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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

The Impact of Trust on the Mobile Commerce Adoption in Tourism Industry

Yan, Lina, Abdou, Natacha January 2017 (has links)
The purpose of this study is explaining the effect of trust on consumers mobile commerce adoption under the influence of cross-cultural effects in the tourism industry.  This research applied a quantitative method, with a total sample size of 200. The collected samples are coming from China and France in the tourism industry. The result of this study is in line with previous studies that trust plays a crucial role in mobile commerce(MC) adoption of consumers. Design, privacy and reputation are very important determinants of trust on MC adoption. This study shows that uncertainty avoidance(UA) has a negative impact on the relationship between trust and MC adoption, and the moderating effect of UA is weaker for the consumer who are accustomed to low UA culture, compared to those who are accustomed to high-level UA culture.

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