Discourses on challenges regarding water access in South Africa municipalities are intertwined with the concept of human rights and sustainable development goals. Stakeholders and social scientists continue to debate the plaque of service delivery in regard to water access in the African continent. These debates are framed around discussions to explore suitable governance models that are proficient to promote, protect and rule the right to water access amongst the poor. If South Africa and global curve continue to ignore the pleas of the disadvantaged communities on lack of water access, water scarcity will increase causing droughts and floods. The study investigated the water access, challenges and coping strategies in informal settlements specifically focusing on Iscor informal settlement. The challenges of access to water and coping strategies in informal settlements is a continuous issue of concern in South Africa Municipalities. The study was premised on qualitative approach and employed both the snowball sampling and purposive sampling techniques which refer to key participants in the study area, the government officials and the key individuals interviewed for the research. Data were gathered from a total of 61 participants; interviews were conducted with 20 participants in the study area, 10male focus group and 10 female focus group participants, three key individuals from the study area, three government officials from Department of Water and Sanitation (National and Provincial office), five officials from the City of Tshwane metropolitan Municipality and lastly 10 residents on the impact of research, since the collaboration of the research resulted in the provision of basic amenities to the study area during the course of the research. The study analyses the findings of the stated case studies, with each narrative capturing the themes on Demography; Historical background of the study area; level and impact of water access and coping strategies. The findings from the study reflected the complex range of factors influencing and exacerbating the household resilience to water inaccessibility. The research recommends that the government should implement monitoring programmes and projects which will ensure water accessibility in all informal settlements across the city, provide shelters/RDP houses to the residents, educate and create jobs through support groups and NGOs to the study area. / Development Studies / M.A. Development Studies

This research focused on evaluating and comparing the perceptions, water-use behaviour, water conservation awareness and overall water stewardship of participants residing in Hammanskraal and Atteridgeville who have experienced intermittent water supply in their domestic households – due to either water contamination incidents caused by dilapidated infrastructure or water restrictions implemented by the City of Tshwane Metropolitan Municipality during the 2016–2017 drought in the Gauteng Province. The research concluded that the municipality needs to implement proactive water conservation awareness initiatives on an ongoing basis to reduce high water demands and to create a culture of water stewardship, especially in Atteridgeville. Transparent communication is also required from the municipality to instil the necessary trust among the public. It is recommended that the municipality attends to water leaks and ongoing complaints from the public timeously to reduce the current apathy from the public against reporting water-related issues and to ultimately ensure compliance to water restrictions. / Hierdie navorsing fokus op die evaluering en vergelyking van deelnemers wat in Hammanskraal en Atteridgeville woon se persepsies, waterverbruiksgedrag, waterbewaringsbewustheid en algehele waterrentmeesterskap, wat onderbroke watervoorsiening in hulle huishoudings ervaar het – as gevolg van waterbesoedelingsvoorvalle wat deur vervalle infrastruktuur veroorsaak is en waterbeperkings wat deur die Stad Tshwane Metropolitaanse Munisipaliteit gedurende die 2016 tot 2017-droogte in Gauteng ingestel is. Die navorsing het tot die gevolgtrekking gekom dat die munisipaliteit proaktiewe waterbewaringsbewustheidsinisiatiewe op ’n deurlopende grondslag moet implementeer om hoë wateraanvraag te verminder en ’n kultuur van waterrentmeesterskap, veral in Atteridgeville, te skep. Deursigtige kommunikasie word ook van die munisipaliteit vereis om die nodige vertroue by die publiek te kweek. Daar word aanbeveel dat die munisipaliteit betyds aandag aan waterlekkasies en deurlopende klagtes van die publiek sal gee om die huidige onverskilligheid van die publiek by die aanmeld van waterverwante aangeleenthede te verminder en om uiteindelik te verseker dat die publiek die waterbeperkings eerbiedig. / Patlisiso ena e ne e tsepame hodima ho lekola le ho bapisa maikutlo, boitshwaro ba tshebediso ya metsi, tsebo ka poloko ya metsi le tlhokomelo e akaretsang ya metsi ke bankakarolo ba dulang Hammanskraal le Atteridgeville ba bileng le phepelo ya metsi e kgaohang malapeng a bona – e ka ba ka lebaka la diketsahalo tsa tshilafatso ya metsi e bakilweng ke dipeipi tse senyehileng kapa ho kgaolwa ha metsi ho kentsweng tshebetsong ke Masepala wa Motsemoholo wa Metropolitan wa Tshwane nakong ya komello ya 2016–2017 porofenseng ya Gauteng. Patlisiso e fumane hore masepala o hloka ho kenya tshebetsong matsholo a ho atisa tsebo ka poloko ya metsi ka mokgwa o tswellang e le ho fokotsa tlhokeho e phahameng ya metsi le ho theha ditlwaelo tsa tlhokomelo ya metsi, haholo ho la Atteridgeville. Ho boetse ho hlokeha puisano e hlakileng e nang le ponaletso ho tswa ho masepala e le hore setjhaba se be le tshepo ho ona. Ho kgothaletswa hore masepala a sebetsane le diketsahalo tsa ho dutla ha metsi le ditletlebo tse tswellang tse tswang ho setjhaba ka potlako e le ho fokotsa maikutlo a ho tsotelle a tswang ho setjhaba mabapi le ho tlaleha mathata a amanang le metsi le ho netefatsa hore batho ba latela melawana ya phokotso ya metsi. / Geography / M. Sc. (Geography)