An increase in the rate of training in the Cold Mill South area due to outside pressure has led to the question whether training is still effective in this environment. The literature study has shown that the most commonly used method to measure the effectiveness of training is to use the Kirkpatrick model. In this study, the aim was thus to follow the four steps of the Kirkpatrick model and use it to measure the effectiveness of training in the Cold Mills South area of the ArcelorMittal Vanderbijlpark works. The following studies were done to determine the four steps: the way that training is done in the Cold Mill area was investigated, the works' perception with regard to training was measured by employing a questionnaire. The questionnaire also investigated any barriers that prevented the workers from performing, information with regard to the different shifts' production performance and training levels was also gathered. The results of the study could not determine that there is a definitive relationship between the training level and shift performance. The workers were very positive towards training, but a few workers felt that there are barriers that prevent them from performing at their workplace. The results of the study showed a few areas where training can be improved, like the retention of skilled workers to help with the training. It is also very important that on-the-job training should be improved. A model similar to that of Brethower and Smalley could be used to improve on-the-job training. / Thesis (M.B.A.)--North-West University, Vaal Triangle Campus, 2009.

An increase in the rate of training in the Cold Mill South area due to outside pressure has led to the question whether training is still effective in this environment. The literature study has shown that the most commonly used method to measure the effectiveness of training is to use the Kirkpatrick model. In this study, the aim was thus to follow the four steps of the Kirkpatrick model and use it to measure the effectiveness of training in the Cold Mills South area of the ArcelorMittal Vanderbijlpark works. The following studies were done to determine the four steps: the way that training is done in the Cold Mill area was investigated, the works' perception with regard to training was measured by employing a questionnaire. The questionnaire also investigated any barriers that prevented the workers from performing, information with regard to the different shifts' production performance and training levels was also gathered. The results of the study could not determine that there is a definitive relationship between the training level and shift performance. The workers were very positive towards training, but a few workers felt that there are barriers that prevent them from performing at their workplace. The results of the study showed a few areas where training can be improved, like the retention of skilled workers to help with the training. It is also very important that on-the-job training should be improved. A model similar to that of Brethower and Smalley could be used to improve on-the-job training. / Thesis (M.B.A.)--North-West University, Vaal Triangle Campus, 2009.