Made available in DSpace on 2016-04-28T20:19:08Z (GMT). No. of bitstreams: 1 2006-Marlone Wilson Souza.pdf: 432960 bytes, checksum: 431c37374246c5c1feb6417dd695f194 (MD5) Previous issue date: 2006-09-06 / This study addresses themes arising from studies on performance analysis, specifically considering the analysis of relative efficiency, through the use of the model known as DEA (Data Envelopment Analysis), as introduced by Charnes, Cooper and Rhodes (1978) and based on the first studies of Farrel (1957). The technique was applied to a military health organization, the Central Army Orthodontic Clinic, aiming to propose and describe a methodology which would be capable of evaluating the relative efficiency of the clinics which make up the organization, identifying its efficient and inefficient units. The data used was obtained form the administration department of the Central Army Orthodontic clinic throughout 2005. The model conceived by Charnes, Cooper and Rhodes (1978) is known as CCR and input was adopted for orientation, as the maintenance of output was used as a base searching for efficiency through the minimization of economic supplies. To put the DEA model into action, the SIAD (Integrated System of support for decision-making) programme was used, using as economic supplies the direct materials and the relevant indirect costs, considering income generated and patients treated as the product in 11 DMU (clinics). Two distinct models were created, initially comparing the economic supplies and the income (representing the financial component) and finally the same economic supplies with patients treated (representing a non-financial component), describing in each case the efficient and inefficient DMU, as well as the degree of comparison of each case. It was concluded that it is possible to evaluate the relative efficiency of DMU in an organization of this nature, and that it is feasible to use DEA as a tool to calculate the proportion of subsidies in the decision making process, also opening up the possibility for other studies in military organizations which deal with war related activities and the operational use of the armed forces. / Esta pesquisa abordou conceitos advindos de estudos sobre an?lise de desempenho, considerando especificamente a an?lise da efici?ncia relativa, atrav?s da utiliza??o do modelo denominado DEA (Data Envelopment Analysis), introduzido por Charnes, Cooper e Rhodes (1978) baseados nos primeiros estudos de Farrel (1957). A aplica??o da t?cnica foi realizada em organiza??o militar de sa?de, a Odontocl?nica Central do Ex?rcito, a fim de propor e descrever uma metodologia capaz de prover a avalia??o da efici?ncia relativa das cl?nicas que integram a organiza??o, identificando as suas unidades eficientes e/ou ineficientes. Foram utilizados os dados obtidos junto ? administra??o da Odontocl?nica Central do Ex?rcito no exerc?cio de 2005. O modelo concebido por Charnes, Cooper e Rhodes (1978), conhecido na literatura por CCR, foi escolhido e adotou-se a orienta??o input, j? que se tomou por base a manuten??o dos outputs buscando-se a efici?ncia atrav?s da minimiza??o dos insumos. Para rodar a modelagem DEA foi selecionado o programa SIAD (sistema integrado de apoio ? decis?o), carregando como insumos os materiais diretos e os custos indiretos relevantes e considerando como produtos a receita faturada e os pacientes atendidos em 11(onze) DMU (cl?nicas). Foram criados dois modelos distintos, inicialmente contrapondo-se esses insumos e a receita (componente de natureza financeira) e posteriormente os mesmos insumos com pacientes atendidos (componente de natureza n?o financeira), descrevendo-se as DMU eficientes e ineficientes em cada caso, bem como a magnitude comparativa em cada situa??o. Concluiu-se que ? poss?vel avaliar a efici?ncia relativa das DMU em organiza??o dessa natureza, demonstrando assim, como ? fact?vel o emprego da ferramenta DEA para proporcionar subs?dios no processo decis?rio, abrindo um campo para outras pesquisas em organiza??es militares que lidam com a atividade b?lica e com o emprego operacional da for?a terrestre.