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Nonverbal communication and restaurant personnel /Drago, Carleen. January 1900 (has links)
Thesis (M.A.I.S.)--Oregon State University, 2008. / Printout. Includes bibliographical references (leaves 63-66). Also available on the World Wide Web.
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Doing the dirty work : emotion work, professionalism, and sexuality in a customer service economy /Lerum, Kari A. January 2000 (has links)
Thesis (Ph. D.)--University of Washington, 2000. / Vita. Includes bibliographical references (leaves 213-220).
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Musculoskeletal Disorder Risk Factor Assessment in Restaurant ServersWills, Angela C. 10 October 2013 (has links)
No description available.
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Waitperson/customer interaction as an example of communityMacAodha, Patricia Louise 01 January 1991 (has links)
This thesis draws from research done in a particular urban setting, and illustrates the foundations of a type of social structure called "respite community". "Respite community" is a specifically urban phenomenon which can be defined as temporal, ad hoc, face to face, an aggregate of people who seek temporary relief from social stresses and support through socialized interaction.
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Fantasy, organization and gender: investigating bodies-spaces in a Hong Kong maid cafe.January 2010 (has links)
Yang, Jing. / Thesis (M.Phil.)--Chinese University of Hong Kong, 2010. / Includes bibliographical references (leaves 122-135). / Abstracts in English and Chinese. / Chapter Chapter 1: --- Introduction --- p.p.1 / Chapter Chapter 2: --- Literature Review --- p.p.14 / Bodies --- p.p.15 / Spaces --- p.p.19 / Bodies-Spaces --- p.p.23 / "Fantasy, Organization & Gender" --- p.p.28 / Chapter Chapter 3: --- Methodology --- p.p.36 / Data Collection --- p.p.36 / Date Analysis --- p.p.41 / Chapter Chapter 4: --- Fantastic Bodies-Spaces / The ACG Fantasy of Maid --- p.p.43 / Geographical Location & Imaginary Location --- p.p.46 / Inventing Names & Dressing Up --- p.p.50 / "Home, Sweet Home" --- p.p.57 / Fantastic Bodies-Spaces --- p.p.61 / Chapter Chapter 5: --- Organizational Bodies-Spaces / "Maid Date, A Profit-Organization" --- p.p.66 / White Maid Date & Black Maid Date --- p.p.67 / Redrawing the Boundaries Between Home and Work --- p.p.70 / Working as Professionals --- p.p.74 / Supervision --- p.p.79 / Organizational Bodies-Spaces --- p.p.82 / Chapter Chapter 6: --- Gendered Bodies-Spaces / Display of Femininity & Male Gaze --- p.p.87 / Butler's Day --- p.p.93 / Gendered Bodies-Spaces --- p.p. 100 / Chapter Chapter 7: --- Conclusion --- p.p.103 / Appendix --- p.p.117 / Reference --- p.p.122
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The effects of verbal recognition on work performance and intrinsic motivation: Using behavior modification techniquesChalmers, Rodney Eric 01 January 2005 (has links)
The effect of both public and private verbal recognition on intrinsic motivation and sales performance in fourteen restaurant waitstaff was evaluated using organizational behavior modification techniques. The hypothesis that public recognition would be more effective than private recognition in increasing intrinsic motivation and sales was not supported.
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