The majority of companies in Taiwan are small and medium businesses, and most of companies are run by couples. Therefore, it is very common to see boss¡¦s wife in the company. Nonetheless the boss¡¦s wife puts different amounts of effort in the family field and the work field depending on the amount of her participation in managing family business and which stages of the family life cycle she is in. That is, the boss¡¦s wife frequently has a trade off between family and work life. The purpose of this study is to discover what kinds of conflicts the boss¡¦s wife experiences when looking after both work and family and how they cope with conflicts and thus balances their work and family life. This study has adapted case study method, a way of qualitative research to collect and analyze data. The propositions are as follows: Proposition 1: If the boss¡¦s wife takes her participation in family business, it is the extension of family responsibility, and they will be involved in managing the company. Proposition 2: Housekeeping is remained as the boss¡¦s wife¡¦s major responsibility. However, the boss and his parents will lower their expectations of housekeeping quality in order to lessen the loading of the boss¡¦s wife in the family field. Proposition 3: Motivated by family responsibilities, the boss¡¦s wife will look after both family and family business. Proposition 4: Prerequisites of maternity and intentions to take on the family role first, even if the permeability of family boundary is higher, the work and family conflicts come mainly from family interference with work, not vice versa. Proposition 5: One of characteristics embedded in the boss¡¦s wife¡¦ work is work-family boundary ambiguity. Proposition 6: It is because the boss is considerate to the fact that his wife is too busy to look after both the work filed and the family filed and vice versa, spouses can eliminate each other¡¦s role conflicts.

Taiwan¡¦s small and medium enterprises play an important role in the development of Taiwan economy, and the entrepreneurs and their wives predominate the growth of enterprises with no doubt. Generally, it is convinced that entrepreneur¡¦s wife that is so called ¡§Boss¡¦s Wife¡¨ not only gives the support to her husband in spirit but helps and gets involved in the management or enterprise. The objective of this study is to investigate the relationship between leadership and organizational citizenship organization considering the effect of boss¡¦s wife¡¦s management in Taiwan¡¦s small and medium enterprises. Both qualitative and quantitative methods are used is this study. Three intensive interviews were made to reveal the real sources of management participation from boss¡¦s wife and the reflection of organization citizenship behavior from the employees, and furthermore the implication between leadership and organizational citizenship behavior. Questionnaire survey is used to obtain quantitative data to exam the discovery from case study. Moreover, there is a need for a generic theory development that the contribution of the prosperity of Taiwan¡¦s small and medium enterprises is partly brought by Boss¡¦s Wife¡¦s leadership behavior. The findings are as follows: (1)Leadership behavior of benevolence and moral have positive correlation with organizational citizenship behavior. (2)Leadership behavior of authoritarianism has negative correlation with organizational citizenship behavior. (3)Participative management and leadership behavior have positive correlation. (4)Participative management and organizational citizenship behavior have positive correlation.