NDLTD Global ETD Search
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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.

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1

Disintermediation in the United States air travel industry who hold the power of booking strength

Gajaseni, Preenida 01 January 2005 (has links)
The purpose of this study is to investigate the correlation of U.S. domestic air travelers and patterns of air travel purchase within the U.S. air travel industry. Influences on the patterns of air travel purchase involved 1) demographic characteristics of travelers 2) benefits to the customer 3) customer attitude toward service providers' (defined as airlines, web-based travel agents, and traditional travel agents and 4) information sources used to select and book a flight for business and leisure trips.
Tourism Information technology
Air travel United States
Reservation systems
Travel agents United States
Travel agents Computer networks
Airlines Rates
Consumers United States
Air travel
Airlines Rates
Airlines Reservation systems
Consumers
Reservation systems
Travel agents.
Databases and Information Systems
E-Commerce

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