Global ETD Search

1	Quality management in the Royal Hong Kong Police Force : its implementation and the way forward / Cheung, Shun-ho, Edwin. January 1996 (has links) Thesis (M.B.A.)--University of Hong Kong, 1996. / Includes bibliographical references (leaf [453-455]).
2	Application of TQM in Hong Kong Government / Yiu, Chung. January 1997 (has links) Thesis (M.B.A.)--University of Hong Kong, 1997. / Includes bibliographical references (leaf 103-105).
3	Quality management in the Royal Hong Kong Police Force: its implementation and the way forward Cheung, Shun-ho, Edwin., 張遜豪. January 1996 (has links) published_or_final_version / Business Administration / Master / Master of Business Administration
4	A study of employee attitude towards performance pledge in government departments and semi-government departments Wong, Lai-kin, Cindy., 黃麗娟. January 1997 (has links) published_or_final_version / Business Administration / Master / Master of Business Administration
5	Leadership in government organization change efforts : a multi-case analysis / Jarvis, Thomas G. January 2004 (has links) (PDF) Thesis (M.S. in Systems Engineering Management)--Naval Postgraduate School, Sept. 2004. / Thesis advisor(s): Walter E. Owen, Michael W. Godwin. Includes bibliographical references (p. 161-163). Also available online.
6	Evaluation of an implemented quality management system (QMS) at one of the South African government departments : employee perceptions of the effect of the QMS intervention / Maluleke, Yinywane Leon. January 2008 (has links) Thesis (M.B.A. (Rhodes Investec Business School)) - Rhodes University, 2009.
7	Application of TQM in Hong Kong Government Yiu, Chung., 姚忠. January 1997 (has links) published_or_final_version / Business Administration / Master / Master of Business Administration
8	Leadership in government organization change efforts a multi-case analysis Jarvis, Thomas G. 09 1900 (has links) Approved for public release; distribution is unlimited / Organizational change for the purpose of improving performance is extremely challenging, particularly for government institutions. Large bureaucracies, hierarchical structures, and deeply rooted work cultures are some characteristics of governmental organizations that have proven to be serious impediments to performance improving change. In May 2003, the NAVAIRDEPOT North Island Engineering Competency (NAVAIRNI 4.0) began a transformational process to improve organizational performance by providing higher value to its customers, generating higher quality of products and services, and attaining better financial performance. The purpose of this thesis is to analyze the experience of government organizations in implementing performance related change efforts such as Total Quality Management (TQM), Business Process Reengineering (BPR), and Activity Based Costing (ABC). Specifically, this thesis will identify leadership characteristics and strategies employed by public firms during successful transformation initiatives. By isolating leadership traits associated with these successful change efforts, this thesis hopes to develop a simplified relational model that can provide NAVAIRNI 4.0 and other government organizations with effective leadership concepts for use in their own endeavor. / Civilian, United States Navy Organizational change United States Leadership Total quality management in government
9	Towards an understanding of the factors associated with municipal service efforts and accomplishments reporting an investigation of economic and political incentives / Smith, Kenneth Alan, January 2001 (has links) Thesis (Ph. D.)--University of Missouri-Columbia, 2001. / Typescript. Vita. Includes bibliographical references (leaves 104-112). Also available on the Internet.
10	An analysis of the effectiveness of total quality management in local government / Thomas, James. January 2003 (has links) Thesis (D.P.A.)--University of La Verne, 2003. / Includes bibliographical references (p. 183-191).

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