This research deals with the pain and rejection a woman suffered after having gone to her priest for counseling. She only wanted him to stop the abuse form her husband and to re-build her marriage through proper counseling. The priest promised to visit her but failed to do so. Instead, one Sunday during the Eucharistic service, she heard him preached about her situation. In his sermon, she was judged and condemned. This traumatized the woman immensely and as a result, she walked out of the church and has never returned. This research will propose a model for healing to all Caregivers in journeying with troubled souls. Copyright / Dissertation (MA(Theol))--University of Pretoria, 2012. / Practical Theology / Unrestricted