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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

Crash Course: The Decisions That Brought Down United Flight 173

Whipple, Julie Doran 18 May 2015 (has links)
In December 1978, United Airlines Flight 173 arriving in Portland from Denver with 189 people aboard crash-landed in a suburb at 157th and East Burnside. Ten people were killed and dozens more were injured. The jet ran out of fuel after it had circled for an hour while the crew tried to determine what was wrong with the right main landing gear, which had fallen with a huge double jolt on extension. The investigation that followed the crash placed the blame squarely on the pilot for his negligence in failing to monitor his fuel supply, and secondarily on his crew members, who failed to adequately communicate their concerns about it. The accident was a watershed event in what would become known in the airline industry as crew resource management, a communication model designed to reduce human error by fostering collaborative decision-making and assertiveness training. In the years that have followed the accident, very little has changed in the narrative surrounding it. Articles and docudramas on the plane crash consistently repeat the tale as is, blaming the pilot and shedding no light on the factors that led to the in-flight emergency or on United's role in contributing to the crash. This thesis is a "cold-case" investigation that reveals those contributing factors, which have been so thoroughly ignored. In the words of renowned attorney F. Lee Bailey, "The rule of law requires that all parties who contribute to an accident share in the responsibility for whatever harm has been caused." This is the untold story of all the decisions that brought down United Flight 173, and of the responsibilities heretofore overlooked.

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