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Implementation and maintenance of total quality management in southern China.January 1998 (has links)
by Chew Chun-Ho Albert. / Includes questionnaire. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1998. / Includes bibliographical references (leaves 65-66). / ABSTRACT --- p.ii / TALBE OF CONTENTS --- p.iii / LIST OF FIGURES --- p.v / LIST OF TALBES --- p.vi / ACKNOWLEDGEMENTS --- p.vii / Chapter / Chapter I. --- INTRODUCTION --- p.1 / Hong Kong's Investment in the Southern China --- p.2 / The Quality Issue --- p.3 / Research Objectives --- p.5 / Chapter II. --- LITERATURE REVIEW --- p.6 / Background of Total Quality Management --- p.7 / Definition of TQM --- p.7 / Words from the 'Quality Gurus' --- p.8 / Key Success Factors of TQM Adoption --- p.11 / Quality Movement in Hong Kong --- p.16 / Quality Movement In China --- p.18 / Chapter III. --- RESEARCH METHODOLOGY --- p.19 / Literature Review --- p.19 / Questionnaire Survey --- p.19 / Questionnaire Construction --- p.19 / Data Collection --- p.20 / Chapter IV. --- RESEARCH FINDINGS --- p.22 / Questionnaire Survey --- p.22 / Company Description and Background Information --- p.22 / Status of TQM Program --- p.27 / Implementation and Maintenance of TQM Program --- p.29 / Limitation of Questionnaire Survey --- p.35 / Chapter V. --- DISCUSSION --- p.36 / Chapter VI. --- RECOMMENDATIONS AND CONCLUSION --- p.41 / APPENDIX 1 QUSTIONNAIRE --- p.45 / APPENDIX 2 LIST OF PARTICIPANTS --- p.49 / APPENDIX 3 SUMMARY OF QUESTIONNAIRE RESPONDENTS --- p.52 / APPENDIX 4 PROFIT-SHARING PROGRAM -JOHNSONVILLE EXAMPLE --- p.61 / BIBLIOGRAPHY --- p.65
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Total quality management implementation and leadership perspectives in a state agency /Pouretedal, Mohsen, January 1997 (has links)
Thesis (Ph. D.)--University of Oklahoma, 1997. / Includes bibliographical references (leaves 119-127).
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Quality practice : an empirical investigation of product development and the goods-to-services continuum /Nilsson, Lars, January 1900 (has links) (PDF)
Diss. (sammanfattning) Linköping : Univ., 2002. / Härtill 5 uppsatser.
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Quality management in the Royal Hong Kong Police Force : its implementation and the way forward /Cheung, Shun-ho, Edwin. January 1996 (has links)
Thesis (M.B.A.)--University of Hong Kong, 1996. / Includes bibliographical references (leaf [453-455]).
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An analysis of the quality culture of Hong Kong companies /Cheuk, Wing-chong, Karen. January 1994 (has links)
Thesis (M.B.A.)--University of Hong Kong, 1994. / Includes bibliographical references (leaves 87-89).
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Quality management issues facing a testing laboratory /Chan, Chi-chung. January 1998 (has links)
Thesis (M.B.A.)--University of Hong Kong, 1998. / Includes bibliographical references.
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A case study on the application of total quality management in a local garment manufacturer /Lam, Chun-choy, Isaacs. January 1997 (has links)
Thesis (M.B.A.)--University of Hong Kong, 1997. / Includes bibliographical references (leaf 62).
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Application of TQM in Hong Kong Government /Yiu, Chung. January 1997 (has links)
Thesis (M.B.A.)--University of Hong Kong, 1997. / Includes bibliographical references (leaf 103-105).
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The influence of Chinese cultural values on successful housing management in China and Hong KongYip, Wai-leung. January 2002 (has links)
Thesis (M.Hous.M.)--University of Hong Kong, 2003. / Includes bibliographical references. Also available in print.
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A study of TQC comparison of implementations by an American and a Japanese firms [sic] /Igawa, Itsuki Charles, January 1996 (has links)
Thesis (Ph. D.)--University of California, Irvine, 1996. / Vita. Includes bibliographical references (leaves 401-413).
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