published_or_final_version / Politics and Public Administration / Master / Master of Public Administration

Opinions from society have become increasingly important in the development of public infrastructure projects as governments and organizations place greater emphasis on public consultation and engagement efforts. With a developing trend around the world (including in Hong Kong) towards greater public involvement in the decision-making processes for public infrastructure projects, it is imperative that decision-makers give sufficient consideration into the needs and concerns from different sectors of society. Inability to do so can lead to project delays, protests and litigation. Existing public consultation and engagement exercises often attract those with the loudest voices or with special interests / motives (political, financial, etc.). Moreover, comments and feedback collected from public consultation and engagement events are often not systematically organized and codified for use as reference in future projects. This leads to the loss of potentially valuable lessons when preparing for new projects. Public engagement, addressing the needs of society and social capital are mostly looked at from the social sciences perspective. Research in these areas focusing on infrastructure development and construction remain limited. Furthermore, there is currently no comprehensive approach and strategy on addressing the needs of society to continuously capture the lessons learned from previous projects. Previous research work on stakeholder engagement in construction focused on analyzing and resolving conflicts between stakeholders; stakeholder identification and prioritization of engagement items based on ethical practices; and integration of project management and asset management teams for providing better feedback on end-user needs. However, these studies did not address some fundamental problems in stakeholder engagement such as the lack of participation from a larger, more representative audience; the need to proactively engage certain groups or sectors of society that are most severely impacted by a project; and identifying the connection between the public and other construction stakeholders to illustrate how the rest of society can contribute and relate to a public infrastructure project. This Study aims to: i) develop an Integrative Approach that can help decision-makers of public infrastructure projects better anticipate, consider and subsequently address the needs and concerns of society when planning and designing public infrastructure projects by empowering stakeholders with knowledge and lessons learned from previous experiences; ii) demonstrate how a broad range of project stakeholders, including the public and various groups in society, can be embraced and connected through mobilization and utilization of social capital; and iii) illustrate the facilitation of knowledge exchange between the various stakeholders of a public infrastructure project. Through a comprehensive research process involving a combination of literature review, interviews with relevant experts, observations at public engagement events in Hong Kong, organizing a public engagement event in collaboration with an NGO, conducting an empirical case study and hosing a workshop with construction industry experts, the Integrative Approach to Addressing Societal Needs was developed, which consist of a Stakeholder Knowledge Transfer (SKT) model, a Relational Knowledge Base (RKB), as well as a set of Strategies and Implementation Measures for putting the SKT model and RKB into practice. / published_or_final_version / Civil Engineering / Doctoral / Doctor of Philosophy

This dissertation consists of three essays concerned with coordination, cooperation and the governance of institutions. / Economics

The foundation for this study rests upon the military ideology of Revolutionary America, which had as its guiding principle, the conviction that standing armies in peacetime were a liability. To many Americans a standing army represented an ever present threat to their rights as citizens. As a consequence, responsibility for the security of the nation was placed upon the idealised notion of the citizen soldier. This was a citizen, who it was supposed, would, when the need arose, voluntarily renounce his own personal priorities for the sake of the nation. Reality, however, proved otherwise, for citizen soldiers rarely achieved what was expected of them. Yet as this study's examination of the Congressional debates of the 1790's makes clear, the notion of the citizen soldier proved to be extremely resilient. Despite a catalogue of failings, the country's reliance on the state militias for a significant proportion of its military capability persisted. This served to severely handicap the effectiveness of the American military establishment during the War of 1812. Primarily, the effect that the militias had upon the effectiveness of the military establishment is found within the various interactions of citizen soldiers with the regular army. Although these interactions are categorised and analysed within the context of this study, all of them revolve around the issue of consent. Militiamen demanded from the federal government that once they had consented to serve, it was beholden upon the federal government to ensure that they were properly equipped and supplied, as well as being directed towards some worthwhile objective. Yet despite the considerable importance these interactions had upon the military establishment, and their utility in understanding many of its failings, historians of the conflict have failed to adequately consider them. Instead, they have tended to either denigrate the militias' obvious failings, or eulogise their achievements, rather than examine why the militias were capable of performances at both extremes.

published_or_final_version / Housing Management / Master / Master of Housing Management

published_or_final_version / Housing Management / Master / Master of Housing Management

No description available.

As our contemporary cities continue to revitalize, redefine, and reassert themselves on an international scale, public spaces provide an opportunity to lend the sense of place which makes cities unique and compelling. Several cities such as Toronto, Chicago, and most notably Bilbao have commissioned world renowned architects to design a project in their signature style. These projects are generally anticipated with great excitement, yet once they are completed and a few years have passed, the initial enthusiasm fades along with the international recognition which originated the object. In the end, these projects, regardless of how well they are liked by the citizens of a city, seem to lack a sense of authenticity. Citizen participation offers an opportunity to develop public spaces in a way that will reintroduce the citizen into its built environment. Rather than merely offering a beautiful space, the participatory design model recognizes the collaborative potential with the citizen, and embraces it. This research-based thesis seeks to understand the growing movement of citizen participation and the role it can play in the design of urban public spaces. Furthermore, it examines the role of the architect and how one can begin to successfully integrate the citizen into the design process. The research is divided into three sections. First, a survey of the literature surrounding the field of participation provides an understanding of different attitudes and methods regarding citizen involvement and why its integration into the design of public spaces is important. Second, a series of case studies with varying levels of citizen participation were examined for the role the architect and his/her relationship with the citizen, as well as the overall effectiveness public participation had on the end result. Finally, the third section illustrates two applications of a participation workshop, originally designed by Proboscis, both located in Winnipeg, Manitoba. This thesis maintains that citizen participation is not only beneficial to the development of urban public spaces but is essential if one wishes to design a space that can empower a neighbourhood and its city. Moreover, public spaces designed through the participatory design model allows for citizens to take ownership for the space and appropriate it as their own, which will lead to its continual development, transforming the space into a locus for the city.

The purpose of this research was to develop a model for the implementation and evaluation of citizen-user involvement in mental health policymaking. The study explored the pathways through which the experiential knowledge of citizen-users enters policy processes, how the outcomes of citizen-user involvement are conceptualized by policy actors, and the contextual factors that influence the implementation and outcomes of involvement. Qualitative instrumental case study methodology was used to focus on the policy field of mental health and social housing. Data were collected through key informant interviews with a purposive sample of 21 people recruited from four policy actor groups: citizen-users, representatives of advocacy organizations, government officials (elected representatives and bureaucrats), and service providers. A review of policy documents as well as forum, committee and task force reports provided additional data for the study. The research built on a previous study that developed a model of the important processes that are used to engage citizen-users in decisions about services and policies. Findings from the current study built on this model by exploring the outcomes, pathways and contexts of involvement from the perspectives of policy actors. Four categories of outcomes were identified: substantive, instrumental, normative and personal. Benefits and risks of involvement were identified within each category. Participants described direct and indirect pathways through which the voices of citizen-users have gained access to policymaking. Direct pathways were those through which individual and collective voices of citizen-users have communicated directly with decision makers. Indirect pathways represented the ways in which the voices of citizen-users were mediated by other policy actors. The findings also highlighted five contextual factors that have influenced citizen-user involvement: the socio-political environments, institutional characteristics, participant characteristics, opportunities to be involved and other influences on policymaking. This research has added to knowledge about the important components of citizen-user involvement in policymaking. The results provide guidance to policy actors about ways to enhance involvement. People with mental health and social housing needs have important experiential and other knowledge to contribute to policymaking. The challenge is the ongoing search for the means to ensure that their voices are heard and carry weight.

No description available.