The problems of Russian speaking refugees from the Ukraine region of the former Soviet Union are the basis for ethnographic inquiry and the delineation of the role of voluntary agencies who assist their resettlement in Portland, Oregon. Interpretive methods are the foundation for an analysis of Ukrainians' perceptions of problems inherent in the migration and communication process. Though their reasons for emigration are understood, techniques of participant observation reveal otherwise hidden aspects of the effect of bilingualism and Ukrainians' perception of the role of resettlement agencies as representatives of the state. The intention of the research is to contribute to the field of anthropological study of social issues and refugee resettlement. In the aim of conflict resolution, the research focus seeks to improve communication between those in authority and those subordinate to the prerogative of immigration law. / Graduation date: 1994