In addition to the rise of digital games in all their forms, users often engages in existing services or even develops new external services. These external services often comes in forms of forums, mobile applications developed with a certain function in focus and applications dedicated to provide users with certain information. These external services provides the user with a different medium then the game itself, and they therefore work as a complement to the game. This study examines if the use of external services for games is related to lack of information/functions in the game. The study focuses on the case of the recent mobile game Pokémon GO and the external environment surrounding the game. As an example the study focused on the game Pokémon GO and did a case study about this game to try the thesis.