The Listener is an automated system that unintrusively performs knowledge acquisition from informal input. The Listener develops a coherent internal representation of a description from an initial set of disorganized, imprecise, incomplete, ambiguous, and possibly inconsistent statements. The Listener can produce a summary document from its internal representation to facilitate communication, review, and validation. A special purpose Listener, called the Requirements Apprentice (RA), has been implemented in the software requirements acquisition domain. Unlike most other requirements analysis tools, which start from a formal description language, the focus of the RA is on the transition between informal and formal specifications.