<p>The present dissertation is concerned with the social organization of emotions in talk-in-interaction. Conversation analytic procedures were used to uncover the practices through which participants in social interaction convey, understand, enact, and utilize emotions that are made relevant to the interaction. The central aim is to describe such practices and the contexts in which they are deployed, and to link emotions to the social actions that they perform or contribute to performing within situated activities. Conversation analytic work has generally not addressed emotions explicitly for reasons discussed in the dissertation, and a second aim was therefore to test the applicability of conversation analysis to emotion research, to theoretically bring together separate fields of inquiry, and to discuss advantages and limitations of a talk-in-interactional approach to emotions. Furthermore, the analytic approach to emotions is restricted to displays and orientations that are made relevant by participants themselves.</p><p>Data consists of video recordings of six graduate school seminars at a large university in the United States, as well as interviews with all 22 participants. From the analyses, three themes emerged; "frustration", "embarrassment", and "enjoyment", and within each, an assortment of practices for doing emotions were found. Frustration was primarily located in the context of violations of activity-specific turn-taking norms. Embarrassment was found to do multiple interactional work; for example, in contexts of repair, teasing, and culturally delicate matters. Enjoyment was found to be collaboratively pursued between and within institutional activities; for example, through reported speech dramatizations, utilization of activity-transitional environments, and playful 'mock' emotions. Timing of gaze aversion, laughter, and gestures were also found to be key to the display and perception of emotions.</p><p>The findings indicate that emotion displays can be viewed as transforming a situated action, opening up alternative trajectories for a sequences-in-progress, and also function as actions in themselves. Furthermore, it was concluded that conversation analysis is indeed a fruitful empirical route for understanding emotions and their role in social interaction.</p>

The present dissertation is concerned with the social organization of emotions in talk-in-interaction. Conversation analytic procedures were used to uncover the practices through which participants in social interaction convey, understand, enact, and utilize emotions that are made relevant to the interaction. The central aim is to describe such practices and the contexts in which they are deployed, and to link emotions to the social actions that they perform or contribute to performing within situated activities. Conversation analytic work has generally not addressed emotions explicitly for reasons discussed in the dissertation, and a second aim was therefore to test the applicability of conversation analysis to emotion research, to theoretically bring together separate fields of inquiry, and to discuss advantages and limitations of a talk-in-interactional approach to emotions. Furthermore, the analytic approach to emotions is restricted to displays and orientations that are made relevant by participants themselves. Data consists of video recordings of six graduate school seminars at a large university in the United States, as well as interviews with all 22 participants. From the analyses, three themes emerged; "frustration", "embarrassment", and "enjoyment", and within each, an assortment of practices for doing emotions were found. Frustration was primarily located in the context of violations of activity-specific turn-taking norms. Embarrassment was found to do multiple interactional work; for example, in contexts of repair, teasing, and culturally delicate matters. Enjoyment was found to be collaboratively pursued between and within institutional activities; for example, through reported speech dramatizations, utilization of activity-transitional environments, and playful 'mock' emotions. Timing of gaze aversion, laughter, and gestures were also found to be key to the display and perception of emotions. The findings indicate that emotion displays can be viewed as transforming a situated action, opening up alternative trajectories for a sequences-in-progress, and also function as actions in themselves. Furthermore, it was concluded that conversation analysis is indeed a fruitful empirical route for understanding emotions and their role in social interaction.

