The purpose of this project is to conduct a detailed evaluation of the Vancouver Planned Parenthood clinic volunteer program. The primary focus of this study is volunteer recruitment and retention. The simplicity of individual perspectives commonly employed in volunteer theories and research is rejected in this research project. A multi-leveled sociological analysis stemming from an organizational behaviour framework is used as an alternative approach to broaden the scope of this case study. The five levels of analysis used to examine the volunteer program in this study are: 1) individual level of analysis, 2) group behaviour, 3) interpersonal and organizational processes, 4) organizational structure and job design, and 5) organizational environment. Multiple factors are discussed under each level of analysis. A triangulation of methods, comprised of interviews with volunteers, observational analysis, and document analysis, is used to provide a rich analysis of the volunteer program. Interpretations of the findings demonstrate that many factors beyond the individual level influence volunteer recruitment and retention. Results show that this particular volunteer program is operating below its maximum effectiveness, and that high volunteer turnover results in this atmosphere. Practical and theoretical implications of this case study are explored and recommendations are offered.

The purpose of this project is to conduct a detailed evaluation of the Vancouver Planned Parenthood clinic volunteer program. The primary focus of this study is volunteer recruitment and retention. The simplicity of individual perspectives commonly employed in volunteer theories and research is rejected in this research project. A multi-leveled sociological analysis stemming from an organizational behaviour framework is used as an alternative approach to broaden the scope of this case study. The five levels of analysis used to examine the volunteer program in this study are: 1) individual level of analysis, 2) group behaviour, 3) interpersonal and organizational processes, 4) organizational structure and job design, and 5) organizational environment. Multiple factors are discussed under each level of analysis. A triangulation of methods, comprised of interviews with volunteers, observational analysis, and document analysis, is used to provide a rich analysis of the volunteer program. Interpretations of the findings demonstrate that many factors beyond the individual level influence volunteer recruitment and retention. Results show that this particular volunteer program is operating below its maximum effectiveness, and that high volunteer turnover results in this atmosphere. Practical and theoretical implications of this case study are explored and recommendations are offered. / Arts, Faculty of / Sociology, Department of / Graduate

Title: Organization of voluteers at the RunTour running series Objectives: The main objective of this diploma thesis is to evaluace the satisfaction of volunteers and organizers with the volunteer program on the running series RunTour and to suggest possible recommendations for its improvement. Methods: As part of the qualitative survey, the method of in-depth interviews was used, which took place with the coordinator of the volunteer program and with the heads of selected sections. Furthermore, a quantitative method of electronic interrogation was applied. The research was complemented by observations made by the author of the thesis, who personally participated in all races. Results: The research shows that most volunteers and organizers evaluate the volunteer program very positively. However, research has identified several areas where there is room for improvement. These are the areas of organization, communication and refreshments. Keywords: running, volunteering, volunteers management, satisfaction, sport events, organization

Tyrimo objektas - vadybiniai psichologiniai savanorystės fenomeno aspektai sporto sektoriuje. Probleminis (tiriamasis) klausimas: kaip organizuoti tinkamą savanorių atranką ir jų išlaikymą pagal vadybinius psichologinius ypatumus, kuriais remiasi savanorišką veiklą sporto sektoriuje pasirinkę asmenys? Tyrimo tikslas ― atskleisti savanorystės fenomeno sporto sektoriuje vadybinius psichologinius aspektus. Tyrimo uždaviniai: 1. Nustatyti ir įvertinti savanorių veiklos vadybinius ypatumus amžiaus, lyties, darbo patirties (užimtumo), savanoriavimo patirties aspektais. 2. Nustatyti ir išanalizuoti savanorių veiklos psichologinius ypatumus amžiaus, lyties, darbo patirties (užimtumo), savanoriavimo patirties aspektais. Išvados: 1. Savanorių veiklos vadybiniai ypatumai: 1.1. Daugiausiai Sporto savanorių sąjungos narių savanorišką veiklą atlieka krepšinio rungtynėse. Šis pasirinkimas statistiškai reikšmingai skiriasi savanoriavimo patirties aspektu (p < 0,05). Savanoriaujant kitose sporto šakose, amžiaus, lyties, užimtumo aspektai reikšmingos įtakos neturi. 1.2.Reikšmingai daugiau vyresnių savanorių teisėjauja arba vadovauja sporto rungtynėse/varžybose. Reikšmingai daugiau jaunesnių savanorių teikia praktinę pagalbą negu atlieka kitus darbus (p < 0,05). Lyties, užimtumo, savanoriavimo patirties aspektais atitinkamos savanoriškos veiklos pobūdžio atlikimo rezultatų skirtumas statistiškai nereikšmingas. 1.3. Savanoriškai veiklai sporto sektoriuje savanoriai, nepriklausomai nuo amžiaus... [toliau žr. visą tekstą] / Research object - management psychological aspects of the volunteering phenomenon in the sport sector. Problem (exploratory) issue: how to organize a proper selection and retention of the volunteers according to the management psychological peculiarities. Aim of the research - to reveal management psychological aspects of the volunteering phenomenon in the sport sector. Research tasks: 1. To set and evaluate volunteers’ activity management peculiarities according to the age, gender, work and volunteering experience aspects. 2. To set and analyze volunteers’ activity psychological peculiarities according to the age, gender, work and volunteering experience aspects. Conclusions: 1. Volunteers’ activity management peculiarities showed that: 1.1 Most of all volunteers provide their support in the basketball competitions. Selection of the basketball competitions statistically significantly differs from the other sport branches in respect to the experience of volunteering (till 6 months and over 6 months) (p<0.05). Volunteering activity performance due to the age, gender, occupation doesn’t have any significant impact in the particular fields. 1.2 Organizing volunteering activities and its performance the biggest attention was given to the practical assistance provision. Performance of the corresponding volunteers’ activity statistically differs according to the age aspect: much more senior volunteers are coaching in the sport competitions and much more young volunteers provide... [to full text]

This exploratory study sought to identify factors which motivate individual participation in volunteer services for the Long-Term Ombudsman Program of the Volunteer Center of Riverside County.

(in English) The work focuses on volunteering in social services, which is in our country increasingly developing , but due to the historical development , is still lagging behind the Western countries . The work deals with the management of volunteering. In some areas it is inspired by international experience, primarily by experience in Germany and the United Kingdom. Management volunteering is divided into five areas - needs mapping and planning, recruitment of volunteers, preparing and contracts with volunteers, management and motivation and supervision and appraisal. In each area the keep steps, which are according to the literature required for a successful volunteer program, are described. The aim of the work is to create, based on the study of domestic and foreign literature and consultation with staff organizations, a comprehensive "methodology for the recruitment and work with volunteers in the company DUHA. This methodology reflects a management cycle of working with volunteers in all areas and is based on the needs of both the organization and clients.