead to customers’ repurchasing behaviour. It was first adopted for the Information Systems (IS) context and then customised to explain IS continuance intention behaviour. However, previous ECT customisations in the IS context present a significant knowledge gap because technology-based services are sensitive to individuals’ psychological traits, which ECT does not account for. This research integrates psychological traits and culture into the ECT framework to explain customer satisfaction and continuance intentions in the context of Internet banking usage. It combines ECT with the UTAUT in order to expand ECT to include more cognitive beliefs. Then it integrates TR and Culture to account for psychological and sociological traits. The results present a new contribution to the body of knowledge by validating a theoretically backed integration of the above models into one structural model. This model broadens the understanding of the factors that influence IS satisfaction and usage continuance intention. Compared to previous studies, the explanatory power of this model is a major improvement, with an R2 of (0.61) for usage continuance intention.