Village secretaries (VSs) are civil servants designated by the government to fulfill services at the basic-level administration unit- district office. As a bridge between the government and public, VSs assist village directors to set administrative affairs of their villages/neighborhoods into action. However, whether the administrative operation is successful or not has much to do with the achievements of VSs, because they contact the most frequently with the public as the executive staff at the front line. Along with the transition of social environment, the increased extent of urbanization and the advance of information technology, the role and function of village secretary should be reinforced simultaneously to meet actual demands. This study investigates the role recognition, role expectation and role fulfillment of village secretary and related problems confronted by VSs in actual situations. Methodologies utilized in this study include institution investigation, literature review, and profundity interview. Conclusions and recommendations drawn from this study based on the integrated pointview of theory and practical run are expected to be useful for strengthening the function of village secretary, improving the quality of civil services and reaching further toward the goal of government reform. This thesis is comprised of six chapters. Statements pertaining to research objective, research subject and problem, theoretical basis and literature review, and research design and methodology are presented in Chapter 1. Chapter 2 discusses the understanding of organizational position of village by investigating the institutional transition of village/neighborhood. Chapter 3 discusses the role consciousness of village secretary. Chapter 4 describes the role expectation and functional operation of village secretary in details. Chapter 5 discussed the role fulfillment of village secretary and related problems confronted by VSs in actual situations. The last chapter, Chapter 6, summarizes the research findings and recommendations learnt from this study. Main findings of this study are summarized as follows: 1. As a communication bridge between the government and public, VSs did a good job on fulfilling the duty of servicing the people. 2. Contents of the duty and in-charge affairs of village secretary are excessively many and messy. The related standard operating procedure is not well established and unsuitable to meet actual need. 3. To effectively integrate and utilize the non-governmental resources, the public is encouraged to actively involve in solving public affairs within one¡¦s village/neighborhood. 4. To upgrade to have the efficiency concept of e-government, VSs need to take in-service training courses for improving their ability to use computer and information technology. 5. The duty and in-charge affairs of both village director and village secretary are highly overlapped, thus resulting in a phenomenon that one specific task was undertaken by two discordant persons simultaneously. 6. Due to the low post grade and limited personnel quota, the promotion channel of VSs is really narrow, thereby depressing the working morale of VSs tremendously. Recommendations from this study are summarized as follows: 1. The work items of VSs need to be flexibly adjusted and simplified. Related work scope should be demarcated as clear as possible. 2. It is recommended to upgrade the post grade of village secretary for purposes of inspiring their working morale, letting them embody themselves and keeping them enjoy in job.

With the transformation of economic development and change of social structure, Taiwan is now facing the problem of M-social trend, the gap between the rich and poor. Disadvantaged minorities hence rely on social welfare polity to maintain basic needs for daily life. Village secretary¡¦s duty includes various tasks. The study, from the perspective of social assistance, explores the role function of village secretary on social assistance. Village secretary¡¦s role as social assistance has received much attention for that they should not only passively serve public, but also proactively uncover assist-required cases. In this study, Cijin District of Kaohsiung City is taken as subject for exploration. Cijin District has specific geography and environmental condition, such as inconvenient traffic and residents¡¦ living rely on ocean. It is also the district with the lowest income and highest rate of foreign spouse in Kaohsiung, hence require more social welfare then any other districts. The purpose of the study is to investigate the administrative behavior that promote social assistance from policy and implement perspectives. Issues such as factors that affect village secretary¡¦s qualification examination procedures and discovery of social assistance examination systems are also discussed as reference for further policy implementation. The research method of the study includes system research, literature review and focus group. At the end, it is suggested that secretary function to be strengthened and concrete solution to be proposed as the reference for government to examine social assistance welfare policy, so that disadvantage minorities¡¦ actual need could be fulfilled.