Submitted by Fabio Sobreira Campos da Costa (fabio.sobreira@ufpe.br) on 2016-10-20T12:41:14Z No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) noadia-definitiva.pdf: 2789193 bytes, checksum: 30e39964299371932fc7cb790aa1a744 (MD5) / Made available in DSpace on 2016-10-20T12:41:14Z (GMT). No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) noadia-definitiva.pdf: 2789193 bytes, checksum: 30e39964299371932fc7cb790aa1a744 (MD5) Previous issue date: 2016-02-25 / CAPES / Este estudo aborda o processo de letramento acadêmico de graduandos da área de Saúde cujo acesso à Universidade Federal de Pernambuco foi favorecido pelo sistema de reserva de vagas, adotado nessa instituição por força da Lei no 12.711/12. Objetivamos investigar como esses sujeitos se engajam em práticas letradas na academia no sentido de assumir identidades sociais relacionadas a tais práticas. A natureza multidisciplinar do tema foi contemplada através de um construto teórico-metodológico transdisciplinar característico de pesquisas em Linguística Aplicada (ROJO, 2006). Assim, recorremos a uma gama de autores para situar histórica e espacialmente nosso objeto, tais como: Pereira (2011), Pinto (2005; 2006), Feres Júnior & Zoninsein (2008), Santos A. (2012), Moehlecke (2004a; 2004b), Arruda & Gomes (2011). Além desses, nos fundamentamos nos conceitos de discurso como a associação entre os modos de usar a linguagem e modos de pensar, valorizar, atuar e interagir em situações socialmente reconhecidas e o de letramento como o controle de um discurso secundário, ambos propostos por Gee (1996; 2001 [1989]; 2006). Nossas análises são também consubstanciadas por resultados de estudos ligados à Perspectiva dos Letramentos Acadêmicos, segundo autores como Barton & Hamilton (2000), Lea & Street (2008), Street (2010), Ivanič (2004; 1998; 1994), Bezerra (2012) Dionísio & Fischer (2010). Em conformidade com tais abordagens, elegemos procedimentos indicadores de uma metodologia qualitativa de pesquisa, mais especificamente, estudos de casos etnográficos (ANDRÉ, 2003). Assim, ganham destaque instrumentos como entrevistas e observação de aulas, priorizando as atividades relativas à participação dos estudantes em seminários acadêmicos que aqui foram compreendidos como eventos de letramento (VIEIRA, 2005; SILVA, M. 2007; MEIRA & SILVA, 2013a, 2013b). Nossos resultados fornecem evidências de efeitos controversos neste primeiro ano de vigor da Lei de Cotas, da existência de identidades sociais relacionadas à forma de ingresso à universidade e da necessidade de alterações no ensino de práticas letradas na academia. / This study addresses the academic literacy‘s process of undergraduate students of Health Area whose access to Federal University of Pernambuco was favored by the quota system adopted in this institution by force of Law 12,711 / 12. We aimed to investigate how they engage in literacy practices in the academy to take up social identities related to such practices. The multidisciplinary nature of the topic was covered through a transdisciplinary theoretical and methodological construct characteristic of Applied Linguistics‘ research (ROJO, 2006). Then, we resort to a range of authors to situate historically and spatially our object, such as: Pereira (2011), Pinto (2005; 2006), Feres Júnior & Zoninsein (2008), Santos A. (2012), Moehlecke (2004a; 2004b), Arruda & Gomes (2011). In addition, we have considered the concepts of discourse as the association between ways of using the language and ways of thinking, value, act and interact in socially recognized situations, and, the literacy as the mastery of or fluent control of a secondary discourse, both proposed by Gee (1996; 2001 [1989]; 2006). Results of studies by Barton & Hamilton (2000), Lea & Street (2008), Street (2010), Ivanič (2004; 1998; 1994), Bezerra (2012) Dionísio & Fischer (2010), related to the Academic Literacies perspective also substantiate our analyzes. According with such approaches, we selected procedures of a qualitative research methodology, more specifically, ethnographic case studies (ANDRÉ, 2003). In this sense, we highlight instruments such as interviews and classroom observation, prioritizing activities related to student participation in academic seminars that have been understood as literacy events (VIEIRA, 2005; SILVA, M. 2007; MEIRA & SILVA, 2013a, 2013b). At once, our results provide evidences of controversial effects in this first year of Quota Law, the existence of social identities related to the form of admission to the university, and, the need for changes in the teaching of academic literacies.