Elections are one of the most fundamental activities of a democratic society. As is the case in any other aspect of life, developments in technology have resulted changes in the voting procedure from using the traditional paper-based voting to voting by use of electronic means, or e-voting. E-voting involves using different forms of electronic means like / voting machines, voting via the Internet, telephone, SMS and digital interactive television. This thesis concerns voting by telephone, or televoting, it starts by giving a brief overview and evaluation of various models and technologies that are implemented within such systems. The aspects of televoting that have been investigated are technologies that provide a voice interface to the voter and conduct the voting process, namely the Election Markup Language (EML), Automated Speech Recognition (ASR) and Text-to-Speech (TTS).

Elections are one of the most fundamental activities of a democratic society. As is the case in any other aspect of life, developments in technology have resulted changes in the voting procedure from using the traditional paper-based voting to voting by use of electronic means, or e-voting. E-voting involves using different forms of electronic means like / voting machines, voting via the Internet, telephone, SMS and digital interactive television. This thesis concerns voting by telephone, or televoting, it starts by giving a brief overview and evaluation of various models and technologies that are implemented within such systems. The aspects of televoting that have been investigated are technologies that provide a voice interface to the voter and conduct the voting process, namely the Election Markup Language (EML), Automated Speech Recognition (ASR) and Text-to-Speech (TTS).

Magister Scientiae - MSc / Elections are one of the most fundamental activities of a democratic society. As is the case in any other aspect of life, developments in technology have resulted changes in the voting procedure from using the traditional paper-based voting to voting by use of electronic means, or e-voting. E-voting involves using different forms of electronic means like; voting machines, voting via the Internet, telephone, SMS and digital interactive television. This thesis concerns voting by telephone, or televoting, it starts by giving a brief overview and evaluation of various models and technologies that are implemented within such systems. The aspects of televoting that have been investigated are technologies that provide a voice interface to the voter and conduct the voting process, namely the Election Markup Language (EML), Automated Speech Recognition (ASR) and Text-to-Speech (TTS). / South Africa