Digital media storytelling and the creation of narrative texts using digital technology is an emerging social process that is being utilized by social workers as a means of engaging in critical reflection. As an emerging practice, little is known about the contributions that these texts make to critical social work knowledge; to this end this thesis considers social worker's use of digital media storytelling as a tool for resisting and remembering and as a tool for critical reflection about their changing field. Six digital media stories are considered in this thesis. The texts are deconstructed using multi-modal analysis informed by internet/digital media research scholarship. The layers produced through this deconstruction are crystalized using critical discourse, narrative and metaphor analysis in order to develop a complex understanding of the multi-modal and multi-vocal meaning making processes inherent in these stories. The analysis reveals the way in which discourses and themes present in the contemporary context of social work practice such as neo-liberalism, managerialism and professionalization, are brought to life in the narratives produced by the social workers, who each tell their stories using different genres, from unique points of view, based on their individual subjective positions. The findings point to the significance of digital media storytelling as an important resources for knowledge production and knowledge dissemination. The analysis further points to the significance of connections between and among these texts as demonstrating the tensions and contradictions that are produced through the workers’ attempts to bring to life the social justice values, goals and objectives of social work to which they are committed in a social climate that is increasingly hostile to such approaches to human service work.

Digital media storytelling and the creation of narrative texts using digital technology is an emerging social process that is being utilized by social workers as a means of engaging in critical reflection. As an emerging practice, little is known about the contributions that these texts make to critical social work knowledge; to this end this thesis considers social worker's use of digital media storytelling as a tool for resisting and remembering and as a tool for critical reflection about their changing field. Six digital media stories are considered in this thesis. The texts are deconstructed using multi-modal analysis informed by internet/digital media research scholarship. The layers produced through this deconstruction are crystalized using critical discourse, narrative and metaphor analysis in order to develop a complex understanding of the multi-modal and multi-vocal meaning making processes inherent in these stories. The analysis reveals the way in which discourses and themes present in the contemporary context of social work practice such as neo-liberalism, managerialism and professionalization, are brought to life in the narratives produced by the social workers, who each tell their stories using different genres, from unique points of view, based on their individual subjective positions. The findings point to the significance of digital media storytelling as an important resources for knowledge production and knowledge dissemination. The analysis further points to the significance of connections between and among these texts as demonstrating the tensions and contradictions that are produced through the workers’ attempts to bring to life the social justice values, goals and objectives of social work to which they are committed in a social climate that is increasingly hostile to such approaches to human service work.